Need Help With My Computer

[AaronBelfast]

Hello for the past few weeks now something has been happening to my computer when I turn it on sometimes it freezes and I cant click nothing the mouse point is a loading icon, Also on you tube and when I am listing to music on my iTunes the sound goes weird and jumps, Can someone please help it would be much appreciated thanks in advance for any help

 

[matts6887]

Well; has this been giving a blue screen of death? If so, can you please upload the dump files as outlined in the instructions above. i

 

[AaronBelfast]

No mate no blue screen sorry I must have posted this in the wrong section where can I get help with this there is something seriously wrong with my computer

 

[Golden]

when I turn it on sometimes it freezes and I cant click nothing the mouse point is a loading icon

That sounds like something is delaying the startup. Follow these steps and I'll see if I can work out what it might be.

1. Download this .BAT file to your desktop

Download


2. Right-click the .BAT file and 'Run as Administrator'

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

 

[AaronBelfast]

Thanks for the help mate

 

[AaronBelfast]

Also my internet icon bottom left says its no connected to the internet when it is and disconnects sometimes

 

[AaronBelfast]

Here is my norton monthly report not looking good

 

[Golden]

You seem to have both Norton and Bitdefender installed - thats a no-no as they will compete for resources, and may conflict with one another.

I would clean up those items shown in Norton, then uninstall it completely (it is a known resource hog on some systems). When you reboot, see if things go a bit quicker.

 

[AaronBelfast]

How do I uninstall bit defender I was only trying out the trial I want to use Norton again until I get cash for BD, Thanks in advance

 

[AaronBelfast]

Its not in my control panel so I cant uninstall it sorry if I am not making scene noob to all this

 

[Golden]

Is there an unistall option in Start _Programs?

 

[AaronBelfast]

Thats where I am mate its not there, I am near sure I have already uninstalled it

 

[AaronBelfast]

Is there an unistall option in Start _Programs?

Hello mate I didn't uninstall bit defender I reinstalled it and uninstalled Norton I think that is me sorted
Is there anything else I need to do, Thanks for your help guys

 

[Golden]

Thats it for now. Does your system still freeze?

 

[AaronBelfast]

Hello guys sorry to bring up an old thread but I my computer is still freezing even after following instructions on this forum does anyone know why this is happening, The problem is when I first turn my computer on if I don't anything say for about 2 min of turning the computer on it will freeze don't know why this is happening. Thanks in advance for any help

 

[Golden]

That might be Norton scanning the system at boot-time. To test, uninstall it and reboot. Any quicker?

 

[AaronBelfast]

Can you Help Me Please

Hello something has went wrong with my computer it was working perfectly until last week then it froze on mid of work and restarted with funny graphics (I don't have a clue about computers so dont know whats wrong) [FONT=&quot]I will attach a picture and thanks for any help
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[ShamrockRig]

looks like an artifact, Think the systems gpu/ on bored graphics could have died, Dont take this as 100% correct, i may be wrong but il forward this thread, Also, what happens when you restart? Same thing i assume?

 

[Kaktussoft]

Power off, wait 5 seconds and power on again. No readable data on screen at all? Not even the BIOS text?

 

[carwiz]

Looks like sync problems. Could be the GPU or simply the cable from the MB to the display. Unless you're handy at PC repairs, your best choice is to take it to a service center. Have them pre-order the cable and try that first. Otherwise, it's new motherboard time. The cost of replacing a MB at a center will put you pretty close to a new laptop though.