Need info on blue screen message

[deklj3]

Could someone please tell me why I recieved the following problem message
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF88000000000
BCP3: FFFFF88007290010
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\041610-32292-01.dmp
C:\Users\Gary\AppData\Local\Temp\WER-60606-0.sysdata.xml

 

[zigzag3143]

Could someone please tell me why I recieved the following problem message
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF88000000000
BCP3: FFFFF88007290010
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\041610-32292-01.dmp
C:\Users\Gary\AppData\Local\Temp\WER-60606-0.sysdata.xml

You know we need the acrual DMP file indicated above. Use these to find and upload it. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

Thanks

Ken

 

[deklj3]

I cant open the \windows\minidump file to copy. Is there a program you could recommend to make this happen?

Thanks

 

[Pontii]

The blue screen error is often an message that your harddrive is going down.
But to fix this without buying a new one, just insert your win 7 cd and repair it.

I cant open the \windows\minidump file to copy. Is there a program you could recommend to make this happen?

Cant you see it or just copy.
If you cant see it, go to folder options and change it to "show hidden files".
If you cant copy it, just select the target, right click, properties, and uncheck the 2 boxes.

 

[Jonathan_King]

Copy the dmps to your desktop first. Select all of them, right-click>send to>compressed folder.

On you next post, you will see a paperclip icon in the editing bar. Use that to upload the zip folder.