Need help with Gateway NV57H58u drivers

[terry7995]

Hello, I'm here today in hopes that someone here can help me, I'm having trouble with this gateway laptop or notebook whatever it is, I recently did a factory reset on it and upon doing so it deleted all the drivers, well since it deleted all the drivers I cannot connect to the internet to get them and doing a google search I cannot find anything on the drivers, I can't even find out the name of the network adapter, so if someone here could help that would be great.

Also I went to gateways site and tried to talk with support and tried looking up the model number of the laptop and nothing on the model number came up and support won't chat with me because the laptop is not under warranty support anymore.

One more thing, here is a site listing the specs of the laptop.
Gateway NV57H58u-2434G50Mib2s Notebook Laptop specs

 

[AddRAM]

Strange that the drivers got wiped out on a factory reset, that`s not supposed to happen at all.

The model has to come up at Gateway and all the drivers will be there. Keep trying.

That is the oddest name I`ve ever seen for a pc, are you positive it`s correct ?

 

[terry7995]

Well upon looking at the available models, none of them are the model that i have, its just like they stopped support with the model...

 

[maxie]

There is a download for Gateway Model Number NV57H ... Problem is that Service is not available ..


A quote from Gateway >>> Drivers & Downloads. Loading ... Service not available. Loading. Gateway products are available through select retailers..


You could try the Serial Number in the Link below ...


Support Gateway Products


An other Option is select the Network Adapter right click Property's Details Tab ... And Post any info you see there if there is any

 

[terry7995]

I just entered the S/N on that site and still got the service is unavailable error, as for posting the details from network adapter, its not even listed under device manager.

 

[maxie]

What was the Original OS on your Laptop ? ...


No Network Adapters show in the Device Manager ?...


Looking at your first Post it states you have a Wireless LAN: Acer Nplify 802.11a/b/g/n

 

[terry7995]

the original os that was ont he system was windows 7 sp 1 home premium which is what used to do a system restore, also from looking up that acer thing for the network adapter, i dont find it but other things.

 

[maxie]

Go in to the BIOS and see if the Network Adapters are enabled ? ...

 

[terry7995]

I'm trying to access the bios menu but upon pressing either F1 or F2 or F12, none of them bring me to the bios, F2 brings me to setup but no option to enter bios is in there.

 

[maxie]

Wait for the "Gateway" logo to appear on your computer screen. Once you press power, this logo should appear in one to two seconds.


Press the F1 keyboard key. This will enter into your Gateway BIOS.

 

[terry7995]

ok after hitting F1 im brought to windows boot manager, the options i have are to launch windows 7, or start windows memory diagnostic, but i can also hit F8 on the windows 7 option which then gives me the options: Repair your computer, safe mode, safe mode with networking, safe mode with command prompt, enable boot logging, enable low-resolution video (640x480), Last know good configuration (advanced), directory services restore mode, debugging mode, disable automatic restart on system failure, disable driver signature enforcement, and start windows normally

 

[maxie]

Still no BIOS setup should be either F1 or F2 if neither of those work I suppose the Delete key if worth a try ...

 

[terry7995]

yea ive tried all of that and i havent gotten any bios menu

 

[maxie]

Try to Install the Chipset Driver for the Acer 5750 ... Reboot and see if there is any change in the Device Manager ...


Download Drivers and Manuals | Acer Official Site