New Mobo problem

[BigTabs]

If/When i look at the I/O shield where the PS/2 And USB's are it seem to be slightly off bent what ever you wanna call it and its brand new 1 day old should i call the retailer

 

[Dwarf]

Most motherboards don't line up 100% square with the I/O shield, however it looks as though something is clearly amiss with yours. My feeling is that your motherboard standoffs aren't of equal length. Remove the motherboard and check the lengths of the standoffs to ensure that they are all the same, and that you haven't got too many or too few.

 

[BigTabs]

More pics showing the problem

 

[Dwarf]

Looks very much like a standoff height issue to me. Alternatively, if your motherboard is mounted on a removable tray, is the tray mounted squarely in the chassis?

 

[BigTabs]

i have checked and and everything with stand offs are fine

 

[BigTabs]

all the other components line fine bar from these ones

 

[Dwarf]

Can you post an image showing the whole of the I/O shield?

 

[BigTabs]

yes sure

 

[BigTabs]

there you go

 

[BigTabs]

its tough to get the usb in the bent one 2

 

[BigTabs]

I made sure all standoffs were the same and thy were the same height when put it

 

[BigTabs]

Anyone

 

[Dwarf]

So it's just the green/purple PS/2 and the black USB sockets that are out of line? I wonder if it could be a motherboard issue, in that the connector block is not mounted squarely. Does it look square to you on the m/b?

 

[BigTabs]

Not really

 

[Dwarf]

Can you post a snip showing this, from multiple angles if possible?

 

[BigTabs]

Pic

 

[BigTabs]

Pic of the actual thing

 

[BigTabs]

4 or 5 pics uploaded

 

[Dwarf]

I see what you mean (I think). It doesn't look square. Have you got a spare standoff that is slightly shorter than the ones you are using to replace the one under the mounting screw shown in the pic? It might just be enough to bring things back in line.

 

[BigTabs]

I will put the system back together and send upload all pic