Solved New Computer Please help BSOD

[mhadina]

Hi,
Not sure whats going on, sometimes geting a blue screeen and auto restart. I done the DM Log Collector browse so check and advice what should I do next plese .
Thanks.

 

[essenbe]

Hello, mhadina and welcome to the Forums. You had only 1 dump file, which is what we use to debug your system. This is what it said.

fffff880`063bda98  fffff880`11e2c97dUnable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
***[COLOR=red] ERROR: Module load completed but symbols could not be loaded for atikmdag.sys[/COLOR]
 atikmdag+0x2797d

That is your Graphics driver and this is information on that driver.

atikmdag
start             end                 module name
fffff880`11e05000 fffff880`12af5000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        [COLOR=red]Fri Dec 06 15:19:43 2013[/COLOR] (52A23F6F)
    CheckSum:         00CA856E
    ImageSize:        00CF0000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

As you can see from the date of the driver, it needs to be updated. I am going to give you some instructions on how to do that.

I am going to give you some links that will help you get a good clean install and not have any drivers you don't need that will conflict with other drivers. Download a WHQL driver from http://www.sevenforums.com/graphic-cards/329659-latest-amd-catalyst-video-driver-windows-7-a.html . Once you have them downloaded, uninstall you current driver from control panel. next clean up any left over drivers from following this tutorial http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html and select only ATI Display Drivers. After you have done that and rebooted, install the new driver, only select custom install and install only what you have to. Very few people need most of what they include. You do not need the audio/HDMI drivers as you already have that in your Motherboard drivers. Unless there is some reason you need them, the only thing you really need is the Display Driver.