New Computer Please help BSOD with my TOSHIBA Satellite C855d-S5205

[jpaul20]

Hi everyone I need some help. My TOSHIBA Satellite C855d is always experiencing Blue Screens 4 to 5 times a day or more. Im running a Windows 7 Home Premium 64bit which is the OEM and i thought they will be gone but still occurs. I couldn't finish my paperworks because of this. Hope someone helps.Thanks in advance.

I've included a text file of reports from WhoCrashed and the zip file from the DM Log Collector.

 

[margrave]

New computer = warranty = let the manufacturer deal with it.
Take it back.

 

[jpaul20]

sorry about the title i forgot. i just followed the instructions on creating a new thread. i have been using this for almost 3 years.. sorry

 

[sixwheeler2011]

Hello jpaul20 ,

I have a similar Set up,(except it is a 8.1) as well was experiencing the same & warranty with Paying
for shipping was not an option, W/out investigating I believe it may be do to the drivers
(Toshiba systems seem to have this issue) for the Universal Serial Bus Controllers or (USB)
3.0 Drivers. Try to see if there is a driver to roll back to, or check the Support web site for
any updated drivers for the 3.0

Good Luck,
~SIX~

 

[axe0]

Hi jpaul20,

Welcome to the 7forums.

Please run the tool again and upload the new zip file.
There are lots of files missing.

So far I have checked the dumps, it might be a good idea to let the manufacturer check the laptop.
It looks like hardware problems, but it could also be caused by software and drivers that aren't mentioned.

 

[axe0]

Hello jpaul20 ,

I have a similar Set up,(except it is a 8.1) as well was experiencing the same & warranty with Paying
for shipping was not an option, W/out investigating I believe it may be do to the drivers
(Toshiba systems seem to have this issue) for the Universal Serial Bus Controllers or (USB)
3.0 Drivers. Try to see if there is a driver to roll back to, or check the Support web site for
any updated drivers for the 3.0

Good Luck,
~SIX~

Those drivers you mention need to cause memory problems or are not a cause.

The graphical drivers seems to be a problem too and is the hard drive involved with the crashes.

 

[jpaul20]

Hi jpaul20,

Welcome to the 7forums.

Please run the tool again and upload the new zip file.
There are lots of files missing.

So far I have checked the dumps, it might be a good idea to let the manufacturer check the laptop.
It looks like hardware problems, but it could also be caused by software and drivers that aren't mentioned.

ok i'll upload the new file again. by the way sorry for the title it is not a new computer i forgot