New computer, BSOD while watching videos online

[Fitzgerald88]

So I invested in a nice new computer for myself and have only had it for about a week. Today, I was watching some stuff on youtube and all of a sudden a BSOD pops up and restarts my computer.

I'm sure that it is no doubt some sort of driver that needs to be updated but I have no clue which one it is

It would be much appreciated if anyone can help me figure out what is going on!!!!

 

[koolkat77]

It seems that your CPU is overclocked.

kd> !sysinfo cpuspeed
CPUID:        "Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
MaxSpeed:     3400
CurrentSpeed: 3502

Are you aware of this? Overclocking does lead to instability.

 

[Fitzgerald88]

Yeah, my system was overclocked out of the box but I really didn't think that it could cause issues to my system : / (Sorry, but I know very very little about overclocking)

Just how hard is it to revert the overclocking changes on my system? I suppose disabling the OC'ing could be a good place to start.

Update: I did some searching around and from what I understand the best way to get rid of overclocking is to set things back to default optimized settings in the BIOS. I did some poking around in my BIOS but could not find such a thing. MY motherboard is the ASUS P8Z77-V LK. I would very much appreciate it if anyone can point me in the right direction here!!! I want to be 100% sure that I know exactly what I'm doing when im messing around with stuff in the BIOS.

 

[koolkat77]

Requesting for more help.

 

[Britton30]

While in your BIOS press F5, accept it, the F10, to exit and save changes.

Oh, this too.
To better help us to help you would you please add your systems specs? Here's the correct way to do it. :SystemInfo See Your System Specs Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built. Very important

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.

After doing this your specs will be available in each of your posts.
Click on My system Specs in the lower left of this post to see how it should look.
Full instructions are in the tutorial.


Testing your RAM may be useful.

RAM (memory):

This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+​

 

[Fitzgerald88]

Alright so in the past two nights I have not discovered anything funny going on with my system now have I encountered a BSOD. I installed/reinstalled some of my drivers and got rid of my overclocking. I was able to watch movies and play games last night after work with no hiccups as well. I am going to upload another SF file for you guys to look at and see if everything is working alright. I have also uploaded my system specs as Britton asked me to as well.

 

[koolkat77]

Doesn't look like the crash dump was collected

First, we want to make sure the computer is saving your dump files. Go to Control Panel -> System -> Advanced System Settings -> Startup and Recovery [Settings] Make sure that "Write Debugging Information" is set to Small Memory Dump (256kb) if it is not already.

• http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Next, make sure that the folder C:\Windows\Minidump exists. If not, create it (allow permission if asked). Make sure any dumps you want to analyze, whether yours or others', are in this folder. You can ZIP/RAR the files and send them to someone else to analyze as well.

 

[Britton30]

Have you turned off your Integrated Graphics Processing Unit (IGPU)? Make the UEFI settings so the GTX is the first graphics chip to be used.