My Pc Randomly freezes for 10-15 secs for no reason. Help me.

[Kostasmei]

My Desktop Randomly Freezes from times to times for about 10-15 secs.. like he is strugling to load data... but RAM and CPU are under 5% (all that after a Completely Wipe and reinstalling OS on my SSD). I have completed the Diagnostic Tool program and attached it... if anyone can take a pick i would be thankfull.

 

[Arc]

Event[30437]:
Log Name: System
Source: Disk
Date: 2016-02-03T02:09:45.191
Event ID: 11
Task: N/A
Level: Error
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: Kostas-PC
Description:
The driver detected a controller error on \Device\Harddisk2\DR3.

Try the following:
► Go to https://in.msi.com/product/motherboard/support/990FXA-GD65.html#down-driver&Win7%2064 and get this driver:

• System & Chipset Drivers
• AMD System Drivers for 7xx/8xx/SB7xx/SB8xx Series(exceptRS690)
• Vista 32, Vista 64, Win7 32, Win764
• Release Date 2014-06-06
• Version 8.947.0.0

► Make it sure that the SSD (SHFS37A, 240GB) is having the latest firmware.

Download SHF_580_Win, for shfs37a | Kingston Technology
​

► Test the HDD with Seatools.

http://www.sevenforums.com/tutorials/313457-seatools-dos-windows-how-use.html
​

Let us know the results.

EDIT: If you have any program like Folder Lock, I would suggest you to uninstall that one, too.

 

[Kostasmei]

Thank you

I tried the first solution you gave me and looks like everything works normal with no freezing anymore so i give a Thank you very much.

 

[Kostasmei]

The computer Started those ''Freezes'' again.. I have done everything above and nothing. Could this be an incorrect windows installation? Should i format and reinstall again?

 

[Arc]

What was the result of the Seatools test?

 

[Kostasmei]

I did the ''Fix all'' ''Fast'', SMART Check and self test on my HDD and passed. I will run the ''Fix all'' ''Long'' and will inform you as soon as possible. Thanks for the help. Could this be an SDD malfuction? (Windows are installed on SSD) or maybe incorrect windows installation? or even a virus?? i am using Bitdefender 2016.

 

[Arc]

What I have seen there in he data you uploaded, it might not be a virus.

There is a chance that either of your disks are not working perfectly. We cannot check the SSDs with the conventional disk check tools. If it has the latest firmware, it is somehow satisfactory, at least till now.
Now we need to be sure that the HDD is not contributing to the issue.

After having the results about it, we will concentrate on the further steps.

 

[Kostasmei]

Seatools ''Fix all Long'' completed and i got a PASS on my HDD as expected. i had that HDD long before those freezes... I am troubled about the SSD which i purchased lately and then is where those freezes began.The problem is... how do i confirm that? After pluging the SSD and installing windows in there freezes came out. So... it must be SSD or maybe... my windows installation..? Very weird. If u have anything in mind i would appreciate..

 

[Arc]

We can minimize among hose two.

Do a clean reinstall of windows on the SSD. If it behaves in the same way, then it is not the windows installation.

Now remove the SSD and do a clean install of windows on a partition of the HDD. If it runs free of troubles, then it was the SSD that was causing the issue.

 

[Kostasmei]

Will do that archie. One more thing before starting do that. I downloaded the windows 7 Ultimate x64 iso from a torrent several months ago could it be that this download was ''unfinished'' or somewhat ''damaged''?? Could u give me a link for downloading again just to be sure the OS i install is 100% function? In order to eliminate that case of scenario...

 

[Arc]

Here is the official source to download windows 7: https://www.microsoft.com/en-in/software-download/windows7

But it works for Retail licenses only. OEM and System Builder licenses will not work.

 

[Kostasmei]

Hey archie... I did wiped the SSD, reinstalled the OS and still the same. I disconnected the SSD and installed the OS on my HDD and everything works perfectly. So its an SSD malfuction. I also runned Crystal Disk Info to check the ssd's health and its working 100%. i am confused

 

[Arc]

Hey archie... I did wiped the SSD, reinstalled the OS and still the same. I disconnected the SSD and installed the OS on my HDD and everything works perfectly. So its an SSD malfuction. I also runned Crystal Disk Info to check the ssd's health and its working 100%. i am confused

It will be installed and it will run. The important thing is the SMART data. What did the CrystalDiskInfo show?

 

[Kostasmei]

CrystalDiskInfo showed everything works normal! Everything to 100 except from the temperature which is at 75 which is acceptable. I downloaded Kingstons SSD Manager 1 hour ago from the official support link and the same results came out. Everything normal, Failures None Warnings None Overall Healthy. Life remaining 100%, 830 hours of use... I have to mention that i am doing some experiments like changing the programs i was using to see if one of them was causing it.. I noticed that all the freezes happend when i was using Google Chrome while i was on youtube so.. i unistall it and i am using Firefox.. it may be sound dumb but till now everything is ok.. for now...

 

[Arc]

If you apply the SSD back, let us see a screenshot of CrystalDiskInfo.