Need help with formatting *IMPORTANT*

[Ritmann]

Hi guys, I seriously needs some help with formattign my computer. I've got some virus' on my computer, and I'm not able to remove them (I have tried with Hijackthis and NOD32 Antivirus).
My problem is, that when I changed to Win7, my computer automaticly remved my recovery file, which holds my Windows Vista file. This means I can't install any operating system after format. I also need to format to clean up my computer etc. but that's unimportant.
This is a serious problem to me, because I use my computer for basically everything, and I have to use it on secondary college next year, and I can't afford a new one. so please help me, as fast as possible!
(I might have some problems understanding too complicated words, because I'm from Denmark, so please don't use those hard words too much .)
Well, hope to hear from you guys.

 

[zigzag3143]

formatting help

Hi guys, I seriously needs some help with formattign my computer. I've got some virus' on my computer, and I'm not able to remove them (I have tried with Hijackthis and NOD32 Antivirus).
My problem is, that when I changed to Win7, my computer automaticly remved my recovery file, which holds my Windows Vista file. This means I can't install any operating system after format. I also need to format to clean up my computer etc. but that's unimportant.
This is a serious problem to me, because I use my computer for basically everything, and I have to use it on secondary college next year, and I can't afford a new one. so please help me, as fast as possible!
(I might have some problems understanding too complicated words, because I'm from Denmark, so please don't use those hard words too much .)
Well, hope to hear from you guys.

Hi and welcome to sevenforums.

Do you have a win 7 dvd to re-install from?
Are you really sure its a virus?
Could you tell us everything abt your computer so we can help you better

Hope this helps a little

Ken

 

[cooltouch]

Before you do anything you can't un-do later, I recommend that you try another anti-virus program. AVG has a free version that's worked well for me. I've just installed on my Win7 machine, and it works fine. Here's a link to the free version of AVG:

AVG Free - Download Free Antivirus and Antispyware for Windows XP and Vista

Best,
Michael

 

[zigzag3143]

formatting

Before you do anything you can't un-do later, I recommend that you try another anti-virus program. AVG has a free version that's worked well for me. I've just installed on my Win7 machine, and it works fine. Here's a link to the free version of AVG:

AVG Free - Download Free Antivirus and Antispyware for Windows XP and Vista

Best,
Michael

There is alo microsoft security essential newly out that works too

Try it one more time before you format it but if you must...

Ken

 

[Dark Nova Gamer]

There is alo microsoft security essential newly out that works too

Try it one more time before you format it but if you must...

Ken

MSE is no longer available for download as far as I know.

 

[Ritmann]

I'm quite sure it's a virus, because I've a well experinced friend, who could apply it was spyware. It's not so bad if I have to format, if just I can reinstall some OS on my computer. I've no Windows 7 CD, I downloaded the beta from their site.
I've thought a bit about it, and it's an .iso-file you download form their site. If I can get a DVD-ROM which is big enough, then I could just burn the .iso to the DVD? Would that work, or am I totally F...'ed without an original copy of Windows?
I've tried to look at HP's homepage, I can't find the recovery- and back-up file in there, though I've written my product number in the search engine.
Information about my laptop: It's a HP Pavilion Notebook with product number "FN639EA#UUW". It has 4 GB RAM, Intel Core Duo CPU with 2(.24) GHz Processor, NVIDIA GeForce 9600M and the standard OS is 32-bit Vista Home Premium.

 

[cooltouch]

Your HP laptop should have come with at least a "crash recovery" CD, which will include the original version of the OS that was installed on your machine.

According to the specs on your machine I found here:

https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/FN639EA.htm

it can burn dvds. So once you've reinstalled your OS, you can burn the iso to dvd and install Win7.

Still, I'd try running a couple more virus programs first, though.

Best,
Michael

 

[Spiderpig]

Hi Ritman ,

You should try scan with AVG , and then Spybot . it's agood pair.

 

[zigzag3143]

formatting

I'm quite sure it's a virus, because I've a well experinced friend, who could apply it was spyware. It's not so bad if I have to format, if just I can reinstall some OS on my computer. I've no Windows 7 CD, I downloaded the beta from their site.
I've thought a bit about it, and it's an .iso-file you download form their site. If I can get a DVD-ROM which is big enough, then I could just burn the .iso to the DVD? Would that work, or am I totally F...'ed without an original copy of Windows?
I've tried to look at HP's homepage, I can't find the recovery- and back-up file in there, though I've written my product number in the search engine.
Information about my laptop: It's a HP Pavilion Notebook with product number "FN639EA#UUW". It has 4 GB RAM, Intel Core Duo CPU with 2(.24) GHz Processor, NVIDIA GeForce 9600M and the standard OS is 32-bit Vista Home Premium.

Burning the iso would work just make sure its intact dont copy all the files just the iso, or it will not boot.

I have subscribed to this thread so anytime someone posts I get email to I will pop back in to see how you are doing

Good Luck

Ken

 

[DocBrown]

Try running FREE MalWareBytes it cleaned up a badly infected computer of BAD Spyware for me.

" Doc "

 

[zigzag3143]

malwarebytes

Try running FREE MalWareBytes it cleaned up a badly infected computer of BAD Spyware for me.

" Doc "

Nice. I forgot abt it. OP is convinced its virii. didnt see you online

Ken

 

[Ritmann]

I have tried with several anti-virus programs, they all het the same result. "Can't open/scan the file". And no, my laptop wasn't delivered with any kind of CD, I only had the recovery file, which was on the D-Drive. I've taken a look on it, and it still uses the 8 GB, or so, space from the harddisk, but there's only an empty folder in there, which uses 4.41 mb space.
My dad has bought a Windows XP Home Edition CD, and I wonder if I can see anything when I've installed XP, because of the drivers. I've heard some rumors about, that windows stopped making XP-drivers, to sell more Vista; CD's and computers, so I'm a bit worried if they haven't made an XP-driver for my NVIDIA GeForce 9600M, and if they have, that I can't see anything after installing XP, because the missing driver. Would it be possible to install the driver from another computer, so it would work?
And I'll format my computer now, no problems about that, I'll follow the thread from another computer.

Thanks for the help guys,
Ritmann

 

[Ritmann]

I just need to know, if it's possible to format with windows 7 somehow, because my dad has bought a Windows XP original DVD, so I can install that, after my format. Is it totally impossible? I've tried to boot my PC from CD/DVD-ROM drive, that doesn't work. I get an error with blue screen and everything.

 

[zigzag3143]

I just need to know, if it's possible to format with windows 7 somehow, because my dad has bought a Windows XP original DVD, so I can install that, after my format. Is it totally impossible? I've tried to boot my PC from CD/DVD-ROM drive, that doesn't work. I get an error with blue screen and everything.

Yes you can use the dvd to format the disk but you will also need a win 7 disk if you want to re-install that, do you have one?

Ken

 

[Ritmann]

I have tried to format by using my XP-disc, but it doesn't work. I've burned the .iso to a DVD-R, but if I boot from it, my computer just starts normally. I've also tried to open the XP-CD after starting Windows 7, but it says that it won't install, because it's an older version of Windows I'm trying to install. Would it be different, if I booted from an USB with WinXP on? It isn't possible to format, as far as I've experienced. And if you right-click the C-drive and press the "format," you can't, because the OS is installed on that drive.

 

[SIW2]

Hi Ritman,

Your 7 dvd is not booting.

Did you burn the .iso as an image - not as data.?

If you are using Vista - it does not natively Burn the image file.

You need a special burner - use this one - and an new dvd -r.

Do not format the dvd - if Autoplay pops up, just close it.

View attachment Burn CDCC.zip

 

[Ritmann]

My friend has sent me a program (an .iso), that I've burned to a DVD-R. This program will completely format my computer, though Win7 doesn't allow to format. If I choose to do this, would I then get the same error while installing WinXP? (This blue-screen error, and error number with a lot of 0's). I won't do this, at least I'm 100% sure it works, because a PC without an OS isn't fun to use, and I can't use that on my Sec. College.

What I'm trying is to install a new OS, then later on change back to Win7, because when I re-install Win7, it saves the old Folder with windows, called "Windows.old". And this folder of course holds my virus, and even though I delete this "windows.old", my anti-virus and anti-spyware keeps finding infected files that cannot be removed, healed or moved to Virus Vault.
Until I find a solution, I'll try to find this list I got, when I bought it (the warranty thing), so I might get a new back-up, or maybe a CD, to fix my computer.

Thank you very much for all your support,
Ritmann

 

[SIW2]

When you install by booting the 7 dvd - you have 2 choices.

1. Either click directly on the partition you wish to install to - then you will get the Windows.old folder.

2. Or go to Drive Options (advanced) and format the partition first (or delete , then create then format).







Click on the partition you just formatted and it will install there - without the Windows.old folder.

 

[Ritmann]

I'll try to see, if it's possible to do anything, using my new Vista-DVD-R, or I'll burn a new Windows 7 disc, and follow your instructions.

Once again, thank you all for your help, it means a lot to me, and my education too,
Ritmann