New install... cannot connect to Internet...wifi or lan

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jrj350

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I just dumped Windows 8 and installed a newly purchased copy of Windows 7. The devices show only Bluetooth and nothing else.
I highly suspect the software is missing the required drivers.
I load Linux Ubuntu live disk and have no problems at all. In fact, that's what I am using now.
Any help here would be appreciated.
 

My Computer My Computer

At a glance

Windows 7 Home PremiumPentium Dual-Core CPU ES400 @ 2.70GHz4 GBIntel G45/G43 - 1.7 GB video card memory
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP All-in-One 200
OS
Windows 7 Home Premium
CPU
Pentium Dual-Core CPU ES400 @ 2.70GHz
Motherboard
Hewlett-Packard 2AA2 Chip set - Intel G45/G43/P45/P43
Memory
4 GB
Graphics Card(s)
Intel G45/G43 - 1.7 GB video card memory
Sound Card
Realtek High Definition Audio
Screen Resolution
1920x1080
Hard Drives
0.5 TB
PSU
...
Keyboard
Microsoft
Mouse
A4Tech
Internet Speed
15 GB
Browser
Firefox
jrj350

Welcome to SevenForums . When you go to Device Manager do you see any :warn: ? If so right click on the item with the symbol select Properties . Click on the Detail tab on the drop down under property and select Hardware Ids and do a prnt screen and upload the image .
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
@vistaking... Thank you for the reply. I did find the following information which, I suppose, tells the story.
Problem devices:
Ethernet controller - device not installed
Network controller - device not installed
PCI Simple controller - device not installed

I am going to run the cp over to my computer guy tomorrow and let them handle it.

Your reply led me to discover the above, so again, thanks
 

My Computer My Computer

At a glance

Windows 7 Home PremiumPentium Dual-Core CPU ES400 @ 2.70GHz4 GBIntel G45/G43 - 1.7 GB video card memory
Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP All-in-One 200
OS
Windows 7 Home Premium
CPU
Pentium Dual-Core CPU ES400 @ 2.70GHz
Motherboard
Hewlett-Packard 2AA2 Chip set - Intel G45/G43/P45/P43
Memory
4 GB
Graphics Card(s)
Intel G45/G43 - 1.7 GB video card memory
Sound Card
Realtek High Definition Audio
Screen Resolution
1920x1080
Hard Drives
0.5 TB
PSU
...
Keyboard
Microsoft
Mouse
A4Tech
Internet Speed
15 GB
Browser
Firefox
What is the model of your PC . You're missing drivers
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
There's a list of Inspiron models here where you shoul dbe able to just download your missing drivers and install them yourself.
 

My Computer My Computer

At a glance

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x6...i7-4790k @ 4GHz (4.4GHz Boost)16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9...EVGA GTX 980 Classified
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
CPU
i7-4790k @ 4GHz (4.4GHz Boost)
Motherboard
ASUS Sabertooth Z87 (BIOS Rev 2004)
Memory
16GB DDR3 Kingston HyperX Fury @ 1600MHz CL 9-9-9-27
Graphics Card(s)
EVGA GTX 980 Classified
Sound Card
Realtek Onboard
Monitor(s) Displays
Samsung S27D390
Screen Resolution
1920 x 1080
Hard Drives
240GB Intel 520 Series SSD |
Samsung 850 EVO 120GB SSD |
2TB WD Caviar Black |
2TB WD Caviar Black |
2TB WD Caviar Green
PSU
Corsair HX850-80 Gold Modular
Case
Cooler Master Silencio 650
Cooling
Corsair H80i w/2 x Corsair SP120 | 2 x 120mm Noctua NF-S12B
Keyboard
Microsoft Sidewinder X4
Mouse
Gigabyte M6900 optical
Internet Speed
152mb
Antivirus
F-Secure
Browser
Firefox 38.0
Other Info
Backup Rig: Win 7 Pro 64-bit | AMD A10-5800k | ASUS F2A85-V Pro | 8GB Samsung DDR3 @1600MHz | 120GB Toshiba SDD | 2TB Seagate HDD | Cooler Master Silencio 550
jrj350 said:
I just dumped Windows 8 and installed a newly purchased copy of Windows 7. The devices show only Bluetooth and nothing else.
I highly suspect the software is missing the required drivers.
I load Linux Ubuntu live disk and have no problems at all. In fact, that's what I am using now.
Any help here would be appreciated.
Click to expand...

Hi jrj350,

I apologize for all the inconvenience this issue has caused and promise you that I will do my best to resolve this issue to your satisfaction.

Please check this link below which would help you download and install all the relevant drivers for the system:

http://dell.to/YyKehR

If you still face some issues then provide us with the exact model number for your system so we can provide you with the direct links for all the relevant drivers.

Keep us posted with the results so we can advise you further.
 

My Computer My Computer

At a glance

Winndows 7 32 bit
Computer type
PC/Desktop
OS
Winndows 7 32 bit
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