Netgear WNR 2000 Router losing wireless signal daily

[RonLane]

I've had the Netgear WNR 2000 Router for a year and a half. It always worked pretty well but now it loses a wireless signal almost on a daily basis. I have to turn off the router only for about 15 seconds and turn on again to regain signal. Is it dying?

I have Windows 7, my wife has an XP computer. Using WEP encryption. Any ideas?

Thanks,
REL

 

[Neverhavemoney]

Go to the Netgear website and see if there are any firmware updates. Usually the updates solve issues like these. If not, you are best to call Netgear customer service and see if there are any other reports of this happening. Usually people will call Netgear when things like this occur. They will sometimes be able to tell you the exact reason why its doing this. If these two fail, then come back here, and we will see what we can do.

Good luck,
Ben

 

[RonLane]

Thanks Ben. I did download and install the latest firmware update last night. I called technical support and they told me the warranty had run out (Duh!). I told him a CompUSA guy told me to call their 24/7 support line, etc. The Netgear guy told me I should reset router to factory condition and them update the firmware again. What do you think? The firmware update did not work by itself.

 

[Neverhavemoney]

Thanks Ben. I did download and install the latest firmware update last night. I called technical support and they told me the warranty had run out (Duh!). I told him a CompUSA guy told me to call their 24/7 support line, etc. The Netgear guy told me I should reset router to factory condition and them update the firmware again. What do you think? The firmware update did not work by itself.

Ron,
Give the reset a shot and reinstall. Its worth a shot, can't hurt anything.