Solved Need help with Adobe Flash player

MetalMan228

MetalMan228

New member
Hello all, I just recently developed a problem wherein every time I go to YouTube I get the dialog box asking if flash can store information on my computer. I cannot click on it or make changes, the box stays put in the middle of video. Also, the amount of storage I choose never stays, meaning I choose unlimited, but later the slider will have moved, changing the quality of the video playing. I have gone into Control Panel > Flash and chosen to allow all sites to store information on my computer, but it does not seem to have any effect. I uploaded two screenshots. I tried Adobe's website, but the time involved to get an answer is ridiculous, so I am turning to the best source of information in hopes that someone here can help me with this issue. My flash player and plugin are current, and I uninstalled and reinstalled the flash players, with no change and it happens on either FireFox and IE. Thanks in advance!!​
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP 505B B2C02UT Business Desktop
OS
Windows 7 professional 64 bit
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
PEGATRON (2A99)
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek ALC662 High Definition Audio (OEM)
Monitor(s) Displays
OEM Dell CRT
Screen Resolution
N/A
Hard Drives
(1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s

HP LightScribe CD/DVD burner
PSU
OEM HP 300 watt
Case
OEM
Cooling
OEM
Keyboard
wired Logitech K120
Mouse
wired M100 mouse
Internet Speed
G5 High Speed Internet
Antivirus
ZoneAlarm Extreme Security
Browser
FF36.04 IE11
Other Info
JRivers Media Center v17

AudioQuest dragonfly DAC V1.2

Mackie MR5 Studio Monitors
Did you use the official Flash uninstaller before reinstalling? If not, give it a try. Sometimes Flash leaves behind remnants that can interfere with a clean install.

Uninstall Flash Player | Windows
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
OK, This morning, when going to YouTube, the little boxes no longer automatically show up. However, when i right click and click settings I do get a dialog box asking if i want to set hardware acceleration, which i do, however, when I check the box, i cannot close the dialog box, it stays in the center of the screen. See current screenshot. thanks
 

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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP 505B B2C02UT Business Desktop
OS
Windows 7 professional 64 bit
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
PEGATRON (2A99)
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek ALC662 High Definition Audio (OEM)
Monitor(s) Displays
OEM Dell CRT
Screen Resolution
N/A
Hard Drives
(1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s

HP LightScribe CD/DVD burner
PSU
OEM HP 300 watt
Case
OEM
Cooling
OEM
Keyboard
wired Logitech K120
Mouse
wired M100 mouse
Internet Speed
G5 High Speed Internet
Antivirus
ZoneAlarm Extreme Security
Browser
FF36.04 IE11
Other Info
JRivers Media Center v17

AudioQuest dragonfly DAC V1.2

Mackie MR5 Studio Monitors
Did you follow marsimar's advice?

Lots of folks miss part of the instructions, specifically, step# 4
Adobe said:
Delete Flash Player files and folders.

  1. Choose Start > Run.
  2. Copy and paste the following and click OK.C:\Windows\system32\Macromed\Flash
  3. Delete all the files in this folder.

    delete_folder_open.PNG

  4. Follow step 1 to step 3 for the following:
    C:\Windows\SysWOW64\Macromed\Flash
    %appdata%\Adobe\Flash Player
    %appdata%\Macromedia\Flash Player
Click to expand...
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
OK, for some reason, probably the samer that strted the problem, Flash player is fine now. However, since i do seem to have issues occasionally, I will save the instructions marsimar had said for future use. Solved thanks for all the imput!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP 505B B2C02UT Business Desktop
OS
Windows 7 professional 64 bit
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
PEGATRON (2A99)
Memory
3GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek ALC662 High Definition Audio (OEM)
Monitor(s) Displays
OEM Dell CRT
Screen Resolution
N/A
Hard Drives
(1) NCQ Smart IV 500GB Hard Drive - 7,200RPM - SATA 3.0Gb/s

HP LightScribe CD/DVD burner
PSU
OEM HP 300 watt
Case
OEM
Cooling
OEM
Keyboard
wired Logitech K120
Mouse
wired M100 mouse
Internet Speed
G5 High Speed Internet
Antivirus
ZoneAlarm Extreme Security
Browser
FF36.04 IE11
Other Info
JRivers Media Center v17

AudioQuest dragonfly DAC V1.2

Mackie MR5 Studio Monitors
Glad to hear things got sorted out. Thanks for posting back! :thumbsup:
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Sony Vaio VPCEB47GM Laptop
OS
Win 7 Pro 64-bit
CPU
Intel i5 2.4 Ghz
Memory
8GB DDR3
Graphics Card(s)
Intel HD 3000
Sound Card
IDT High Definition
Monitor(s) Displays
15.6 WGXA Anti-Glare LED
Screen Resolution
1280x800
Hard Drives
640Gb 7200rpm
Antivirus
MSE
Browser
Opera (primary) with IE9 backup
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