Solved my mouse and key board disconnected

help me please

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I am using a HID-compliant mouse and HID keyboard both from microsoft ,and they keep disconnecting. I tried every thing like reinstalling them, using msconfig and making a new INFCACHE.1 folder. But nothing works. Do I need a new mouse and keyboard? also i used drive booster and the drivers are up to date.please help me its trying me crazy.
:axe:
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
Have you used those USB ports for anything aside of the keyboard and mouse lately? I've had USB ports go bad, and I've also had keyboards and mice go bad. If all other devices are running fine out of that USB port, and money is tight, I'd try borrowing another keyboard/mouse combo before purchasing a new one.

A second thought: does there seem to be any pattern to the disconnection? For example, every time you watch a video, or open a certain type of application?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5552
OS
Windows 7 Home Premium, x64
Memory
8GB DDR3
Screen Resolution
1366x768
Hard Drives
External Toshiba Canvio 2TB
Antivirus
Avast! Pro
Browser
Chrome, Firefox
when playing a game it disconnects also if you move the wired it disconnects to connect i had to unplug it then plug it in.i used one in the front for my ipod charger.with that said i am going to try the other 2 port
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
Have you used those USB ports for anything aside of the keyboard and mouse lately? I've had USB ports go bad, and I've also had keyboards and mice go bad. If all other devices are running fine out of that USB port, and money is tight, I'd try borrowing another keyboard/mouse combo before purchasing a new one.

A second thought: does there seem to be any pattern to the disconnection? For example, every time you watch a video, or open a certain type of application?
i used one in the front they still disconnect i think is the mouse .i touch the top of the usb and it disconnect
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
If nothing else is disconnecting when using those ports, and the devices still disconnect when using other ports, then it's certainly a problem with the HID hardware. Try putting a small bend in the USB plug (not port) on the side that doesn't have the chip; like the one shown in this picture:
windowslivewriteratp8gbtoughdrivecamousbflashdriveaf8guft-12580dscf0855-2.jpg
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5552
OS
Windows 7 Home Premium, x64
Memory
8GB DDR3
Screen Resolution
1366x768
Hard Drives
External Toshiba Canvio 2TB
Antivirus
Avast! Pro
Browser
Chrome, Firefox
If nothing else is disconnecting when using those ports, and the devices still disconnect when using other ports, then it's certainly a problem with the HID hardware. Try putting a small bend in the USB plug (not port) on the side that doesn't have the chip; like the one shown in this picture:
windowslivewriteratp8gbtoughdrivecamousbflashdriveaf8guft-12580dscf0855-2.jpg
well thanks for the help.i am going to buy or borrow a new keyboard and mouse combo,also i charge my ipod with one of the front ports it has no problems but when i put the mouse in that port it stills disconnects.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
hp
OS
windows 7 home premium
CPU
AMD A6-3620 APU with Radeon(tm) HD Graphics
Motherboard
PEGATRON CORPORATION 2ACF
Memory
8192 MB RAM
Graphics Card(s)
AMD Radeon HD 6530D Graphics
Sound Card
1) Realtek High Definition Audio (2) Bluetooth Hands-free
Keyboard
logitech keyboard and mouse
Antivirus
karpersky internet security
Browser
google chrome and firefox
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