Need help with Bsod

[dragonsklz]

My computer is a Acer m5811 that has bsod quite often for the past two months. Recently i did a memory test and found tons of memory error. I also could not check the codes during bsod as the blue background with codes are covered with many lines of various colours.

Anyway, here's the minidump....hope someone would gladly help

 

[reventon]

Recently i did a memory test and found tons of memory error.

The dump files confirm this as in 2 of the files no driver is even mentioned and in the 3rd a Microsoft Driver is blamed.

Use this better memtest and make sure you run it with one stick of RAM only in place at a time - this will help determine which one is causing the error.

Memtest - Instructions:

Download the ISO (or the .exe for USB drives) from here Memtest86+ - Advanced Memory Diagnostic Tool

Then (if you have chosen the ISO) burn the ISO using ImgBurn: The Official ImgBurn Website

Boot from the CD/USB and run the test (at least 5 passes per test) with only one stick of RAM in place at a time.

It is a time consuming process but it is the only way to be sure it isn't a RAM fault.

For your final test, run the test with all the RAM in place.

Regards,
Reventon

BUGCHECK SUMMARY

[FONT=lucida console]
 Built by: 7600.16539.x86fre.win7_gdr.100226-1909
 Debug session time: Wed Jun 30 17:21:40.482 2010 (GMT+12)
 System Uptime: 0 days 0:16:35.825
 BUGCHECK_STR:  0x1a_41790
 DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
 PROCESS_NAME:  systemprotecto
 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
 Built by: 7600.16539.x86fre.win7_gdr.100226-1909
 Debug session time: Wed Jun 30 17:03:41.656 2010 (GMT+12)
 System Uptime: 0 days 1:41:23.624
 BugCheck D1, {c2980fc0, 2, 1, 8d251275}
 Probably caused by : afd.sys ( afd!AfdUpdatePollInfo+1c )
 DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
 BUGCHECK_STR:  0xD1
 PROCESS_NAME:  System
 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
 Built by: 7600.16539.x86fre.win7_gdr.100226-1909
 Debug session time: Wed Jun 30 14:58:23.980 2010 (GMT+12)
 System Uptime: 0 days 0:42:51.948
 BUGCHECK_STR:  0x1a_41790
 PROCESS_NAME:  setup.exe
 ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
 [/FONT]

 

[dragonsklz]

thx...found 1 of my ram to be faulty...i wonder if it is possible to send it for fix as an alternative to get a new one?

 

[reventon]

thx...found 1 of my ram to be faulty...i wonder if it is possible to send it for fix as an alternative to get a new one?

You can RMA it - contact the manufacturer and you should be able to return it (as long it is not too old).