My laptop (HP ZBook 17) has started giving me this BSODs about error SYSTEM_SERVICE_EXCEPTION in netio.sys.
I see that it is related to networking, but can someone identify from the dump what driver/software could be causing it in particular?
My laptop has
- "Intel(R) Ethernet Connection I217-LM" LAN
- "Intel(R) Centrino(R) Advanced-N 6235" WLAN
- "HP lt4112 Gobi 4G Module Network Device" 3G/4G modem
- HP Connection Manager
- Avast Free Antivirus (don't think free has a fw)
- Windows built-in firewall
- Vmware player with its virtual networking
On Wed 27.5.2015 9:27:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\052715-10436-01.dmp
This was probably caused by the following module: netio.sys (NETIO+0x25A1D)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF880019ACA1D, 0xFFFFF8800DCFEE50, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\netio.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Network I/O Subsystem
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
I see that it is related to networking, but can someone identify from the dump what driver/software could be causing it in particular?
My laptop has
- "Intel(R) Ethernet Connection I217-LM" LAN
- "Intel(R) Centrino(R) Advanced-N 6235" WLAN
- "HP lt4112 Gobi 4G Module Network Device" 3G/4G modem
- HP Connection Manager
- Avast Free Antivirus (don't think free has a fw)
- Windows built-in firewall
- Vmware player with its virtual networking
My Computer
- Computer type
- Laptop
- Computer Manufacturer/Model Number
- Hp ZBook 17
- OS
- Windows 7 Professional x64
- CPU
- Intel i7-4700MQ
- Motherboard
- HP 190A
- Memory
- 2x 4GB DDR3 1600MHz CL11 1.35V
- Graphics Card(s)
- Intel HD Graphics 4600 + Nvidia Quadro K3100M
- Hard Drives
- 2x SATA HDD
- Antivirus
- Avast
- Browser
- Chrome