My Win7 Freezes

Jesse27

Jesse27

New member
Local time
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Location
PH
My Windows 7 freezes everytime it starts up. After logging in, a few minutes it would hang up, all i would do is press the restart button.

Here is the log that may be useful.

Code: 
Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          12/31/2009 7:32:56 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      2CPRESLER
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\123109-18406-02.dmp. Report Id: 123109-18406-02.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-31T11:32:56.000000000Z" />
    <EventRecordID>20527</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>2CPRESLER</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\Minidump\123109-18406-02.dmp</Data>
    <Data Name="param3">123109-18406-02</Data>
  </EventData>
</Event>
 

My Computer

Computer Manufacturer/Model Number
Samsung R440
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU M 380 @ 2.53Ghz
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
Realtek HD Audio
Hard Drives
Hitachi 500GB (Primary)
Mouse
A4Tech Optical Wireless Mouse
Jesse27 said:
My Windows 7 freezes everytime it starts up. After logging in, a few minutes it would hang up, all i would do is press the restart button.

Here is the log that may be useful.

Code: 
Log Name:      System
Source:        Microsoft-Windows-WER-SystemErrorReporting
Date:          12/31/2009 7:32:56 PM
Event ID:      1001
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      2CPRESLER
Description:
The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000). A dump was saved in: C:\Windows\Minidump\123109-18406-02.dmp. Report Id: 123109-18406-02.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2009-12-31T11:32:56.000000000Z" />
    <EventRecordID>20527</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>2CPRESLER</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="param1">0x00000124 (0x00000000, 0x8507a594, 0x00000000, 0x00000000)</Data>
    <Data Name="param2">C:\Windows\Minidump\123109-18406-02.dmp</Data>
    <Data Name="param3">123109-18406-02</Data>
  </EventData>
</Event>
Click to expand...


Hi and welcome

We really need the dmp file. but from the bug check it looks a hardware issue

upload the dmp and we can look at it for you

Ken J+
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Attached is the dump file said in the error log.
 

My Computer

Computer Manufacturer/Model Number
Samsung R440
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU M 380 @ 2.53Ghz
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
Realtek HD Audio
Hard Drives
Hitachi 500GB (Primary)
Mouse
A4Tech Optical Wireless Mouse
Sorry for Bumping. Anyone?
 

My Computer

Computer Manufacturer/Model Number
Samsung R440
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU M 380 @ 2.53Ghz
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
Realtek HD Audio
Hard Drives
Hitachi 500GB (Primary)
Mouse
A4Tech Optical Wireless Mouse
Jesse27 said:
Sorry for Bumping. Anyone?
Click to expand...

Hi jessi and welcome

this one was caused by hardware. bugcheck124 can be caused by Hardware, Incompatibility, May be driver corruption

Since your drivers all appear up to date I would

download memtestx86 and run it for 3 or 4 passes
run a system file check
type cmd in search>right click and run as admin>sfc /scannow

IF YOU ARE OVERCLOCKING STOP

Hope this helps

Ken J+






Code: 
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\123109-18406-02.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
[B]Built by: 7600.16385.x86fre.win7_rtm.090713-1255[/B]
Machine Name:
Kernel base = 0x82850000 PsLoadedModuleList = 0x8298f570
Debug session time: Thu Dec 31 06:32:45.656 2009 (GMT-5)
System Uptime: 0 days 0:00:09.546
Loading Kernel Symbols
..............................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, 8507a594, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
[B]A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 00000000, Machine Check Exception
Arg2: 8507a594, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000, Low order 32-bits of the MCi_STATUS value.[/B]

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  2

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
80e0ecc4 829131c5 8507a578 829adf88 829adf80 nt!WheapCreateTriageDumpFromPreviousSession+0x32
80e0ece4 82913fe1 829adf80 8507a578 829adfb0 nt!WheapProcessWorkQueueItem+0x56
80e0ed00 828ab043 829adf80 00000000 842c3798 nt!WheapWorkQueueWorkerRoutine+0x1f
80e0ed50 82a37d16 00000001 a9f8d5d3 00000000 nt!ExpWorkerThread+0x10d
80e0ed90 828d9159 828aaf36 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID:  0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
---------
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
I purchased a new Power Supply Unit with higher Watts and that fixed the problem.
Thanks for the help guys. :)
 

My Computer

Computer Manufacturer/Model Number
Samsung R440
OS
Windows 7 Ultimate 32-bit
CPU
Intel(R) Core(TM) i3 CPU M 380 @ 2.53Ghz
Memory
2.00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5470
Sound Card
Realtek HD Audio
Hard Drives
Hitachi 500GB (Primary)
Mouse
A4Tech Optical Wireless Mouse
Hi Jesse

I am having a similar problem with freezes on startup. Just wondered what was your old power supply units wattage and your new one too? I am running a 650w one now, thinking maybe its not enough.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 x64 Ultimate
CPU
Intel QX6600
Motherboard
Asus P5K
Memory
Corsair DDR2 800Mhz x 2 (Dual channel)
Graphics Card(s)
Geforce 7300LE
Sound Card
EMU 0404 PCI
Monitor(s) Displays
2 x 19" Widescreen (1x Acer, 1 x Edge)
Hard Drives
1 x Seagate ST3500320AS - 500GB SATA Drive - (System)
1 x Western Digital WDC WD10EARS-00Y5B1 1TB SATA Drive
1 x Hitachi HDP725050GLA360 500GB SATA Drive
1 x Seagate Free agent 500GB External Drive (USB 2)
PSU
Win Power 650W
Case
Mini Tower
Cooling
Standard Intel Heatsink & Fan for QX6600
Jesse27 said:
I purchased a new Power Supply Unit with higher Watts and that fixed the problem.
Thanks for the help guys. :)
Click to expand...

Glad you solved the problem and thanks for reporting back with the solution.
 

My Computer

Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ultimate 32 bit
CPU
Intel(R) Pentium(R) 4 CPU 3.00GHz
Motherboard
ASUS P4P800-VM Motherboard Chipset: Intel 865G + ICH5
Memory
2.50 GB RAM
Graphics Card(s)
NVIDIA GeForce 7600 GS
Sound Card
SoundMax Integrated Digital Audio (Chip)
Monitor(s) Displays
ViewSonic VX 1962 wm
Screen Resolution
1680 X 1050
Hard Drives
Seagate Barracuda 7200.10 80 GB
ST380215A ATA Device 18.6 GB
Western Digital "My Book" external hard drive 750 GB
Cooling
Fan based
Keyboard
Microsoft Comfort Curve Keyboard 2000 v10 USB
Mouse
Logitec optic USB
Internet Speed
3.01 Mb/s download 0.64 Mb/s upload
Power Supply Failure

I can confirm with 100% certainty that this is a power supply failure. I am running Win7 32bit with a Pentium 4 3.0 GHz processor and 2GB of RAM on an older ASUS P4C800-E mother board. I am also running a SATA mirror. The power supply that failed was an ATX Switching 400W.
For a little over a month my computer would crash and restart itself (No BSOD). I thought it acted and sounded like when a transformer blows in my neighborhood and I would hear a snap from my computer before it shut down. So to me this pointed to a power supply issue as I would hear the same snap when my computer shutdown while I still had electricity.
So I ordered a new 600W ATX Switching power supply and it arrived today. As I walked into the room where my computer is I had every intention of shutting down the computer to start the power supply replacement process when I hear the familiar "SNAP' and the computer shutdown. Only this time it did not restart itself and my efforts to turn it on with the power switch were futile. I worried that the M/B had failed. As I removed the old 400W power supply I noticed the back of it (side facing the M/B inside the case) was encrusted with dust and even the internal parts of the power supply were completely encased in dust. This is because I was to lazy to put the cover back on my computer case and let it run that way for a couple of months.
I am happy to say that after installing the new 600W power supply the computer booted right up after I went into the BIOS and updated the system time settings. I got the new power supply off of Ebay from UnionPros for $24.00 shipped.


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV

BUCKET_ID: 0x124_GenuineIntel_PROCESSOR_MAE_PRV

Followup: MachineOwner
 

My Computer

OS
Win7
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