[Need help] Trouble installing Win 7 64bit

kiolgo

New member
Local time
5:33 AM
Messages
8
Location
Hanoi , Vietnam
Hello everyone ,
My "story" is quite long because I've done a lot of things . Unfortunately it's getting even worse and I think it would be better if I ask those who have more experience .Excuse me if there's any trouble with my English :)
-Long ago,I shrinked my C drive to make a new F drive.So I have 4 local drives : C,F (Primary) and D,E (Logical).Drives D,E seem not to have any problem.
-My W7 32bit got only 3.25GB when I added more RAM (2GB->4GB) , so I decided to install W7 64bit to use entirely 4GB of RAM.
-I made a bootable USB containing setup for W7 64bit , it booted successfully so I thought my setup was fine .
-My mainboard is ASUS P5K , in the BIOS ,I could only boot from USB or HDD at once.I chose USB as I wanted to install a new W7 64bit .
-Everything was normal until the step of choosing the partition in which W7 would be installed .I chose drive C and clicked Format (->wrong here?) . After that it said SYSTEM , not PRIMARY , when the Next button is clicked , an error was thrown .
"“Setup was unable to create a new system partition or locate an existing system partition.”
-I used the Command Prompt tools in the Repair options to format the drive C and then reboot again . Now it said PRIMARY , but that error still appeared .
-I booted the computer using a boot CD and tried some tools
+ Partition Magic said both my USB and my HDD contains error
+ Paragon Partition Manager (?) said the C and F 's File System Property was "Invalid",not NTFS.
+ In the Mini XP ,I format C once more and use DISKPART to set it Active .The Disk management said my C and F were healthy and are NTFS . I could open and see the contents of drive F .
-Thought that the problem was solved , I booted by my setup USB again . This time I don't see the F drive in its list anymore , and the C drive returned to "SYSTEM".
The problem now becomes too serious to me.I decided not to modify anything else.I don't want to lose any of my data :((
Tomorrow I'll try to connect my HDD to another computer and hope it can read my data so that I can backup some important things.
Or should I try with a DVD instead of a USB ?
A new semester has started and I really need to use my computer .
Hope you can help me with this trouble , as quickly as possible .
Thanks a lot .
 
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My Computer

OS
Windows 7 Professional 64 bit
CPU
Core 2 Duo E6550
Motherboard
ASUS P5K
Memory
4GB bus 800
Graphics Card(s)
Gigabyte ATI HD2600XT
Hard Drives
Samsung 160GB
PSU
Cooler Master 430W
Keyboard
Mitsumi
Mouse
Lexma
I would try with the DVD make sure your Bios setting is set to boot from the DVD first.


Steve
 

My Computer

Computer Manufacturer/Model Number
Over Clockers Ultima Viper 2.80Ghz
OS
Windows 7 Ultimate 64 - OEM Service Pack 1
CPU
Intel Core i7 930 2.80Ghz Bloomfield Socket LGA 1366
Motherboard
Gigabyte GA-X58A-UD3R Intel X58 Socket 1366 DDR3
Memory
Patriot Viper 6GB 3x2GB DDR3 PC3-1200C9 1600Mhz Tri Channel
Graphics Card(s)
Asus ATI Radeon HD 5770 CuCore 1024MB GDDR5 PCI Express
Sound Card
Realtek ALC889 @ Intel 82801JB ICH10 - High Definition Audio
Monitor(s) Displays
Samsung SyncMaster 920N 19"
Screen Resolution
1280*1024
Hard Drives
1 x OCZ Vertex2 Series 120GB 2.5" SATA-II SSD
1 x Seagate Barracuda 7200.12 1TB SATA-II 32MB Cache
1 x Western Digital Caviar Green 2TB SATA-II 64 MB Cache
PSU
Corsair TX 650W ATX SLi
Case
Antec 902 Ultimate Gaming Case Black
Cooling
Prolimatech Megahalems Rev B CPU Cooler Socket 775/1156/1366
Keyboard
Microsoft Comfort Curve Keyboard
Mouse
Microsoft Optical USB
Internet Speed
ADSL24 FTTC 34.2 Mbps Down 7.1Mbps Up
Other Info
OcUK 22x DVDSATA ReWriter Black
Akasa AK-FN058 Apache Black Super Silent 120mm Fan
Printer Epson Stylus Photo R300
Scanner Canon Canoscan 8000F
Hello kiolgo, welcome to Seven Forums!



First ...

Will you please post a snip/screen-shot of the entire disk management drive map so we can see what you have going on as there may be a fairly simple way to resolve the situation.

In the Windows start menu right click computer and click manage, in the left pane of the "Computer Management" window that opens click disk management and post a snip of that.


Second ...

What method are you using to install Windows; have a look at difference in these 2 tutorials so you can tell us.

Clean Install Windows 7

Upgrade Install with Windows 7
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
Yeah,I think I should try installing from a DVD.My C: drive is blank now so there is perhaps no harm if I give it one more attempt .But not before I know if there is any problems with my entire HDD now :D

1.OK.Here is what I captured from Disk Management :
screenhunter02aug281202.gif


2.I was running Windows 7 Ultimate 32bit , I chose Clean Install to install Windows 7 Professional 64bit.
After formatting the old windows partition (C:,labeled WINDOWS 7) , I can't continue due to the error shown in my 1st post .
The USB device (F: in the image) is formatted due to my mistake , so it's now nothing but a normal flash drive :) I think we don't have to mention it from now on,right ? Ah , by the way , I made this boot USB for 64bit from Windows 32bit ( replaced bootsect.exe 64bit by the 32bit one to execute it successfully , and then re-copied the 64bit bootsect.exe )

My F: drive is now named G: in the Mini XP of the boot cd,with label SETUP.Its content is fine.(I've tried to read,copy and run some in another computer and no problem.)
However as I've told you before,the F: doesn's appear in the "~Choosing partition to install windows 's" list.The D: & E: is logical drive and they're OK.Losing data in F: is not so bad because they're just setup files that I can re-download later.But my D: & E: contains important data.
If I use a DVD and try to install once more , I wonder if there is any risk of losing data in any of my drives ?
 
Last edited:

My Computer

OS
Windows 7 Professional 64 bit
CPU
Core 2 Duo E6550
Motherboard
ASUS P5K
Memory
4GB bus 800
Graphics Card(s)
Gigabyte ATI HD2600XT
Hard Drives
Samsung 160GB
PSU
Cooler Master 430W
Keyboard
Mitsumi
Mouse
Lexma
Hello again.





As an observation, at 25GB I wonder if the C: is large enough to install Windows 7 to.

Also there only needs to be one partition / device marked as "Active" as more than one will confuse the installer and may cause it to fail, have a look at my snip below to see how to mark it/them as "Inactive" so that you can continue.


click to enlarge
Inactive.jpg
 
Last edited:

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
kiolgo,

The quick solution is:
1. Remove the USB stick.
2. insert your DVD
3. power down your computer
4. Boot up your computer.

Now if your computer is not set to boot first from dvd, then
immediately after bootup the screen will show your how to boot to the bios--normally the F2 key and you can go into the bios and change the boot order
OR
the screen may show a boot order option using the F12 key. If so, then use the F12 key to select CD/DVD. This will cause a one-time change to CD/DVD.
 

My Computer

Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
:) Thank you all , I already know how to choose the boot device . I'll try DVD when I get one tomorrow :D , I think this time the setup will be alright .
As you know,my F drive has no error when I use the mini-XP in the boot CD . Howerver , recently , I plug my HDD in another computer running Win 7 32bit : Drive C is opened normally but drive F isn't shown in My Computer ! In the Disk Management , this partition is marked by grey and not named , only its size (~14GB) is shown . I don't understand why . Unfortunately I didn't take any screen-shot . I don't think it will automatically shown even when I successfully install the OS . I intend to back up its content to another drive/device for safety . If you know about this , please tell me how to take my F drive back .
 

My Computer

OS
Windows 7 Professional 64 bit
CPU
Core 2 Duo E6550
Motherboard
ASUS P5K
Memory
4GB bus 800
Graphics Card(s)
Gigabyte ATI HD2600XT
Hard Drives
Samsung 160GB
PSU
Cooler Master 430W
Keyboard
Mitsumi
Mouse
Lexma
I installed W7 successfully using a DVD .
With the F drive , the new W7 doesn't recognize it . I had to back up its content , and re-create the partition , then restore .
Anyway , my problem has been solved . I've got some more experience this time .
I highly appreciate your helps ! Thank you once more .
 

My Computer

OS
Windows 7 Professional 64 bit
CPU
Core 2 Duo E6550
Motherboard
ASUS P5K
Memory
4GB bus 800
Graphics Card(s)
Gigabyte ATI HD2600XT
Hard Drives
Samsung 160GB
PSU
Cooler Master 430W
Keyboard
Mitsumi
Mouse
Lexma
Hello again.





Glad to see you got it sorted and thanks for the update.
 

My Computer

Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
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