New Computer, No video PLEASE HELP

[Retribution]

Hey everyone. I just completed building my first computer. I went to boot it up and there was no video display whatsoever. I have no clue what the problem could be. monitor works fine.

Parts list:

Processor: i7-920 quad core
MB: MSI X58M
PS: OCZ 600W
Video Card: Diamond Radeon HD 5770
OS: Windows 7 Ultimate
Case: Cooler Master HAF 922


Any and all ideas and help are much appreciated.


EDIT: Im using the hard drive from my previous computer. would this cause any issues?

 

[thebigg123]

ati.amd.com. Search for drivers in safe mode. Make sure card is seated properly in the PCI-e slot.

 

[DocBrown]

What video cable are you connecting with, 15 pin D connector VGA or HDMI video ?

Do you know & hear that your memory is booting ?

 

[darkassain]

Hey everyone. I just completed building my first computer. I went to boot it up and there was no video display whatsoever. I have no clue what the problem could be. monitor works fine.

Parts list:

Processor: i7-920 quad core
MB: MSI X58M
PS: OCZ 600W
Video Card: Diamond Radeon HD 5770
OS: Windows 7 Ultimate
Case: Cooler Master HAF 922


Any and all ideas and help are much appreciated.


EDIT: Im using the hard drive from my previous computer. would this cause any issues?

do you see the bios boot screen?
do you have every thing connected including the 6-pin PCI Express power connector?
have you reconnected and reseated everything?
if none of these work
then troubleshoot and remove anything except necessary and test all the components as one or more might be bad...

 

[pparks1]

Make sure that all of the power plugs to the mobo are plugged in and then check the connections from the case to the mobo. Getting some of these backwards can cause wonky behaviors with power buttons and reset buttons and such.

 

[Sanvean]

Hi,
Need more background. Did it work fine when you installed the OS or is this after you connected everything and this was the first run? Was there any system error messages?

What is your power supply? All power cables connected to video card?
Could be a number of things, if you can provide us with more details it would help, thanks!

 

[Retribution]

Hi,
Need more background. Did it work fine when you installed the OS or is this after you connected everything and this was the first run? Was there any system error messages?

What is your power supply? All power cables connected to video card?
Could be a number of things, if you can provide us with more details it would help, thanks!

I have the OCZ 600W power supply. the recommended for the card is at least 450W.

I'm working with all brand new parts except for my hard drive, which i used in my previous computer.

When i boot up, the monitor doesn't do anything. the monitor works fine on my other computer.

 

[Retribution]

Hey everyone. I just completed building my first computer. I went to boot it up and there was no video display whatsoever. I have no clue what the problem could be. monitor works fine.

Parts list:

Processor: i7-920 quad core
MB: MSI X58M
PS: OCZ 600W
Video Card: Diamond Radeon HD 5770
OS: Windows 7 Ultimate
Case: Cooler Master HAF 922


Any and all ideas and help are much appreciated.


EDIT: Im using the hard drive from my previous computer. would this cause any issues?

do you see the bios boot screen?
do you have every thing connected including the 6-pin PCI Express power connector?
have you reconnected and reseated everything?
if none of these work
then troubleshoot and remove anything except necessary and test all the components as one or more might be bad...

i dont see anything at all. monitor is completely unresponsive on this comp, monitor works fine on my other comp.

Everything is connected and reconnected 4 times.

 

[Retribution]

What video cable are you connecting with, 15 pin D connector VGA or HDMI video ?

Do you know & hear that your memory is booting ?

I'm using a VGA cable with a DVI converter on the end that attaches to the video card

how can i tell if the memory is booting?

 

[neo101]

Hey everyone. I just completed building my first computer. I went to boot it up and there was no video display whatsoever. I have no clue what the problem could be. monitor works fine.

Parts list:

Processor: i7-920 quad core
MB: MSI X58M
PS: OCZ 600W
Video Card: Diamond Radeon HD 5770
OS: Windows 7 Ultimate
Case: Cooler Master HAF 922


Any and all ideas and help are much appreciated.


EDIT: Im using the hard drive from my previous computer. would this cause any issues?

do you see the bios boot screen?
do you have every thing connected including the 6-pin PCI Express power connector?
have you reconnected and reseated everything?
if none of these work
then troubleshoot and remove anything except necessary and test all the components as one or more might be bad...

i dont see anything at all. monitor is completely unresponsive on this comp, monitor works fine on my other comp.

Everything is connected and reconnected 4 times.

I've rarely come across this in decades of building pc's!

The socket where you plug in the graphics lead - check the socket and that there are no splinters of metal anywhere earthing to the graphic lead plug.
Sometimes the casting is left really rough and needs cleaning up!

Does puta boot up with another card to bios screen?

Is the green memory light on, on the motherboard?

Is there a red light on next to your graphic card if your m/board has this function?

Do the fans start on your graphic card?

Test your graphic lead and make sure it works!
Check any default pins are shorted properly on motherboard for initial CPU setting.
Some graphic cards have pal/ntsc pins too.

 

[Sanvean]

What type of memory and slots are being used?
One possible cause is a bad stick of ram.

Bios up to date?
When a bios can't read the correct cpu, you will get a blank screen.

Was the monitor working when you set up the BIOS or was this a first run?

Here's another thing to try (it sounds dumb but it has worked for some folks)
Unplug your computer, now hold in the power button for 30 seconds, release. Now plug back in and see if boots up with monitor.

I know it's frustrating

 

[TVeblen]

You should get video during the BIOS loading even without an OS. No video at BIOS means that one or more pieces of hardware are defective or installed incorrectly. Those parts are Motherboard, Processor, Power Supply, Video Card, Memory (given the monitor is good). You can get the BIOS screens with just these parts - you don't need a hard drive, let alone an OS.
You diagnose the problem through the process of elimination: determine which parts are good and which are not. I suggest the following procedure:
* Are you getting the POST beep at start up? One beep from the motherboard that confirms that the board has "found itself".
* Check that DVI to VGA connector. One bent pin or broken connection would explain everything. If you can borrow a DVI connected monitor do so. Eliminate the connection as the problem.
* Check all of your connections on your build. Double and triple check that you have supplied power to the video card, processor, and motherboard correctly. Re-seat the video card and memory modules. Check all connections.
* Test the video card in another computer or try a different one in yours.
* If you have a Multi-meter you should test your power supply for proper 12v to all the yellow wires.
* I read some reviews of your motherboard on Newegg. There seems to be a good number of complaints about quirky behaviors with that board. One poster wrote that by installing 2 sticks of memory in slots 2 and 3 solved his problem. You could try that as a wild-ass guess.
* Basic diagnostic procedure is to uninstall the entire build and start over. (Some people do this out of the case by placing the motherboard on an anti-static surface. This eliminates the possibility that there is a short between the motherboard and the case through the connection posts. A post in the wrong location or a sloppy job will do this). Connect the motherboard, power supply, and processor only and power on. The board should beep like crazy with the "no memory" beep code. This is good, it means the processor is functioning and the motherboard is good so far. Now add one stick of memory and power on. More beeping: "no video card" beep code. This is good. Then add the video card and connect it to the monitor. You should get no beeping and you should see the BIOS screens, ending with the message that there is no boot device. If you get no video then switch the memory sticks (still just one).
If still no video you need to start buying and replacing parts and this involves more wild-ass guessing. If you post back with your results we can give you some pointers as to how to test the component, if possible. It really helps if you have another computer to play with.
Good Luck.