new cpu cooler, still have to use old cpu fan motherboard plug

socrgy9

New member
Power User
Local time
3:22 PM
Messages
306
hi guys,

i recently got the new Ultra ChillTEC Black edition. this cooler comes with all its sensors and controllers built in, therefore it doesnt have to plug into the cpu fan power plug on the motherboard like my original heatsink.

however, if i don't have the old heatsink plugged into the motherboard, when i try to boot, the computer goes to a black screen and says something about cpu fan has failed, shutting down to protect your system.

so to fix, i have the old heatsink plugged into the motherboard and have just set it down inside the case next to the chilltec.

if possible, i would like to do this the correct way. i feel like ive had to jerry-rig the system to make it work.

i've looked in the bios and havent found anything about hardware monitoring.

i have contacted HP and they don't know there head from their arses after 45 mins on hold. i contacted the manufacturer of my mobo, Pegatron corporation. they emailed me back saying (i copy and paste)

"Dear Sir,
Pegatron is an OEM manufacturer, so we do not sell product with our company name, and we are not allowed to sharing any sepc. or product information. " and she goes on to tell me basically to call HP. i told her HP couldnt help and HP even said my mobo manufacturer was a company called "Athleon." the pegatron rep said she would help to contact hp and see what she finds.


anyone else got any ideas?
 

My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
Ideally you want to do one of two things. Go into the BIOS and tell it to ignore the fan speed sensor for the CPU, or find a way to plug the new CPU cooler into the motherboard fan connector so it can read the speed sensor on the fan. I don't recommend doing it but you could plug a case fan into the CPU fan connector, or remove the fan from the old heat sink and leave it plugged in. The problem with that is if the fan on the new heat sink fails you motherboard has no way of knowing it and can't shut down to prevent a CPU overheat condition.
 

My Computer My Computer

At a glance

Windows 10 Education 64 bitAMD Phenom II X4 980 Black Edition Deneb 3.7GHz8GB 4GBx2 Kingston PC10600 DDR3 1333 MemoryZotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows 10 Education 64 bit
CPU
AMD Phenom II X4 980 Black Edition Deneb 3.7GHz
Motherboard
Asus M4N68T-M V2 µATX Motherboard
Memory
8GB 4GBx2 Kingston PC10600 DDR3 1333 Memory
Graphics Card(s)
Zotac NVIDIA Geforce GT640 2 Gig DDR3 PCIe
Sound Card
VIA VT1708s High Definition Audio 8-channel Onboard
Monitor(s) Displays
22" LG E2242 1080p and 2 19" I-INC AG191D
Screen Resolution
1280x1024 - 1920x1080 - 1280x1024
Hard Drives
Crucial M100 256 GB SSD and 500 GB WD Blue SATA
PSU
Thermaltake TR 620
Case
Power Up Black ATX Mid-Tower Case
Cooling
Stock heatsink and fan
Keyboard
Logitech Wireless K350 Wave
Mouse
Logitech Wireless M570 Trackman Wheel
Internet Speed
80 Mbps Down 30 Mbps Up
Antivirus
Windows Defender
Browser
Internet Explorer 11
Other Info
HP DVD1040e Lightscribe - External USB2
The motherboard is looking for the CPU fan tachometer signal, and when it can't find a signal there, it assumes that your fan has failed.

I finally found some info on it online. It doesn't look like it has a tach output on it, which means that you can't attach the tach wire to the CPU fan header to keep the BIOS happy. About the only thing that you can do here is to turn off the BIOS fan fail warning message, if you can. Some BIOSes have that feature, and some don't.

If you have a buddy that's into electronics, maybe he/she can tap a tach signal off of your fan controller and wire it to the motherboard. It isn't too hard.
 

My Computer My Computer

At a glance

Win 7 Pro x64/Win 10 Pro x64 dual bootAMD FX 8350 Vishera @ 420016 GB Mushkin Blackline DDR3-2400 @ 1866 (9-1...XFX Radeon R9 280 Double D Black Edition
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Mellon Labs (custom build)
OS
Win 7 Pro x64/Win 10 Pro x64 dual boot
CPU
AMD FX 8350 Vishera @ 4200
Motherboard
ASUS M5A97 R2.0
Memory
16 GB Mushkin Blackline DDR3-2400 @ 1866 (9-10-10-10-31)
Graphics Card(s)
XFX Radeon R9 280 Double D Black Edition
Sound Card
Realtek HD Audio on MB. Sounds great.
Monitor(s) Displays
Acer 24", Acer 22"
Screen Resolution
3840 x 1080
Hard Drives
1 x Mushkin Chronos 120 GB SSD (Win 10)
1 x Samsung 850 EVO 250 GB SSD (Win 7)
1 x WD 1TB SATA Blue
1 x WD 1TB SATA Green
PSU
Corsair TX-750
Case
CoolerMaster HAF 912+
Cooling
Coolermaster Seidon 240M Liquid AIO. 6 case fans
Keyboard
Logitech G710+
Mouse
Logitech G500s
Internet Speed
Much better since I got fiber, but still way overpriced.
Antivirus
MSE, Malware Bytes for scanning
Browser
Firefox
Other Info
Corsair VOID USB headphones.

A Mellon Labs X-1 - LCD Smartie driven system status display.

Brought to you by the letter E
well, i double checked the bios and still found nothing helpful. and tho it sounds good, i'd never let any of my friends near the innerds of my computer. they're just not those kind of guys LoL. all the chill tech has is power cables.


i'm considering a new motherboard. partially because of this fan issue, partially because of a future plan to run 2 graphics cards. i'm sure my case right now will only fit micro size mobo's (9.6 x 9.6), so i've found this one so far. was wondering if anyone had better suggestions?

Newegg.com - MSI 890GXM-G65 AM3 AMD 890GX HDMI SATA 6Gb/s USB 3.0 Micro ATX AMD Motherboard
 

My Computer My Computer

At a glance

windows 7 64bit on bothAMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz16GB G.Skill 1866MHz/8GB dual channel 1600MHztwo Sapphire HD7970 OC 3Gb in crossfire/GTX66...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build and MSI GE60 0ND laptop
OS
windows 7 64bit on both
CPU
AMD FX-8350 @4.6GHz/Intel Core i7-3610QM @2.3GHz
Motherboard
ASUS M5A99X EVO R2.0/MS-16GA
Memory
16GB G.Skill 1866MHz/8GB dual channel 1600MHz
Graphics Card(s)
two Sapphire HD7970 OC 3Gb in crossfire/GTX660M 2Gb
Sound Card
Realtek HD Audio/Realtek HD Audio with THX TruStudio Pro
Monitor(s) Displays
Hanns-G 27" 1080p /Generic PnP Monitor
Screen Resolution
both 1920x1080p 60Hz
Hard Drives
250GB Samsung 840 EVO SSD,
1TB WD Blue
3x2TB WD Greens
/Samsung 840 EVO mSATA
PSU
Corsair HX750/laptop psu
Case
NZXT Source 530
Cooling
CoolerMaster Hyper 212 Evo
Keyboard
Logitech G710+/laptop keyboard by steelseries
Mouse
Logitec G500s/Logitec G500
Internet Speed
50Mbps down/1-3 Mbps up
Other Info
Scythe Kaze Master Pro 5.25 fan controller; APC Back-UPS XS 1500
Back
Top