Solved Network drives unmount for no reason

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madspec

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Hi !

Well, i have a pretty annoying problem with my network drives.

I have a NAS QNAP TS-469 Pro in RAID 5 (4 x 2tb) and also a 3tb USB3 external drive connected into the NAS itself.

After a couple of days both drives that i mapped ( QNAP & USB3 Drive) just unmount for some strange reason. I can still access them thru QNAP'S file manager but they are not only disconnected in "My Computer" but offline. I have to delete the mapped drive and remap for them to come online.

I have tried many times to get the sleep mode off the USB3 drive but WD just forces the drive to go to sleep whatever i try. Only thing that work's is a little script that writes 2kb data on the drive every 6 minutes or so. Not only SMB'S that goes offline but everything.

But i don't think that's the problem cause the NAS does the same thing and it never goes into sleep mode.

Does someone have any input ?

Thanks !

Martin
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven Ultimate x64
CPU
Intel i7 4770K @ 4.5 @1.36v
Motherboard
Asus Maximus VI Formula
Memory
G-Skill TirentX 16Gb @ 2400mhz
Graphics Card(s)
(SLI) 2 x Asus ENGTX 770 Direct CUII OC
Sound Card
Onboard
Monitor(s) Displays
Dell Wfp27 & Asus 27'
Screen Resolution
1920x1080
Hard Drives
1 x SSD Corsair Force GT 240Gb
1 x 2 TB WD Black
1 x 3 TB WD
4 x 2 TB RED NAS (RAID5)
PSU
Corsair AX1200i
Case
NZXT Phantom 820 (Mate Black)
Cooling
Corsair H100i push/pull
Keyboard
Logitech G510
Mouse
Logitech G500S
Internet Speed
Videotron Extreme 20MB
Other Info
BOSE 2.1-
Astro Gaming A50 Wireless Headset-
Asus Dark Night Router-
Nostromo N52TE-
NAS QNAP TS-469 Pro 4 x 2TB WD RED NAS (RAID5)-
Martin,

Are the IP addresses of the device the same when you have to re-map them?

Regards,
Golden
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
Yes the have the same ip's.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven Ultimate x64
CPU
Intel i7 4770K @ 4.5 @1.36v
Motherboard
Asus Maximus VI Formula
Memory
G-Skill TirentX 16Gb @ 2400mhz
Graphics Card(s)
(SLI) 2 x Asus ENGTX 770 Direct CUII OC
Sound Card
Onboard
Monitor(s) Displays
Dell Wfp27 & Asus 27'
Screen Resolution
1920x1080
Hard Drives
1 x SSD Corsair Force GT 240Gb
1 x 2 TB WD Black
1 x 3 TB WD
4 x 2 TB RED NAS (RAID5)
PSU
Corsair AX1200i
Case
NZXT Phantom 820 (Mate Black)
Cooling
Corsair H100i push/pull
Keyboard
Logitech G510
Mouse
Logitech G500S
Internet Speed
Videotron Extreme 20MB
Other Info
BOSE 2.1-
Astro Gaming A50 Wireless Headset-
Asus Dark Night Router-
Nostromo N52TE-
NAS QNAP TS-469 Pro 4 x 2TB WD RED NAS (RAID5)-
Mmmm. I'm taking a guess here, but it sounds like an issue with the credentials as stored in the credential manager (type that in search box). Are the credentials Persistence set to 'Enterprise'?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
Sound Card
Realtek Integrated
Monitor(s) Displays
Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
Case
Thermaltake Element S VK60001W2Z
Cooling
Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
Keyboard
Logitech G110
Mouse
Logitech MX518
madspec said:
Hi !

Well, i have a pretty annoying problem with my network drives.

I have a NAS QNAP TS-469 Pro in RAID 5 (4 x 2tb) and also a 3tb USB3 external drive connected into the NAS itself.

After a couple of days both drives that i mapped ( QNAP & USB3 Drive) just unmount for some strange reason. I can still access them thru QNAP'S file manager but they are not only disconnected in "My Computer" but offline. I have to delete the mapped drive and remap for them to come online.

I have tried many times to get the sleep mode off the USB3 drive but WD just forces the drive to go to sleep whatever i try. Only thing that work's is a little script that writes 2kb data on the drive every 6 minutes or so. Not only SMB'S that goes offline but everything.

But i don't think that's the problem cause the NAS does the same thing and it never goes into sleep mode.

Does someone have any input ?

Thanks !

Martin
Click to expand...

This KB from Microsoft might help. :)

Mapped Drive Connection to Network Share May Be Lost
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
Great, thank's , ill give it a try !
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven Ultimate x64
CPU
Intel i7 4770K @ 4.5 @1.36v
Motherboard
Asus Maximus VI Formula
Memory
G-Skill TirentX 16Gb @ 2400mhz
Graphics Card(s)
(SLI) 2 x Asus ENGTX 770 Direct CUII OC
Sound Card
Onboard
Monitor(s) Displays
Dell Wfp27 & Asus 27'
Screen Resolution
1920x1080
Hard Drives
1 x SSD Corsair Force GT 240Gb
1 x 2 TB WD Black
1 x 3 TB WD
4 x 2 TB RED NAS (RAID5)
PSU
Corsair AX1200i
Case
NZXT Phantom 820 (Mate Black)
Cooling
Corsair H100i push/pull
Keyboard
Logitech G510
Mouse
Logitech G500S
Internet Speed
Videotron Extreme 20MB
Other Info
BOSE 2.1-
Astro Gaming A50 Wireless Headset-
Asus Dark Night Router-
Nostromo N52TE-
NAS QNAP TS-469 Pro 4 x 2TB WD RED NAS (RAID5)-
Looks like it works, thanks !!!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows Seven Ultimate x64
CPU
Intel i7 4770K @ 4.5 @1.36v
Motherboard
Asus Maximus VI Formula
Memory
G-Skill TirentX 16Gb @ 2400mhz
Graphics Card(s)
(SLI) 2 x Asus ENGTX 770 Direct CUII OC
Sound Card
Onboard
Monitor(s) Displays
Dell Wfp27 & Asus 27'
Screen Resolution
1920x1080
Hard Drives
1 x SSD Corsair Force GT 240Gb
1 x 2 TB WD Black
1 x 3 TB WD
4 x 2 TB RED NAS (RAID5)
PSU
Corsair AX1200i
Case
NZXT Phantom 820 (Mate Black)
Cooling
Corsair H100i push/pull
Keyboard
Logitech G510
Mouse
Logitech G500S
Internet Speed
Videotron Extreme 20MB
Other Info
BOSE 2.1-
Astro Gaming A50 Wireless Headset-
Asus Dark Night Router-
Nostromo N52TE-
NAS QNAP TS-469 Pro 4 x 2TB WD RED NAS (RAID5)-
madspec said:
Looks like it works, thanks !!!
Click to expand...

Yes that is one lame feature they put in there and this setting causes so many problems with drives dismounting it's insane. ;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home built
OS
Windows 7 Ult, Windows 8.1 Pro,
CPU
Q9650-4.275GHz, E8600 4.5GHz, E6750-3.8GHz
Motherboard
Evga 780i FTW
Memory
G.Skill PC2 9600 1200Mhz 5 5 5 15 2T
Graphics Card(s)
GTX480
Sound Card
Asus Xonar D2
Monitor(s) Displays
HannsG
Screen Resolution
1680X1050
Hard Drives
GSkill Phoenix Pro 120GB SSD
PSU
ThermalTake Toughpower 1000Watt modular
Case
ThermalTake XaserV
Cooling
Xigmatek S1283
Keyboard
Logitech G15
Mouse
Logitech G9
Internet Speed
T1
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