Network Adapter

[Tousdae]

Hi, This isn't about Windows 7 exactly, but I don't know where else to go.

For about 5/6 weeks I've been losing connection to the internet. When repairing the problem (4-5x a week, sometimes multiple times a day) it always says it fixed the network adapter. I've called my IS provider and they told me it had to do with the router. I took off the router and I'm still having the problem. I called my IS provider again (weeks later) and they now they say it's the hardware. Is it the hardware? Which hardware? What do I do??

Thanks

 

[The Howling Wolves]

http://www.sevenforums.com/network-sharing/83903-network-disconnect.html

Read post #2 and see if this helps.
Post back and let us know how things are.

 

[Tousdae]

That image shows DHCP Server crossed out? I have that too with numbers following. I don't have "DNS Servers" under Default Gateway like the poster showed in the image.

I just found this:
Why am I being disconnected from my network?

So I unchecked it. Do you think that's the problem?

 

[Adrian]

Hi, This isn't about Windows 7 exactly, but I don't know where else to go.

For about 5/6 weeks I've been losing connection to the internet. When repairing the problem (4-5x a week, sometimes multiple times a day) it always says it fixed the network adapter. I've called my IS provider and they told me it had to do with the router. I took off the router and I'm still having the problem. I called my IS provider again (weeks later) and they now they say it's the hardware. Is it the hardware? Which hardware? What do I do??

Thanks

This could be mutiple issue with the router and the nic.
If you are in an area which suffers from power outtages like me your router couldf be bumped off if its not attached to a UPS, if however you detached the router an are now hard wired directly toy your modem your nic driver may need updating.

 

[Tousdae]

What is a "nic" ... sorry ... novice here.

So you don't think it has anything to do with unchecking the power management thing?

 

[Lemur]

network interface card (or simply your network card)

 

[Tousdae]

ok, thank you.

 

[Lemur]

If you upgrade the network card driver and still have problems, you might buy another network card.
Network Adapter, Network Card Adapters, Network Cards, 10 100 Network Adapter at TigerDirect.com
Pretty darn cheap. Make sure you get one appropriate for your slot and OS.

 

[Tousdae]

I lost connection again last night. So checking that power management thing wasn't the problem. My computer guy hasn't answered his phone for a week. Very frustrating ... and scary. I'll figure out how to check for drivers and if I still have problems will come back here and follow your links for a new card ... if I can figure out what kind of card I need! LOL I know my slot is a 16x2 or something or other ... since I buy video cards every 2 years or so.

Thank you.

 

[kituhi1234]

its mostly the prob wid yur ISP only... just don't cut loose.. tel them "i hav checked al my hardwares n i hav no issues".. so its the prob wid yu... if yu don't make it fine in a day, ten i'm gonna switch to another ISP.... tel them this.. only then they wil tak the issue seriously...

else better go for another ISP... better n best for the money yu pay

 

[Tousdae]

How do they make it fine on their end if it is on their end? Is it the modem??

 

[kituhi1234]

nope the prob is wid their router i hope.....
also chek with your frds who use the same ISP if they hav any issues... n get it confirmed..
but evn the router they hav depends upon the plan you chose... they hav high speed router's n low speed router's... they can send traffic to your connections to reduce your downloading Bandwidth.. evyrthn....

so if the prob is not wid yu, then its obiviously wid them...

 

[Tousdae]

Maybe it's me then. The other people in the house aren't having any problems. It hasn't happened in several days. Which is odd. It's been a daily problem for several weeks now.

Thanks for the advice.

 

[chev65]

If the other machines at your house aren't having problem then it's not an ISP problem.

If this is a wireless connection " you never made it clear if this is a wired connection or not" there is a good chance this is a channel crossover problem from one of your neighbors. Use this Xirrus wi-fi inspector to find clear channels in your area.

If this is a wired connection then I would need more info about the network adaptor.

Xirrus: The Leader in High Performance Wi-Fi - Advanced IT Wi-Fi Networking Tools

 

[Tousdae]

Ok, thanks for the links.

My pc has the modem and it used to have the router, but when I thought it was a router problem, I unplugged the router. Now the 2nd pc in this house has it's own modem and router and the 3rd pc is connected to the 2nd pc wirelessly.

Is it true our pc's are more secure with a router connected to it? Since it's not causing the problem I'm tempted to hook the router back up again.

Thanks

 

[The Howling Wolves]

From what I've read, having a router is like adding another barrier of protection for you computer.
The best defense is a good offense.

 

[kituhi1234]

try updating your LAN, n other network adapter drivers... check in net whether the router's are compatible wid yur specs....

evn this may be an issue...

 

[Tousdae]

From what I've read, having a router is like adding another barrier of protection for you computer.
The best defense is a good offense.

I guess I'll be hooking that up again today. Thanks

 

[Tousdae]

try updating your LAN, n other network adapter drivers... check in net whether the router's are compatible wid yur specs....

evn this may be an issue...

Ok, will tackle this tonight sometime.
I've still haven't had any issues. Odd. It happened constantly for a few weeks and now nothing. Thanks