Solved Need driver for Driver optiarc AD-7713H Toshiba Laptop

jsbergner

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My DVD is no longer recognized by the system. I have attached the device driver screens for the drive as well as a screen of my system info. I have tried searching for the driver for this drive with no success. Any help would be greatly appreciated. My machine is a Toshiba A665-S5170

Thanks for any assistance offered!

Jerry
 

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My Computer My Computer

At a glance

Windows 7 Home Premium sp1Intel Core i3 M380 @ 2.53gHz4 GB
Computer Manufacturer/Model Number
Toshiba A665-S5170
OS
Windows 7 Home Premium sp1
CPU
Intel Core i3 M380 @ 2.53gHz
Memory
4 GB
When I built my comp, it came with an Optiarc DVD burner.
It was DOA.
Contacted Optiarc and told me to run this test - Opti Drive Control website

It showed failed and they sent me another one.

That one died after about a week.

I threw it away and will NEVER buy another one.

You can run the test, and if it is under warranty, get an RMA, and sell it.

Here's the email address - Information-ODD" <[email protected]
 

My Computer My Computer

At a glance

Windows 7 Professional X64Core i7 (2nd gen) i7-2600K / 3.40GHzDDR3 2400MHz (OC) 16gbIntel(R) HD Graphics 3000, -1988 Mb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self-Built
OS
Windows 7 Professional X64
CPU
Core i7 (2nd gen) i7-2600K / 3.40GHz
Motherboard
ASUS P8Z77-V Intel 7 Series Motherboard
Memory
DDR3 2400MHz (OC) 16gb
Graphics Card(s)
Intel(R) HD Graphics 3000, -1988 Mb
Sound Card
8 ChannelsAudio Chipset Realtek ALC892
Monitor(s) Displays
LG 29UM65 Black 29"
Screen Resolution
2560 x 1080
Hard Drives
840 EVO 250 GB SSD ;2tb (2);Seagate;1tb Seagate; 750 gb Seagate; wd ext (2) 750 gb,WD 2tb X 2;WD 3TB Black
PSU
750 watt
Case
Thermaltake RX -1
Cooling
2120mm Fans Included 1Other Fan Ports 5x 200mm Fan Ports
Keyboard
Microsoft Digital Media Pro
Mouse
Microsoft Wireless 6000
Internet Speed
U-verse 18 mbps
Antivirus
MSE
Browser
Firefox, Chrome and my favorite: Pale Moon
Other Info
HdHomerun Dual Tuner.
SRS Audio Lab,
Pioneer BDR 208-DBK
PS3-What a difference in my Surround Sound Receiver!
HP 4540s - My new Toy.
Epson R280 Printer- To personalize my Dvds.
Canon MP 560 - For scanning.
There are NO 3rd party drivers for CD/DVD drives (any drive). The built in Windows drivers are all that is needed.

Not sure why its showing as a Code 52 error since its the Microsoft Driver.

Try this. In the Device Manager, RIGHT click on the entry for the drive to highlight it and then LEFT click "Uninstall". Check the box to also uninstall the drivers. Then restart the PC and when Windows starts it should detect and reinstall it. This fixes many problems and may take care of this one.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Uninstall/ReInstall

Thanks. I tried that when it first happened with no result. I had been getting info that seemed to indicate the driver is corrupted. Any way to get a clean driver without a complete reinstall of windows ?

Thanks for your help
 

My Computer My Computer

At a glance

Windows 7 Home Premium sp1Intel Core i3 M380 @ 2.53gHz4 GB
Computer Manufacturer/Model Number
Toshiba A665-S5170
OS
Windows 7 Home Premium sp1
CPU
Intel Core i3 M380 @ 2.53gHz
Memory
4 GB
Uninstalling the driver, with the device, should install a new Microsoft Driver.

Although I haven't had much luck with the Microsoft "Fix it", its worth a try.

Microsoft Fix it Center Online
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
DVD Driver

Thanks,
I removed the driver and device via device manager and rebooted.
No change.
It shows the same in device manager, with yellow warning icon and same message.
Tried 2 fix its and they did not fix the problem either....

Thanks for the attempt.

Jerry
 

My Computer My Computer

At a glance

Windows 7 Home Premium sp1Intel Core i3 M380 @ 2.53gHz4 GB
Computer Manufacturer/Model Number
Toshiba A665-S5170
OS
Windows 7 Home Premium sp1
CPU
Intel Core i3 M380 @ 2.53gHz
Memory
4 GB
Thanks,
I removed the driver and device via device manager and rebooted.
No change.
It shows the same in device manager, with yellow warning icon and same message.
Tried 2 fix its and they did not fix the problem either....

Thanks for the attempt.

Jerry

See if it helps!

Delete Lower & Upper filters

If the drive appears correctly again you will have to reinstall your burning software or upgrade the GearAspi filter to a newer one in order to have it digitally signed by MS.

GEAR IMPORTANT SECURITY INFORMATION.PDF
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]Ivy Bridge Core i5 3570K (Delidded)G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)Asus Dual-RX480-O4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
Memory
G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
Graphics Card(s)
Asus Dual-RX480-O4G
Sound Card
Creative Sound Blaster Z w/5.1 sound system
Monitor(s) Displays
Asus IPS 23"
Screen Resolution
16/9
Hard Drives
Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
PSU
In Win C 900W Series 80+ Platinum
Case
Thermaltake Chaser A71
Cooling
Custom Water Cooling Loop
Keyboard
Cooler Master QuickFire XTi
Mouse
Razer Imperator 2012 (4G)
Antivirus
MSE
Browser
IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
Optiarc Driver Error

NoN, Thanks so much!! That did the trick. There was just one reg entry that needed deleted. Rebooted and drive works fine! Really appreciate your help with this. You are a life saver (or to be more accurate, A drive saver) ;)
 

My Computer My Computer

At a glance

Windows 7 Home Premium sp1Intel Core i3 M380 @ 2.53gHz4 GB
Computer Manufacturer/Model Number
Toshiba A665-S5170
OS
Windows 7 Home Premium sp1
CPU
Intel Core i3 M380 @ 2.53gHz
Memory
4 GB
NoN, Thanks so much!! That did the trick. There was just one reg entry that needed deleted. Rebooted and drive works fine! Really appreciate your help with this. You are a life saver (or to be more accurate, A drive saver) ;)

If it had helped, then i'm glad you sorted out. It is always a pain to lost a drive when needed!:)
 

My Computer My Computer

At a glance

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]Ivy Bridge Core i5 3570K (Delidded)G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)Asus Dual-RX480-O4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
CPU
Ivy Bridge Core i5 3570K (Delidded)
Motherboard
Asus P8Z77-V LE PLUS
Memory
G.Skill "Ares" DDR3 PC3-12800 - 1600MHz (16Gb)
Graphics Card(s)
Asus Dual-RX480-O4G
Sound Card
Creative Sound Blaster Z w/5.1 sound system
Monitor(s) Displays
Asus IPS 23"
Screen Resolution
16/9
Hard Drives
Internal:
500Go Sata 6Gb/s (x2)
500Go Sata 3Gb/s (x2)
SSD 60Go Sata 6Gb/s
PSU
In Win C 900W Series 80+ Platinum
Case
Thermaltake Chaser A71
Cooling
Custom Water Cooling Loop
Keyboard
Cooler Master QuickFire XTi
Mouse
Razer Imperator 2012 (4G)
Antivirus
MSE
Browser
IE 11.0.xxx Rtm
Other Info
"Raid0" with Intel Smart Response Technology (HDD/SSD)
Optiarc Driver

Yup,
this is a great board. It is amazing to be able to get help like this. Know that it is greatly appreciated :cool:
 

My Computer My Computer

At a glance

Windows 7 Home Premium sp1Intel Core i3 M380 @ 2.53gHz4 GB
Computer Manufacturer/Model Number
Toshiba A665-S5170
OS
Windows 7 Home Premium sp1
CPU
Intel Core i3 M380 @ 2.53gHz
Memory
4 GB
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