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hi guys,
i recently got the new Ultra ChillTEC Black edition. this cooler comes with all its sensors and controllers built in, therefore it doesnt have to plug into the cpu fan power plug on the motherboard like my original heatsink.
however, if i don't have the old heatsink plugged into the motherboard, when i try to boot, the computer goes to a black screen and says something about cpu fan has failed, shutting down to protect your system.
so to fix, i have the old heatsink plugged into the motherboard and have just set it down inside the case next to the chilltec.
if possible, i would like to do this the correct way. i feel like ive had to jerry-rig the system to make it work.
i've looked in the bios and havent found anything about hardware monitoring.
i have contacted HP and they don't know there head from their arses after 45 mins on hold. i contacted the manufacturer of my mobo, Pegatron corporation. they emailed me back saying (i copy and paste)
"Dear Sir,
Pegatron is an OEM manufacturer, so we do not sell product with our company name, and we are not allowed to sharing any sepc. or product information. " and she goes on to tell me basically to call HP. i told her HP couldnt help and HP even said my mobo manufacturer was a company called "Athleon." the pegatron rep said she would help to contact hp and see what she finds.
anyone else got any ideas?
i recently got the new Ultra ChillTEC Black edition. this cooler comes with all its sensors and controllers built in, therefore it doesnt have to plug into the cpu fan power plug on the motherboard like my original heatsink.
however, if i don't have the old heatsink plugged into the motherboard, when i try to boot, the computer goes to a black screen and says something about cpu fan has failed, shutting down to protect your system.
so to fix, i have the old heatsink plugged into the motherboard and have just set it down inside the case next to the chilltec.
if possible, i would like to do this the correct way. i feel like ive had to jerry-rig the system to make it work.
i've looked in the bios and havent found anything about hardware monitoring.
i have contacted HP and they don't know there head from their arses after 45 mins on hold. i contacted the manufacturer of my mobo, Pegatron corporation. they emailed me back saying (i copy and paste)
"Dear Sir,
Pegatron is an OEM manufacturer, so we do not sell product with our company name, and we are not allowed to sharing any sepc. or product information. " and she goes on to tell me basically to call HP. i told her HP couldnt help and HP even said my mobo manufacturer was a company called "Athleon." the pegatron rep said she would help to contact hp and see what she finds.
anyone else got any ideas?
My Computer
At a glance
windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom Build and MSI GE60 0ND laptop
- OS
- windows 7 64bit on both
- CPU
- AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
- Motherboard
- ASUS M5A99X EVO R2.0/MS-16GA
- Memory
- 16GB G.Skill 1866MHz/8GB dual channel 1600MHz
- Graphics Card(s)
- two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
- Sound Card
- Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
- Monitor(s) Displays
- Hanns-G 27" 1080p /Generic PnP Monitor
- Screen Resolution
- both 1920x1080p 60Hz
- Hard Drives
- 250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
- PSU
- Corsair HX750/laptop psu
- Case
- NZXT Source 530
- Cooling
- CoolerMaster Hyper 212 Evo
- Keyboard
- Logitech G710+/laptop keyboard by steelseries
- Mouse
- Logitec G500s/Logitec G500
- Internet Speed
- 50Mbps down/1-3 Mbps up
- Other Info
- Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500