Need Help on Windows 7

crystal1

New member
Local time
5:53 AM
Messages
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I recently got to the point on my computer I can only be on safe mode. My regular mode only stays on for moments then shuts off. I really need HELP on finding returning my computer to "Factory" setting I can't find that on here. I have looked in restore in recovery and advanced recovery. It's not like my old computer it was right there to see. PLEASE help if anyone can..:banghead:
 

My Computer

OS
windows 7 home premuim
Fill in your system specs in profile so we can better help you...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP 17-ak0xx, dv7 3173nr
OS
Win7 Home Premium x64 W10Pro&Home
CPU
A12 9720p 4+8 TurionII M520
Motherboard
HP 3839
Memory
6GB 8GB
Graphics Card(s)
R7
Monitor(s) Displays
24" sa550
Screen Resolution
1600x900 1920x1080
Mouse
Logitechx2
Internet Speed
120Mb/s down 12up
I recently got to the point on my computer I can only be on safe mode. My regular mode only stays on for moments then shuts off. I really need HELP on finding returning my computer to "Factory" setting I can't find that on here. I have looked in restore in recovery and advanced recovery. It's not like my old computer it was right there to see. PLEASE help if anyone can..:banghead:

Since all you can do is boot into safe, it's safe to assume that something is preventing you running normally.

  • What happens when you try to boot normally?
  • Does it simply reboot in a continuous loop?
  • What messages does the system give you?
  • What new software have you recently installed before all this started happening?
  • Have you recently run a registry cleaner and/or tweak program of some kind?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Virtual Machine
OS
Windows 7 Professional 32-bit SP1
CPU
AMD A4/A6
Motherboard
Intel Corporation 440BX Desktop Reference Platform
Memory
3.00GB EDO
Graphics Card(s)
VMware SVGA 3D
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic Non-PnP Monitor on VMware SVGA 3D
Screen Resolution
1440x900
Hard Drives
1 x 60GB VMware Virtual SATA Hard Drive ATA Device
Antivirus
Kaspersky Total Security
What make is the PC. Installation procedures differ by make.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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