My PC freezes sometimes

[piatnik1996]

Sometimes when I listen to music, chatting and browsing on the internet my laptop used to freeze and I need to restart the PC. I have no idea what's wrong , it would be a problem with the Windows or maybe a problem with my PC ? Please help.

 

[JMH]

Welcome piatnik1996 and "Thank you" for filling in your System Specs.

* How long have you had this problem for?

* Have you SP1 installed?

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > Application in the left hand column.
Note anything in red that relates to the CURRENT problem.
Please record the event ID, and the Source Code and tell us what they are.

Some generic troubleshooting steps you might like to try...

* Safe Mode.

What is safe mode?

* Clean boot. You may discover what is causing your problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

* Malwarebytes
Please download the free version of Malwarebytes.
Update it immediately.
Do a full system scan
Let us know the results at the end.

Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!

* Did your computer come preloaded with Anti Virus Software?
If so what was it & how did you remove it?

* List all the Security software you have ever had installed & currently have now on your computer please.

* Browser addons can create problems.
Check how many you have on your various browsers.
Is each & every one really needed?

FYI.
http://www.sevenforums.com/tutorials/89919-troubleshooting-internet-explorer-issues.html

http://www.sevenforums.com/tutorials/1222-internet-explorer-reset.html

 

[piatnik1996]

Thanks JHM ! I full scanned my PC with malwarebytes , and now it works perfectly

 

[JMH]

Well THAT is good to hear.

What did the report say at the end of the scan?

Have you any other concerns re this issue?