Need help with installation!

matt1006

New member
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Here goes. Bought new "kit" computer from Tiger Direct. Everything went together
ok, but now when I try to install Windows 7, I don't get an error, but I do get a message that says that all of the required files are not available and Windows cannot be installed. Not sure what to do. I've got windows 7 or vista I can install and after trying both, no luck. Any help would really be appreciated!
 
Last edited:

My Computer

Computer Manufacturer/Model Number
"bare bones kit"
OS
Windows 7 32-bit
CPU
2.4 Ghz AMD PhenomII
Motherboard
MSI GF615M-P31
Memory
8G
Graphics Card(s)
GeForce 7025 onboard
Sound Card
8-channel (7.1) HD audio subsystem (onboard)
Hard Drives
Seagate 1.5 Tb Barracuda LP
Cooling
Cooler Master
Can you get to the window where you can choose custom install during installation?
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
I can get to the custom installation page. When I click that, it begins installation and when it gets to "expanding files," that's where it hangs up and tells me that required files aren't available.

I saw in another post that Windows 7 can't be installed without a previous version already being on the HD. Is this true?

The copy of Windows 7 did not come with the system. My son burned it for me.
 

My Computer

Computer Manufacturer/Model Number
"bare bones kit"
OS
Windows 7 32-bit
CPU
2.4 Ghz AMD PhenomII
Motherboard
MSI GF615M-P31
Memory
8G
Graphics Card(s)
GeForce 7025 onboard
Sound Card
8-channel (7.1) HD audio subsystem (onboard)
Hard Drives
Seagate 1.5 Tb Barracuda LP
Cooling
Cooler Master
Where did your son buy the ISO?
 
Last edited:

My Computer

OS
ME/XP/Vista/Win7
I can get to the custom installation page. When I click that, it begins installation and when it gets to "expanding files," that's where it hangs up and tells me that required files aren't available.

I saw in another post that Windows 7 can't be installed without a previous version already being on the HD. Is this true?

The copy of Windows 7 did not come with the system. My son burned it for me.

Delete the partition you are using for windows 7 in custom install then recreate it in the empty space then continue installation to the new partition, and see if that fixes your problems.
 

My Computer

OS
XP, Vista, W7 64bit Home Premium
CPU
Intel Core Duo 6850 3.0 ghz @ 3.7 ghz
Motherboard
Asus P5E
Memory
4GB Corsair DDR 2 PC-6400
Graphics Card(s)
Ati 4870 1ghz
Sound Card
Supreme FX 11
Monitor(s) Displays
View Sonic VX1962wm
Screen Resolution
1680 X1050
Hard Drives
3 Seagate Sata Drives 160gb 250gb 500gb
PSU
Thermaltake 600 watt
Case
NZXT Alpha
Cooling
3X120cm Fans
Keyboard
Microsoft Digital Media Pro Keyboard
Mouse
Microsoft Wheel Mouse Optical
Internet Speed
1.5Mb to 8Mb/384k
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