Solved My PC keeps shutting down while trying to install Windows 7

[kris1]

I have a new built computer and windows 7 will not install because the PC keeps shutting down unexpectedly before it will. It gets to the black screen 'windows is loading files' and it generally shuts down when that gets to 100%. Sometimes it will get to the windows wallpaper screen, but then will shut down after a couple of minutes. Any suggestions please??

 

[The Howling Wolves]

Have you tried install in "Safe Mode?"

 

[kris1]

how do i do that?

 

[The Howling Wolves]

Follow this tutorial.
http://www.sevenforums.com/tutorials/666-advanced-boot-options.html

 

[Luckystar]

Have you tried install in "Safe Mode?"

Yes, but surely you need Windows installed first before you can enter Safe Mode.

Lucky

 

[bigmck]

You do not say if you are installing 32 or 64 bit Windows. If it is 64, you need to be sure your PC can handle it. Please fill in your system specs by clicking on the System Specs in the lower left of your first message. What were you running before, Vista or XP? Was it 32 or 64?

 

[gregrocker]

Reseat your RAM, test the RAM, and remove all but 2gb to try install.

What is the SATA controller setting in BIOS?

Check all ofyour cable connections and make sure hardware registers correctly in BIOS and that BIOS is the latest version.

 

[theog]

Take a look at these posts:

http://www.sevenforums.com/installa...on-installation-problems-their-solutions.html
http://www.sevenforums.com/installa...ck-reference-list-installing-windows-7-a.html
http://www.sevenforums.com/installation-setup/28129-questions-use-help-installation-issues.html
http://www.sevenforums.com/tutorials/31402-clean-install-upgrade-windows-7-version.html?ltr=C
http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html?ltr=C
http://www.sevenforums.com/tutorials/2432-usb-windows-7-installation-key-drive-create.html?ltr=U
http://www.sevenforums.com/general-discussion/22550-filling-out-system-specs.html
Can you post your specs.

 

[kegobeer]

Please fill out your system specs, so we know what hardware you have.

 

[onetime969]

I am having the exact same issue. when trying in safe mode it fails at disk.sys

 

[gregrocker]

Have you tried removing all but 2gb of RAM before install?

Next reset the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
Set SATA controller to AHCI first, then IDE if neccesary.

Remove all peripherals and other HD's.

 

[onetime969]

I have cleared the CMOS, I only have one 4gb stick (I've tried it in multiple slots), I've tried the HDD in multiple SATA slots, and there is nothing extra plugged into the MB

 

[gregrocker]

Do you have another machine you can plug your HD into, unplug any other HD's during install, then after it starts up go into Device Manager to uninstall all major drivers (SATA controller, Display, CPU, Network, Sound, etc) but don't restart just shutdown and move HD back to problem machine.

If it fails to start, try booting into Safe Mode to install drivers, or try Startup Repair from booted Win7 DVD Repair console.

 

[onetime969]

this is a fresh install on a brand new comp, no other comp to do tests with

 

[gregrocker]

When exactly does your install fail? Any error message or exact symptoms?

 

[onetime969]

Initial install of win7, black and white screen "windows is loading files", as soon as the windows logo pops up for the first time and says "starting windows" system powers down.
Just tried another HDD, same issue.

 

[myzr7]

Not installing with two monitors hooked up like in your specs right?

 

[onetime969]

No, ive just tried multiple monitors and video connections.

Something important that hasnt been address yet, is when entering safe mode it's locking up at disk.sys

 

[gregrocker]

There is likely no install to boot into Safe Mode. Only if it had completed install would there be.

Try wiping the HD to install: http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

Have you tested your RAM with memtest86 for 5-6 passes? Test also your HD using maker's diag/repair CD scan: Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.

 

[onetime969]

This is a fresh install on a new comp, EVERY part is out of the package brand new... I dont have another comp. I am on my phone right now. I can't do any of the above w/o a functioning windows.