need help fixing this "unknown device" pictures added

[IvoryPearl]

Hello everyone. Please assist me in fixing this issue.

I have already installed and ran DriverMax. That did not help.

Would appreciate any input, thanks.

 

[Orbital Shark]

Hi IvoryPearl, welcome the the forums.

Have you tried right-clicking the device in 'Device Manager' and selecting Update Driver Software?

 

[IvoryPearl]

Hi IvoryPearl, welcome the the forums.

Have you tried right-clicking the device in 'Device Manager' and selecting Update Driver Software?

Yes Sir, I have. "Windows was unable to install your unknown device"

 

[Orbital Shark]

What chipset is your motherboard? Also, if you click the Uset CP you can update your system specs, this will help us determine exactly what hardware you have & we can offer more advise.

 

[IvoryPearl]

What chipset is your motherboard? Also, if you click the Uset CP you can update your system specs, this will help us determine exactly what hardware you have & we can offer more advise.

Sir, hmm.. how do i find out what chip set is my mother board?? My laptop is ASUS L50Vn-B1

 

[Orbital Shark]

Sir, hmm.. how do i find out what chip set is my mother board?? My laptop is ASUS L50Vn-B1

That may be enough, give me a few mins & i'll do a background check

 

[IvoryPearl]

That may be enough, give me a few mins & i'll do a background check

Asus L50Vn-B1 Specifications - Intel Core 2 Duo Notebook, Notebook

 

[Orbital Shark]

You could try Drivers - Download NVIDIA Drivers and see if the Autodetect option for both the graphics & motherboard find anything.

 

[IvoryPearl]

Okay Sir, working on it. Will keep posted.

 

[IvoryPearl]

no good news yet

 

[Orbital Shark]

Hmm, you may need to download the motherboard drivers from the site (as opposed to Autodetect) and run them with compatability for Vista. This will work and Windows Update may even give options to update once the Vista driver is running.

Might be worth a try

 

[IvoryPearl]

Hmm, you may need to download the motherboard drivers from the site (as opposed to Autodetect) and run them with compatability for Vista. This will work and Windows Update may even give options to update once the Vista driver is running.

Might be worth a try

you mind breaking that down for me?

 

[IvoryPearl]

okay well i should have thought about this before. So inserted my driver disc

 

[Orbital Shark]

you mind breaking that down for me?

If you download the driver it's normally an exe file, you can right-click the file and in the 'Compatability' tab you can choose Vista/Vista SP1/Vista SP2. When you click ok you can then run the file & it will install the drivers as if it was for Vista. See how that works if your driver CD don't and let us know

 

[Hammerhead786]

The device driver you need to look for is an ITECIR Infrared Receiver (ITE8708). Try the Asus website.