my screen resolution keeps changing

[carol w]

Hi There, I have my screen resolution set to 1920x1080 and it is the right size for me.
It keeps changing on me. I right click on my desktop and then click that i want to keep it at this point but it still changes to 800x 600. Can you help me please. I took my computer in to get fixed but they couldn't so they put a new hard drive in it free if that makes any difference. I have windows 7. I have internet 8....Thank you Carol

 

[Sardonicus]

Have you installed the latest driver for your graphics card?

 

[AddRAM]

Have you run windows update and installed the latest drivers for the video card ?

As suggested ?

Are you clicking apply and OK after the changes ?

 

[carol w]

screen resolution

Don't know how to get the latest drivers for the video card or for the graphic card.
Yes i clicked apply and okay after the changes. How do I get to windows update please. thanks Carol

 

[RoasterMen]

Windows Update finds latest drivers for your devices automatically, and if Windows Update didn't find them, you need to download your graphic card driver manually.

 

[carol w]

oh my goodness there are 151 updates.......got the computer back last summer and only hocked it up a few weeks ago.....will let you know what happens lol carol

 

[carol w]

it says never for updates....

 

[RoasterMen]

Well, you gotta install all 151 updates, It doesn't take too much time, Unless if you see ''Windows 7 Service Pack 1'' Checked.

 

[carol w]

151 updates

Did this and notice I now have internet 9 instead of internet 8. Also got 151 updates but the screen resolution still changed. I don't know if i got driver or graphic cards whatever they are. Know there was alot of updates and my computer is some fast. thanks Carol