Need help with overheating on an Alienware M14x

Cardboardo

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So...I've had my laptop for over a year and a half now and I'm noticing some big issues with heat. The back is propped up and I have a small fan running next to it, and I cleaned out a lot of dust from the built-in fan a couple days ago. I don't have anything overclocked, but it still heats up a while playing games.
Games usually run fine until my laptop heats up, which is when BD-prochot kicks in. I've tried disabling BD-prochot once but that only lead to my computer shutting down from heat, so that's staying on. The largest area the heat is in is right around the top center, near the power button (I'm not so good with computer anatomy, so forgive me for how I describe where things are). Does anyone know what this could be? Has my thermal paste worn off?
 

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Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz6.00 GB(1) Intel(R) HD Graphics 3000 (2) NVIDIA GeFo...
Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Alienware M14xR1
Memory
6.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 3000 (2) NVIDIA GeForce GT 555M
Sound Card
(1) Realtek High Definition Audio (2) Plantronics GameCom
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
WDC WD5000BPKT-75PK4T0
Dell has a special forum section, just for Alienware owners. Might be best to post there, where there are those familiar with Alienware systems.

Alienware Club - Dell Community
 

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My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
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Intel CPU Graphics
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RealTek
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27" Dell S2719dgf
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2560X1440
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1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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EVGA Supernova 750G2
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Microsoft Wireless 2000
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Microsoft wireless
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100 MB/sec (Cable)
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Microsoft Defender and Malwarebytes
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Edge/Firefox
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Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Games will stress the PC. There is probably little you can do about it - short of abstaining from games. On my HP laptop that also ran very hot I solved the problem by exchanging the HDD for a SSD. But that is a matter of budget.
 

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The Alienware systems are sold primarly as gaming PC's. But, as noted gaming is "worst case" for a PC.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
...So the solution is not to play games?
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bit 7601 ...Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz6.00 GB(1) Intel(R) HD Graphics 3000 (2) NVIDIA GeFo...
Computer type
Laptop
Computer Manufacturer/Model Number
Alienware
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-2670QM CPU @ 2.20GHz
Motherboard
Alienware M14xR1
Memory
6.00 GB
Graphics Card(s)
(1) Intel(R) HD Graphics 3000 (2) NVIDIA GeForce GT 555M
Sound Card
(1) Realtek High Definition Audio (2) Plantronics GameCom
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
WDC WD5000BPKT-75PK4T0
Any PC can (will) overheat depending on the game. You can post on the Dell Alienware forum that I linked in my first post and see if others have the same problem with this model or what they did to help with cooling.

Also, you can buy a "laptop cooler" (a fan assembly that you sit the Laptop on) that will help (but not totally eliminate the heating).
Amazon.com: Cooling Pads: Electronics
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Yes, either you don't game (but it defies the point of having an alienware) or you buy a good laptop cooling pad, with a big wide fan. The bigger the fan is, the less noise it makes while still pulling a ton of air through.
A good one should be able to drop temps by around 6-10 °C
Most run by USB power.

According to what you say, it seems that the component getting so hot is either CPU or GPU (both are close, well at least it's not the battery so you don't risk a fire), so you can try re-applying thermal paste as well. Or check that the fan is in working order and clean it well. This is a disassembly guide to take it apart like a pro.
Any laptop anatomy is different so don't worry about sounding like a noob. None knows what the heck is where on a laptop unless there is a good disassembly manual on hand.
 

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Win 7 Pro 64-bit 7601AMD Phenom 9650 QuadCore, revision DR-B35 GB yes I run 2x 2GB and 1x 1GB, different b...NVIDIA GeForce 9800 GT 512 Mb, unknown manufa...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
custom built
OS
Win 7 Pro 64-bit 7601
CPU
AMD Phenom 9650 QuadCore, revision DR-B3
Motherboard
ASUS M4A78
Memory
5 GB yes I run 2x 2GB and 1x 1GB, different brand, spank me.
Graphics Card(s)
NVIDIA GeForce 9800 GT 512 Mb, unknown manufacturer.
Sound Card
Crappy Realtek Integrated Audio
Monitor(s) Displays
Fujitsu Siemens P19-3P
Screen Resolution
1280 x 1024 x 32 bits @ 60 Hz Oh yeah, 4:3 rocks!
Hard Drives
(1) MAXTOR S TM3320613AS SATA Disk Device (2) STM35004 18AS SATA Disk Device (3) TOSHIBA USB 2.5"-HDD
PSU
whatever, around 450w
Case
Scavenged from old company PC, 10+ years old
Cooling
CPU fan, GPU fan, case fan, nothing fancy
Keyboard
Microsoft, PS/2, white.
Mouse
Optical, logitec.
Internet Speed
effective max speeds: 70-ish kB/s down 30-ish kB/s up
Antivirus
Avira, free edition.
Browser
Firefox with FXChrome to make it look like Google Chrome :P
Other Info
Was discarded by previous owner due to "horrible performance".
Was running Win Xp from a IDE drive. Yeah. Was a pain.
SATA II drive and Win7 and it zips away! Yay!
The best solution for games is a desktop. There you have all the cooling options.
 

My Computer My Computer

At a glance

Vista, Windows7, Mint Mate, Zorin, Windows 8from 1.6GHz Duo to i7
Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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