need help with new ssd

[blackenthesun]

I am having trouble running two 250gb solid state drives. Only one shows up in the bios. I am running windows 8.1 x64.

 

[ICIT2LOL]

Now you say it is a new drive so do you mean new as in brand new or just one you have acquired??

Have you tried using DISKPART to see if it comes up in that?? I am assuming you have looked in disk management too??

 

[blackenthesun]

it is brand new. I don't know what diskpart is. tell me how to access disk management, and I'll see if it comes up.

 

[bigmck]

I am having trouble running two 250gb solid state drives. Only one shows up in the bios. I am running windows 8.1 x64.

Does the SSD work OK and just not show in BIOS or does it not work either?

 

[Layback Bear]

A tutorial by Golden for displaying Disk Management.

http://www.sevenforums.com/tutorials/274797-disk-management-post-screen-capture-image.html

 

[ThrashZone]

it is brand new. I don't know what diskpart is..

http://www.sevenforums.com/tutorials/91339-ssd-hdd-optimize-windows-reinstallation.html

 

[blackenthesun]

it does not show in device manager or the bios and it does not work.

 

[blackenthesun]

it might be the sata cable that's faulty

 

[blackenthesun]

it does not show in diskpart or disk management.

 

[blackenthesun]

tried different sata cable, and different power connector and still doesn't work.

 

[BorisTheAnimal]

tried different sata cable, and different power connector and still doesn't work.

Contact the seller and apply for an RMA if you still got it under warranty!

 

[bigmck]

Have you plugged the faulty SSD's SATA cable into a different Motherboard port? It could be the MB Port that is bad.

 

[ICIT2LOL]

it is brand new. I don't know what diskpart is. tell me how to access disk management, and I'll see if it comes up.

Sorry late reply
See this mate http://www.sevenforums.com/tutorials/52129-disk-clean-clean-all-diskpart-command.html

Disregard all else except points 3 & 4 to see what it looks like

So > Start > type "cmd" (no quotes) > right click on the small blue box that will appear at the top of the Start menu > Run as admin > then type in the black and white box "diskpart" (upper or lower case) > DISKPART will appear > type "select disk" (no quotes) and it should show you all the drives you have in the machine.

Pic is of the machine I am on right now disk 0 is my C: drive disk 2 is my backup external.

 

[AddRAM]

If the drive doesn`t show up any pc then it`s toast, contact the maker to see if it can be replaced or chuck it in the trash.

There`s no magic formula to make it work, either it does or it doesn`t.

 

[AddRAM]

Then you have every right to return it.

Wasn`t it properly packaged in a box ?

I would just do a refund (RMA) saying it doesn`t work, and not even mention the postman.

 

[Layback Bear]

Simple.
RMA the SSD.

 

[ICIT2LOL]

Yep after all this looks pretty certain it is done for the only other thing i can think of is use a Ubuntu boot and see if it gets picked up with that but even if it was it is probably a bad drive that got past the testing they do on the drives as they go through the production line.