New PC BSOD's

[Adania]

Blue screens include: DRIVER_IRQL_NOT_LESS_OR_EQUAL
REFERENCE_BY_POINTER

Reference one had: "STOP: 0x00000018....."

Driver one had: "STOP: 0x000000D1...."
and: "SYMNETS.SYS - Address FFFFF8802E08360......."

64 bit OEM pre-installed have reinstalled from partition
1 month old pc

 

[Maguscreed]

Let's have a look at the ram, normally I would ask you to follow the site's bsod posting instructions but it seems that would be problematic here.

http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html <--- link
for the moment follow that link and allow the test to run for 5 to 7 passes.
(unless it spits out errors right away then you know it's a ram issue)

 

[Jonathan_King]

In addition to that RAM test, I also suggest a hard drive test; use SeaTools for DOS.

 

[Adania]

its spitting out a TON of errors, maybe as many errors as it does scans.

 

[Maguscreed]

If you are talking about the memtest, the new ram is bad.

I would return it immediately.

 

[Adania]

i rebooted and it wouldnt start up, so i shut it down. then turned it back on, it said windows couldnt start and it would check for errors. it repaired them and finally started up. I am now running memtest again and it hasnt been spitting out errors like it did the first time.

 

[Maguscreed]

That makes absolutely no sense...
What windows is doing is completely unrelated to how the memory reports in memtest.

 

[Adania]

What exactly are you trying to say? I didn't get much from your post.

Also, why is everyone posting so much pointless white space along with your posts?

 

[Adania]

Memtest finished its first pass with no errors. Going to goto bed and let it run overnight. I can post the results tomorrow.

Thanks for the help,
Jordan Adania

 

[Jonathan_King]

The signature starts at the bottom of the user info (badges, etc), hence the white space.

I suggest you backup your data, replace the drive, and do a clean install of Windows.

EDIT: seeing as the computer is new, return to the computer to the place you got it, or send it in for repair.

 

[Adania]

If you read my original post you will see that I already sent the computer to HP Support and they sent it back with THE EXACT SAME ERROR. They had my computer for over 10 days and couldn't figure it out, I don't feel like sending it in for another 10 days or more just so they can NOT fix shit again. When they have my computer, I am unable to do my own troubleshooting, which I feel will be more productive than those idiots.

The memtest ran into errors after 4 passes.

The SeaTools HDD Test would not even run. Everytime I booted up and the SeaTools auto-boot, I would lose video signal right about the time I clicked 'I agree' for the ToS. Sometimes, it would just restart.

I am going to follow the steps for failing a memtest.

Thanks for the help,
Jordan Adania

 

[Adania]

I started the steps for failing a memtest with all RAM installed. I took out all but 1 RAM cards (in 1st slot) and tried to run memtest. After 5% of a single pass the computer beeped once and rebooted to a black screen that said only:

AMIBIOS (C) 2010 American Megatrends, Inc.
Copyright 2010 by Hewlett-Packard Company

After 2-3 minutes it added this after the Copyright line:

__________________________________6.09

It did nothing more for 15 minutes, so I shut it down and turned it back on and had No Video Signal. So i turned it off and on again and it got to the memtest and has done a full pass with no errors.

 

[Maguscreed]

This is some very strange behavior it really looks like you have some damaged hardware when the bios post is even having issue. (windows hasn't even come into play at this point in the boot cycle it's purely hardware initializing) I'm afraid you are beyond my ability to assist you. I'm sorry, if I had to guess the motherboard itself is having issues. This could explain the inconsistent test results.

 

[Adania]

Hey no problem. This is getting a little weird, I agree. In the beginning it was consistently JUST Blue screens of death. But after SEVERAL OS reinstalls (OEM Recovery from Partition) and returning from HP Support the problems are blue screens, random restarts, and no video signal. So yeah I'm about to cry.... Hewlett-Packard is the worst company I have ever done business with, and never will again.

I may have to just write this off as some 950 dollars down the drain.... Or I may go find some HP building to... nevermind

My anger problems aren't helping. Worst part about this is no where to outsource my anger. I can't hit my computer cause i might break it.... uhhhmmm what?

 

[Maguscreed]

I've used them for laptops for years without complaint. I have no love for their desktops either though, seen entire offices full of failing hp's with a complete lack of support from the company.

...their rebates are hit and miss too, out of 22 sent in identically formatted and mailed on the same day, 13 rebates returned.

 

[Adania]

I edited my original post and attached a zip of the dump etc.

Thanks for the help,
Jordan Adania

 

[Maguscreed]

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 000000000000002c, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88002e08360, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cad0e0
 000000000000002c 

CURRENT_IRQL:  2

FAULTING_IP: 
SYMNETS+8360
fffff880`02e08360 39702c          cmp     dword ptr [rax+2Ch],esi

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  services.exe

TRAP_FRAME:  fffff88007ab8bc0 -- (.trap 0xfffff88007ab8bc0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffff88002e50be8
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88002e08360 rsp=fffff88007ab8d50 rbp=00000000000000b8
 r8=fffffa800537f300  r9=0000000000000000 r10=fffffa8008534b30
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na po cy
SYMNETS+0x8360:
fffff880`02e08360 39702c          cmp     dword ptr [rax+2Ch],esi ds:b800:00000000`0000002c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002a74ca9 to fffff80002a75740

STACK_TEXT:  
fffff880`07ab8a78 fffff800`02a74ca9 : 00000000`0000000a 00000000`0000002c 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`07ab8a80 fffff800`02a73920 : fffff8a0`0b4a3700 fffffa80`07131650 00000000`00000001 fffff880`02fcb9b0 : nt!KiBugCheckDispatch+0x69
fffff880`07ab8bc0 fffff880`02e08360 : 00000000`00000000 fffffa80`0537f348 fffff880`02e50bd0 fffffa80`07131650 : nt!KiPageFault+0x260
fffff880`07ab8d50 00000000`00000000 : fffffa80`0537f348 fffff880`02e50bd0 fffffa80`07131650 fffff8a0`003e1070 : SYMNETS+0x8360


STACK_COMMAND:  kb

FOLLOWUP_IP: 
SYMNETS+8360
fffff880`02e08360 39702c          cmp     dword ptr [rax+2Ch],esi

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  SYMNETS+8360

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: SYMNETS

IMAGE_NAME:  SYMNETS.SYS

DEBUG_FLR_IMAGE_TIMESTAMP:  4cf587b8

FAILURE_BUCKET_ID:  X64_0xD1_SYMNETS+8360

BUCKET_ID:  X64_0xD1_SYMNETS+8360

Followup: MachineOwner
---------

This crash points to SYMNETS.SYS
This is one of the primary norton system files.
You may want to try temporarily removing norton to see if your problem resolves.

Driver dump follows for reference

fffff800`00bce000 fffff800`00bd8000   kdcom    kdcom.dll    Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`02a05000 fffff800`02fe2000   nt       ntkrnlmp.exe Tue Oct 26 21:43:09 2010 (4CC791BD)
fffff800`02fe2000 fffff800`0302b000   hal      hal.dll      Mon Jul 13 20:27:36 2009 (4A5BDF08)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 20:32:13 2009 (4A5BE01D)
fffff880`00cc0000 fffff880`00cda000   mountmgr mountmgr.sys Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00cde000 fffff880`00ceb000   mcupdate mcupdate.dll Mon Jul 13 20:29:09 2009 (4A5BDF65)
fffff880`00ceb000 fffff880`00cff000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00cff000 fffff880`00d5d000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d5d000 fffff880`00da9000   fltmgr   fltmgr.sys   Mon Jul 13 18:19:59 2009 (4A5BC11F)
fffff880`00da9000 fffff880`00dfa000   rdbss    rdbss.sys    Mon Jul 13 18:24:09 2009 (4A5BC219)
fffff880`00e05000 fffff880`00ea9000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00ea9000 fffff880`00eb8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00eb8000 fffff880`00f0f000   ACPI     ACPI.sys     Mon Jul 13 18:19:34 2009 (4A5BC106)
fffff880`00f0f000 fffff880`00f18000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f18000 fffff880`00f22000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`00f22000 fffff880`00f55000   pci      pci.sys      Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`00f55000 fffff880`00f62000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`00f62000 fffff880`00f77000   partmgr  partmgr.sys  Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`00f77000 fffff880`00f8c000   volmgr   volmgr.sys   Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00f8c000 fffff880`00fe8000   volmgrx  volmgrx.sys  Mon Jul 13 18:20:33 2009 (4A5BC141)
fffff880`00fe8000 fffff880`00ff3000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`01000000 fffff880`0105e000   msrpc    msrpc.sys    Mon Jul 13 18:21:32 2009 (4A5BC17C)
fffff880`0105e000 fffff880`0107f000   raspptp  raspptp.sys  Mon Jul 13 19:10:18 2009 (4A5BCCEA)
fffff880`01080000 fffff880`010f1000   SYMDS64  SYMDS64.SYS  Fri Oct 15 12:53:54 2010 (4CB89532)
fffff880`010f1000 fffff880`01105000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`01105000 fffff880`011ce000   SYMEFA64 SYMEFA64.SYS Mon Nov 15 15:56:23 2010 (4CE1AC87)
fffff880`01200000 fffff880`0121a000   ksecdd   ksecdd.sys   Mon Jul 13 18:20:54 2009 (4A5BC156)
fffff880`0121a000 fffff880`01247000   Ironx64  Ironx64.SYS  Fri Nov 12 17:06:50 2010 (4CDDC88A)
fffff880`01257000 fffff880`013f9000   Ntfs     Ntfs.sys     Tue May 11 22:25:59 2010 (4BEA1FC7)
fffff880`01400000 fffff880`01416000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01416000 fffff880`01446000   CLASSPNP CLASSPNP.SYS Mon Jul 13 18:19:58 2009 (4A5BC11E)
fffff880`01446000 fffff880`01496000   ahcix64s ahcix64s.sys Tue Mar 17 01:38:19 2009 (49BF455B)
fffff880`014a5000 fffff880`01518000   cng      cng.sys      Mon Jul 13 18:49:40 2009 (4A5BC814)
fffff880`01518000 fffff880`01529000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`01529000 fffff880`01533000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01533000 fffff880`0157f000   volsnap  volsnap.sys  Mon Jul 13 18:20:08 2009 (4A5BC128)
fffff880`0157f000 fffff880`015b9000   rdyboost rdyboost.sys Mon Jul 13 18:34:34 2009 (4A5BC48A)
fffff880`015b9000 fffff880`015f3000   fvevol   fvevol.sys   Fri Sep 25 21:34:26 2009 (4ABD7DB2)
fffff880`01604000 fffff880`016f6000   ndis     ndis.sys     Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`016f6000 fffff880`01756000   NETIO    NETIO.SYS    Mon Jul 13 18:21:46 2009 (4A5BC18A)
fffff880`01756000 fffff880`01781000   ksecpkg  ksecpkg.sys  Fri Dec 11 00:03:32 2009 (4B21E0B4)
fffff880`01781000 fffff880`017cb000   fwpkclnt fwpkclnt.sys Mon Jul 13 18:21:08 2009 (4A5BC164)
fffff880`017cb000 fffff880`017d3000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`017d3000 fffff880`017e5000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`017e5000 fffff880`017ee000   hwpolicy hwpolicy.sys Mon Jul 13 18:19:22 2009 (4A5BC0FA)
fffff880`017ee000 fffff880`017f6000   AtiPcie64 AtiPcie64.sys Wed Mar 10 08:33:45 2010 (4B97ADC9)
fffff880`01801000 fffff880`019fe000   tcpip    tcpip.sys    Sun Jun 13 22:39:04 2010 (4C15A458)
fffff880`01a00000 fffff880`01a25000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`01a25000 fffff880`01a35000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`01a35000 fffff880`01a3e000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`01a3e000 fffff880`01a47000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`01a47000 fffff880`01a50000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01a50000 fffff880`01a5b000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`01a5b000 fffff880`01a6c000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01a6c000 fffff880`01a8a000   tdx      tdx.sys      Mon Jul 13 18:21:15 2009 (4A5BC16B)
fffff880`01a8a000 fffff880`01a97000   TDI      TDI.SYS      Mon Jul 13 18:21:18 2009 (4A5BC16E)
fffff880`01a97000 fffff880`01aa2000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`01aa2000 fffff880`01abc000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`01abc000 fffff880`01b1e000   storport storport.sys Tue May 11 23:14:15 2010 (4BEA2B17)
fffff880`01b99000 fffff880`01bc3000   cdrom    cdrom.sys    Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`01bc3000 fffff880`01bcc000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`01bcc000 fffff880`01bd3000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`01bd3000 fffff880`01be1000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`02e00000 fffff880`02e66000   SYMNETS  SYMNETS.SYS  Tue Nov 30 17:24:40 2010 (4CF587B8)
fffff880`02e69000 fffff880`02ef3000   afd      afd.sys      Mon Jul 13 18:21:40 2009 (4A5BC184)
fffff880`02ef3000 fffff880`02f38000   netbt    netbt.sys    Mon Jul 13 18:21:28 2009 (4A5BC178)
fffff880`02f38000 fffff880`02f41000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f41000 fffff880`02f67000   pacer    pacer.sys    Mon Jul 13 19:09:41 2009 (4A5BCCC5)
fffff880`02f67000 fffff880`02f76000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`02f76000 fffff880`02f91000   wanarp   wanarp.sys   Mon Jul 13 19:10:21 2009 (4A5BCCED)
fffff880`02f91000 fffff880`02fa5000   termdd   termdd.sys   Mon Jul 13 19:16:36 2009 (4A5BCE64)
fffff880`02fa5000 fffff880`02fdb000   SYMEVENT64x86 SYMEVENT64x86.SYS Fri Jul 30 18:05:59 2010 (4C535AD7)
fffff880`02fdb000 fffff880`02ff1000   SRTSPX64 SRTSPX64.SYS Fri Nov 19 18:18:10 2010 (4CE713C2)
fffff880`02ff1000 fffff880`02ffd000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`03a1a000 fffff880`03ae2000   HTTP     HTTP.sys     Mon Jul 13 18:22:16 2009 (4A5BC1A8)
fffff880`03ae2000 fffff880`03b00000   bowser   bowser.sys   Mon Jul 13 18:23:50 2009 (4A5BC206)
fffff880`03b00000 fffff880`03b18000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`03b18000 fffff880`03b45000   mrxsmb   mrxsmb.sys   Sat Feb 27 01:52:19 2010 (4B88CF33)
fffff880`03b45000 fffff880`03b93000   mrxsmb10 mrxsmb10.sys Sat Feb 27 01:52:28 2010 (4B88CF3C)
fffff880`03b93000 fffff880`03bb6000   mrxsmb20 mrxsmb20.sys Sat Feb 27 01:52:26 2010 (4B88CF3A)
fffff880`04a00000 fffff880`04a0f000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04a0f000 fffff880`04a8a000   IDSvia64 IDSvia64.sys Fri Nov 05 16:13:11 2010 (4CD47367)
fffff880`04a8a000 fffff880`04b00000   eeCtrl64 eeCtrl64.sys Fri May 21 16:44:45 2010 (4BF6FECD)
fffff880`04b00000 fffff880`04b25000   EraserUtilRebootDrv EraserUtilRebootDrv.sys Fri May 21 16:44:45 2010 (4BF6FECD)
fffff880`04b25000 fffff880`04b34000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`04b34000 fffff880`04b52000   dfsc     dfsc.sys     Mon Jul 13 18:23:44 2009 (4A5BC200)
fffff880`04b52000 fffff880`04b63000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`04b63000 fffff880`04ba1000   1394ohci 1394ohci.sys Mon Jul 13 19:07:12 2009 (4A5BCC30)
fffff880`04ba1000 fffff880`04bd0000   ndiswan  ndiswan.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`04bd0000 fffff880`04beb000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`04beb000 fffff880`04bfa000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04c01000 fffff880`04d17000   BHDrvx64 BHDrvx64.sys Wed Feb 23 16:42:55 2011 (4D658D6F)
fffff880`04d17000 fffff880`04d3d000   tunnel   tunnel.sys   Mon Jul 13 19:09:37 2009 (4A5BCCC1)
fffff880`04d3d000 fffff880`04d52000   amdppm   amdppm.sys   Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`04d52000 fffff880`04d9c000   atikmpag atikmpag.sys Tue Sep 07 20:15:05 2010 (4C86E399)
fffff880`04d9c000 fffff880`04df2000   USBPORT  USBPORT.SYS  Mon Jul 13 19:06:31 2009 (4A5BCC07)
fffff880`04df2000 fffff880`04dfe000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`04e00000 fffff880`04e24000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:10:11 2009 (4A5BCCE3)
fffff880`04e24000 fffff880`055df000   atikmdag atikmdag.sys Tue Sep 07 20:41:17 2010 (4C86E9BD)
fffff880`055df000 fffff880`055f5000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`05800000 fffff880`05846000   dxgmms1  dxgmms1.sys  Tue Jan 25 22:22:12 2011 (4D3FA174)
fffff880`05846000 fffff880`0586a000   HDAudBus HDAudBus.sys Mon Jul 13 19:06:13 2009 (4A5BCBF5)
fffff880`0586a000 fffff880`058c1000   Rt64win7 Rt64win7.sys Thu Mar 04 07:42:52 2010 (4B8FB8DC)
fffff880`058c1000 fffff880`058cc000   usbohci  usbohci.sys  Mon Jul 13 19:06:30 2009 (4A5BCC06)
fffff880`058cc000 fffff880`059c0000   dxgkrnl  dxgkrnl.sys  Tue Jan 25 22:22:56 2011 (4D3FA1A0)
fffff880`059c0000 fffff880`059cd000   usbfilter usbfilter.sys Tue Dec 22 02:26:22 2009 (4B3082AE)
fffff880`059cd000 fffff880`059de000   usbehci  usbehci.sys  Fri Oct 23 23:27:33 2009 (4AE28235)
fffff880`059de000 fffff880`059e7000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`059e7000 fffff880`059f7000   CompositeBus CompositeBus.sys Mon Jul 13 19:00:33 2009 (4A5BCAA1)
fffff880`059f7000 fffff880`059f8480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05c59000 fffff880`05c9c000   ks       ks.sys       Wed Mar 03 22:32:25 2010 (4B8F37D9)
fffff880`05c9c000 fffff880`05cae000   umbus    umbus.sys    Mon Jul 13 19:06:56 2009 (4A5BCC20)
fffff880`05cae000 fffff880`05d08000   usbhub   usbhub.sys   Fri Oct 23 23:28:24 2009 (4AE28268)
fffff880`05d08000 fffff880`05d1d000   NDProxy  NDProxy.SYS  Mon Jul 13 19:10:05 2009 (4A5BCCDD)
fffff880`05d1d000 fffff880`05d40000   AtiHdmi  AtiHdmi.sys  Thu Apr 08 02:42:30 2010 (4BBD88E6)
fffff880`05d40000 fffff880`05d7d000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`05d7d000 fffff880`05d9f000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`05d9f000 fffff880`05da4200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`05da5000 fffff880`05dbd000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`06473000 fffff880`06519000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`06519000 fffff880`06524000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`06524000 fffff880`06551000   srvnet   srvnet.sys   Thu Aug 26 22:37:24 2010 (4C7732F4)
fffff880`06551000 fffff880`06563000   tcpipreg tcpipreg.sys Mon Jul 13 19:09:49 2009 (4A5BCCCD)
fffff880`06563000 fffff880`065ca000   srv2     srv2.sys     Thu Aug 26 22:37:46 2010 (4C77330A)
fffff880`07207000 fffff880`0729d000   srv      srv.sys      Thu Aug 26 22:38:00 2010 (4C773318)
fffff880`0729d000 fffff880`0735c000   SRTSP64  SRTSP64.SYS  Fri Nov 19 18:17:58 2010 (4CE713B6)
fffff880`0735c000 fffff880`0738d000   WUDFRd   WUDFRd.sys   Mon Jul 13 19:06:06 2009 (4A5BCBEE)
fffff880`0738d000 fffff880`073fe000   spsys    spsys.sys    Mon May 11 12:20:58 2009 (4A085E7A)
fffff880`07400000 fffff880`0740c000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`0740c000 fffff880`0741a000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`0741a000 fffff880`07424000   dump_storport dump_storport.sys Mon Jul 12 22:32:05 2010 (4C3BDE35)
fffff880`07424000 fffff880`07474000   dump_ahcix64s dump_ahcix64s.sys Tue Mar 17 01:38:19 2009 (49BF455B)
fffff880`07474000 fffff880`07487000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`07487000 fffff880`07495000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`07495000 fffff880`074b8000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`074b8000 fffff880`074d9000   WudfPf   WudfPf.sys   Mon Jul 13 19:05:37 2009 (4A5BCBD1)
fffff880`074d9000 fffff880`074ee000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`074f8000 fffff880`07754d00   RTKVHD64 RTKVHD64.sys Tue Sep 07 06:17:23 2010 (4C861F43)
fffff880`07755000 fffff880`07772000   cdfs     cdfs.sys     Mon Jul 13 18:19:46 2009 (4A5BC112)
fffff880`07772000 fffff880`07780000   hidusb   hidusb.sys   Mon Jul 13 19:06:22 2009 (4A5BCBFE)
fffff880`07780000 fffff880`07799000   HIDCLASS HIDCLASS.SYS Mon Jul 13 19:06:21 2009 (4A5BCBFD)
fffff880`07799000 fffff880`077a1080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`077a2000 fffff880`077a3f00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`077a4000 fffff880`077b1000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`077b1000 fffff880`077ce000   usbccgp  usbccgp.sys  Mon Jul 13 19:06:45 2009 (4A5BCC15)
fffff880`077ce000 fffff880`077dc000   kbdhid   kbdhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`077dc000 fffff880`077f7000   USBSTOR  USBSTOR.SYS  Tue May 11 23:21:12 2010 (4BEA2CB8)
fffff880`08020000 fffff880`081da000   EX64     EX64.SYS     Mon Dec 13 19:55:48 2010 (4D06CEA4)
fffff880`081da000 fffff880`081fa000   ENG64    ENG64.SYS    Mon Dec 13 19:47:30 2010 (4D06CCB2)
fffff960`000a0000 fffff960`003b0000   win32k   win32k.sys   Tue Jan 04 21:59:44 2011 (4D23ECB0)
fffff960`00430000 fffff960`0043a000   TSDDD    TSDDD.dll    Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      Wed Jan 26 00:31:34 2011 (4D3FBFC6)
fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    Thu Jan 06 23:49:20 2011 (4D26A960)

Unloaded modules:
fffff880`01b1e000 fffff880`01b2c000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01b2c000 fffff880`01b36000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000A000
fffff880`01b36000 fffff880`01b86000   dump_ahcix64
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00050000
fffff880`01b86000 fffff880`01b99000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

 

[Adania]

This time it said SYSTEM_SERVICE_EXCEPTION

"STOP: 0x3b ....."

"win32k.sys - Address FFFFF96000157C1C ......"

 

[Jonathan_King]

Install these updated network drivers: Realtek

Rt64win7.sys            Thu Mar 04 08:42:52 2010 (4B8FB8DC)

Please run some hardware diagnostics, starting with the Short and Long DSTs with SeaTools.

Try running Memtest86 from a cold boot, after the computer has been off for several hours. In addition, run the Blend and Small FFTs Prime95 tests: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Sun Mar 20 02:23:59.305 2011 (UTC - 4:00)
System Uptime: 0 days 4:14:31.647
Probably caused by : hardware ( win32k!xxxDoButtonEvent+2f8 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x3B
PROCESS_NAME:  csrss.exe
FAILURE_BUCKET_ID:  X64_IP_MISALIGNED
SystemProductName = HPE-400Z
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]