Need to Reinstall Windows 7 - cannot boot

fan1bsb97

New member
Local time
10:40 PM
Messages
16
About a month ago I had to reinstall Windows 7 Home Premium because it had the win64/sirefef virus. Security essentials would not work and neither would the windows firewall, etc.

I have the virus again somehow, but this time when I try to boot it into safe mode and do a system restore or back up my files I can't - it says windows restore won't work and there is a critical error and will restart in 1 minute (this happened last time as well except not in safe mode and I was able to do the restore - but the critical error was occurring in regular mode).

How do I backup my files (I have new files since the last time) and reinstall without the discs?

Thank you so much - info. is needed ASAP!
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7
Forgot to mention it's a Sony Vaio.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7
Boot into safe mode, and use your DVD burner to copy the files you want to save onto DVD. Or, use a flash drive and copy the files that way.

I don't understand what you mean by reinstalling without the discs.

You need to fill out your system specs completely. Sony makes a lot of Vaio computers.
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
When I boot it into safe mode it just restarts after 1 minute saying there's a critical error.
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio
OS
Windows 7
If you really need those files right now, then I would remove the drive and temporarily install it into another computer (running an updated anti-virus application - under no circumstances do this unless the A/V is installed and updated!) so you can copy the files you need to save.

Fill out your system specs.

Oh, and don't visit/share/download whatever it was that got you infected in the first place.

This is a nasty virus, and I don't know if Windows Defender offline will find and eradicate it, but you should try that anyway. Start here:

http://windows.microsoft.com/en-US/windows/what-is-windows-defender-offline
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 15 L502x
OS
Windows 7 Ultimate x64 SP1
CPU
Core i7-2670QM
Memory
8GB DDR3 PC3-10600
Graphics Card(s)
Intel HD Graphics 3000 + GeForce GT 540M
Screen Resolution
1920x1080
Hard Drives
1TB 5400RPM Seagate
Or boot up a Linux LiveCD, like Ubuntu and pull your files that way. Fast and easy.
 

My Computer

Computer Manufacturer/Model Number
custom
OS
Windows 7 Ultimate x64
CPU
Intel Pentium E5700 Duo Core
Motherboard
ASRock G31M-2 R2.0
Memory
4 gigs
Graphics Card(s)
Nvidia GT430
Sound Card
realtek
Screen Resolution
1280x1024
Hard Drives
Western Digital Black 1 terrabyte
Western Digital Black 500 gigabytes
Western Digital Blue 500 gigabytes
Seagate 80 gigabytes
Back
Top