My Kernel-Power Woes

Wiser2001

New member
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This is a bit of a long story, and has occupied roughly 30+ hours of labour, which as of yet have been to no avail.
It all starts with a beautiful, well-trimmed, fine-tuned winXP sp3, on which I gamed for hours and let run constantly, with no problems whatsoever. I had settled into XP since vista didn't want to install, even though I tried 3 different versions (2x32bit, 1x64bit, different times). Since the Vista installation always gave me BSODs, I figured why bother.
So, even though I'd settled into my comfortable XP life, and accrued mounds of very useful little gadgets and products to make my life enjoyable and efficient, I thought I'd give Windows 7 a crack. After all, I could just backup my current setup and rewrite it in 10min if a problem arose. And Windows 7 is so much sexier.
So I used Paragon Exact Image, saved the image on my 2nd hard drive (1TB seagate), and began the journey that would turn out to be arduous, fretting, and nerve-wracking at times, and which is still not resolved.
I'm gonna cut the prose and speak plainly to make this well understood.
I used Win7 7600 x64. At first I ran into many BSOD's during installation setup, but after disabling Cool'n'Quiet in BIOS got around that. The installation went until the final setup screen, the last step in the process, and then I got "Encountered unexpected error." The installation would not continue.
I researched exhaustively and found that perhaps the bundled video drivers were conflicting with my ATI HD4850. I moved to China to work about 3yrs ago, and don't have my techie friends around, so I had to take it to a shop and convince them to let me insert another video card to see if I could circumvent this problem. Sure enough, by plugging in a Geforce (don't know which), the installation completed itself (in like 2min, which made me so angry that I'd waited two days trying to figure out how to pass those last 2 minutes of the installation). When I switched my card back in, Win7 would not BSOD. But I could get into safe mode and update the video drivers. This did the trick, or so I thought.
I was now able to win7, but only for about 90s max (I timed it, every time I would BSOD between 70-90s).
Another day of exhaustive trawling through forums later, I discovered the problem: power settings. I was on balanced. Something was malfunctioning with Cool'n'Quiet, even though it was disabled in bios. So I changed my power settings to "High Performance." This resolved my 90s limit, but did not make for a stable system. I realized that I could get some good times of 30min, maybe even an hour, but then the BSOD's would come. Each time, the Event Viewer showed a critical error called Kernel-Power. After the 1st, they would happen very frequently. I could not play videos, and sometimes even opening "explorer" would cause the BSOD.
So then came the exhaustive testing. Using Hiren's Boot 10.0, I ran as many tests as I could, memtest86+ overnight, Hard drive tests (all of them), cpu burn-in (for 6hrs). There were no errors. I tried removing the DVD player and the 2nd hard drive, and removing one ram chip, then the other, and trying them in different slots... but still got Kernel-Power errors. I was so frustrated of doing this over a week in all my spare time, and trawling though forums, that I gave up and decided to go back to XP.
Things became more frustrating from this point. I installed an April'09 XP SP3 that I had used before, and suddenly I was getting spontaneous BSODs, which had never happened before. So I tried to reload my old WinXP setup from the Paragon Exact Image I'd made, only problem is that their recovery CD is not compatible with my video card, I get a blank screen. The Paragon tool that comes with Hiren is also not compatible, so I can't reload my old setup. This in itself doesn't frustrate me the most, but adds to my ire. I had the latest version of my bios from the beginning, and have tried reverting from F9 to F7 and F6 (there is no F8), but still nothing.
I have deduced that it is not my CPU, hard drives, ram or burner. This leaves Mobo and Video card. So I'm pretty well aware that my next step is going to a shop to have it all checked out. I've since tried installing two other previous versions of XP, nothing. I can use MiniXP from Hiren's, for as long as I want, and browse online etc, even put on a high resolution and it looks ok. It never freezes.
I'm left thinking, why was everything fine until the moment I tried installing win7?
 

My Computer

OS
Windows 7
CPU
Phenom x4 9750
Motherboard
Gigabyte MA790x-ds4
Memory
2x2GB A-Data DDR2-800
Graphics Card(s)
ATI Radeon HD4850
Monitor(s) Displays
Samsung 19"
Hard Drives
32GB WD Raptor
1TB Seagate
PSU
400W ThermalTake
Hi Wiser, welcome to the forums
Have you checked the temperatures? It sounds a lot like a hardware problem and the delay in happening leads me to believe it could be overheat. Win7 is known to "run hotter" than XP. And maybe something got unstable when it overheated, hence your new problem with XP?
If not, do have your Mobo and Video card checked as you suggested, they are the next in line as suspects
Let us know
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Ya, thanks torrentg, I checked it out. All steps have been taken.
As I can't get into windows 7 long enough to debug this, and don't have another x64 system up (only my girlfriends old laptop, which would shudder under windows 7), would someone mind taking a peek at this latest minidump for me?
 

Attachments

My Computer

OS
Windows 7
CPU
Phenom x4 9750
Motherboard
Gigabyte MA790x-ds4
Memory
2x2GB A-Data DDR2-800
Graphics Card(s)
ATI Radeon HD4850
Monitor(s) Displays
Samsung 19"
Hard Drives
32GB WD Raptor
1TB Seagate
PSU
400W ThermalTake
All the drivers look alright. Unofrtunately, I have a feeling you have a motherboard issue.

How do the capacitors look? I forget if I asked already. Is any electrolyte leaking from them or do they have rounded tops instead of flat?
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
Good point TG, I also believe it is a HW problem, although the caps are hardly the culprit.
That board uses Oscon solid caps, or any variation from the other big three Japanese manufacturers (meaning they are good quality) according to GigaByte. Although they do have a lifetime, it is supposed to be way longer than non-solid caps and they can withstand longer term operation under high temperature / loads without the degradation you have with non-solid caps.

But there could be other problems with the Mobo or the Video card. Wiser, I would proceed as you indicated and try to test them at a shop or other system if possible.

In case you are asking why it only failed with Win7 and not with other OSs, I have seen it before. I myself have a AMD processor (4200+) that will run anything without problems (XP, Vista, Ubuntu) x86 or x64, but will not run Win7 x64, no matter what. Win7 x86 runs fine. I could never understand what happens.
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)
Actually, he has had major problems under XP SP3 as well. Same 0x124. So that definitely says hardware.

Cool about the caps. In that case, I doubt there's a problem with them specifically as you've said.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
+1, I missed that, completely right. So the only constant is the hardware. Strong indication...

It is always good to check the caps too, but you probably won't be able to see anything. If you do, run, they release bad stuff under special conditions (J/K, your house would've burn down already before that happens).
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)
I physically inspected the capacitors and they are flat-topped. However none of them look in a bad way, physically the board looks fine, in my semi-but-not-professionally-trained eyes.
 

My Computer

OS
Windows 7
CPU
Phenom x4 9750
Motherboard
Gigabyte MA790x-ds4
Memory
2x2GB A-Data DDR2-800
Graphics Card(s)
ATI Radeon HD4850
Monitor(s) Displays
Samsung 19"
Hard Drives
32GB WD Raptor
1TB Seagate
PSU
400W ThermalTake
Right, my XP issues, which only started after I tried to install Win7 x64. Perhaps something was stressed in the process and now I can't get back to normal. Too bad, hate to be without my comp for such a long time (as a mobo RMA will probably require).
Still doing some tests though to see if I can live without doing that. Gonna try x86 win7 tomorrow morning.
 

My Computer

OS
Windows 7
CPU
Phenom x4 9750
Motherboard
Gigabyte MA790x-ds4
Memory
2x2GB A-Data DDR2-800
Graphics Card(s)
ATI Radeon HD4850
Monitor(s) Displays
Samsung 19"
Hard Drives
32GB WD Raptor
1TB Seagate
PSU
400W ThermalTake
Ya, nothing's working. Damnit. I suppose one can argue "a hardware breakdown, if didn't happen now, is only waiting to happen in the future" but seriously, with my old setup, I was running intense games for hours with no problems at all (mostly Fallout 3), and after trying win7 I'm up the creek and need to RMA my mobo. A bit of a pain. I've been in denial (or at least I was only 99% sure that it was mobo), and now that I'm 100% certain I've just gotta get over it.
 

My Computer

OS
Windows 7
CPU
Phenom x4 9750
Motherboard
Gigabyte MA790x-ds4
Memory
2x2GB A-Data DDR2-800
Graphics Card(s)
ATI Radeon HD4850
Monitor(s) Displays
Samsung 19"
Hard Drives
32GB WD Raptor
1TB Seagate
PSU
400W ThermalTake
Wiser, I don't know that for a fact, but I heard Win7 runs the processor hotter than Xp, what makes me think it stresses the hardware in a different way. Sort of those muscles you find out you have after playing some sports you are not used to.
Just a theory (and may be nonsense) and not a solution for your problem either. I hope it works better with the new board. Let us know if it works, that can help other people too. Or if you need additional help
 

My Computer

Computer Manufacturer/Model Number
Wally, Innc.
OS
Windows 7 x64 finally!
CPU
AMD Athlon II X2 240
Motherboard
Biostar TA790GX XE
Memory
OCZ Platinum 4GB DDR2 1066 (will not work past 800MHz)
Graphics Card(s)
MSI R4670-MD1G Radeon HD 4670 1GB 128-bit GDDR3
Sound Card
ATI High Definition Audio Device Realtek ALC888
Monitor(s) Displays
HP w19e
Screen Resolution
1440x900
Hard Drives
Western Digital Caviar Green WD5000AADS 500GB SATA
Western Digital Caviar Blue WD5000AAKS 500GB SATA
PSU
Athena Power Micro ATX 400W
Case
HEC 6T 6T10BB Black MicroATX Mini Tower
Cooling
stock
Keyboard
wired, many keys
Mouse
HP wireless, 2 buttons, 1 wheel
Internet Speed
DSL 2Mb (recently getting 1.65M!)
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