New PC From Mesh BSOD

[SnEAky]

Hello all im new here, but mesh dont seem to care.

I brought this pc : MESH Computers - Award Winning Review PCs, Custom PCs and Budget PCs Since 1987 - Inspire 640

But i modified a few bits this is actually my setup:

Inspire 640 (includes upgrades - click to view)

System Base Price: £ 339.57
Mini-Tower uATX Chassis - Black
550W HEC Desktop Power Supply [upg £ 17.50]
ASUS M4A78LT-M Mainboard - DDR3,uATX
AMD Athlon™ II X4 640 Quad Core Processor AM3 (3.0GHz)
4GB 1333MHz Dual Channel DDR3 SDRAM - (2x2GB)
1GB ATI Radeon HD5750 Graphics Accelerator [upg £ 92.50]
1TB Samsung F3 SATA 7200rpm 32MB Cache Hard Drive
22x SATA Dual Layer DVD-Rewritable Super Format ±R/±RW/RAM
7.1 High Definition onboard sound card - for 8 Channel Cinema sound
*Operating System Not Required (System Tested under Windows 7)
Basically since having it ive had bsods every time i play a game, i even had one whilst doing a chkdsk because ive been reading on soem help tips. i contacted mesh but they dont seem to care or give after help so the 3 years warranty is pointless lol.

Anyhelp would be appreciated, and i wanna open the box but if i do i void my warranty and im unsure if they will ever contact me.

thanks

 

[SnEAky]

Also a few bsod codes i got are:

BCCODE:1E
BCCODE1
BCCODE:3B
BCCODE:0A
BCCODE:19
BCCODE:A

I did chkdsk and nothing, and i did memory diagnostics and nothing also, can anyone help please!! =]

also im running windows 7 64 bit, but im thinking of trying 32bit to see if anything changes. thanks

 

[Jonathan_King]

Hello,

Please follow these directions: http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[SnEAky]

Here are the files, any help would be amazing, i'm hoping its not the hardware, but i think it must be=[

Thanks for you time and help.
Hope i did it correctly

Trav

 

[Jonathan_King]

I see two things blamed: your mouse and Ethernet drivers. Install these mouse drivers: Razer Copperhead Windows 7 Driver v6.10 (English)

Install these Realtek Ethernet drivers: Realtek

If the BSODs persist, start by testing the RAM: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Next, run Prime95: http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

...Summary of the dumps:

[font=lucida console]
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 22 08:01:54.232 2010 (UTC - 5:00)
System Uptime: 0 days 0:17:05.074
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+147d2 )
BUGCHECK_STR:  0x1E_c000001d
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x1E_c000001d_VRF_BAD_IP_Rt64win7+147d2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 22 07:44:10.812 2010 (UTC - 5:00)
System Uptime: 0 days 0:06:13.654
*** WARNING: Unable to verify timestamp for copperhd.sys
*** ERROR: Module load completed but symbols could not be loaded for copperhd.sys
Probably caused by : copperhd.sys ( copperhd+28e0 )
BUGCHECK_STR:  0xc9_224
DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xc9_224_VRF_copperhd+28e0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 22 07:31:08.645 2010 (UTC - 5:00)
System Uptime: 0 days 1:13:27.439
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+72f8 )
BUGCHECK_STR:  0x19_22
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x19_22_nt!_??_::FNODOBFM::_string_+72f8
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 22 06:06:15.706 2010 (UTC - 5:00)
System Uptime: 0 days 0:36:39.500
Probably caused by : ntkrnlmp.exe ( nt!ObpWaitForMultipleObjects+61 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  audiodg.exe
FAILURE_BUCKET_ID:  X64_0x50_nt!ObpWaitForMultipleObjects+61
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Wed Dec 22 05:29:01.006 2010 (UTC - 5:00)
System Uptime: 0 days 0:19:42.800
Probably caused by : amdppm.sys ( amdppm!C1Halt+2 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xA
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0xA_amdppm!C1Halt+2
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
[/font]

 

[SnEAky]

see two things blamed: your mouse and Ethernet drivers. Install these mouse drivers: Razer Copperhead Windows 7 Driver v6.10 (English)

Install these Realtek Ethernet drivers: Realtek

If the BSODs persist, start by testing the RAM: RAM - Test with Memtest86+

Next, run Prime95: CPU - Stress Test with Prime95

Ok ill update mouse,
and realtek if i get the same problem ill test ram and cpu.

thank you kind sir!

Testing now
if this works ill love you forever, if not back to mesh it goes, there useless!

 

[SnEAky]

It seems ok atm, but it sometimes take 30 mins or so theres no real thing about it

if it was just those drivers you recommend a clean fresh install update those drivers straight away and then carry on?

 

[Jonathan_King]

You can do a clean install if you like, but it may not be necessary. See if installing the drivers does the trick, and run the hardware tests.

 

[SnEAky]

Should i still run the tests anyway?

do they take long>?

 

[Jonathan_King]

Yes, please.

 

[SnEAky]

Ok no problem will they both take long?
there running now =]

 

[Jonathan_King]

Run Prime95 for a couple of hours; run Memtest86 overnight, or 8 hours.

 

[SnEAky]

how do i keep an eye on my temperature? im total noob sorry =[

also the ram one i wont be able to move them around. its warranty

 

[Jonathan_King]

Just run the test on all the sticks at once. That will be enough to prove to Mesh that they need to take care of it.

As for the temperature test, use Speedfan.

SpeedFan - Access temperature sensor in your computer

 

[SnEAky]

If im honest i think the update have done it, i been playing games for awhile, if i do gt another bsod then i will do the tests if not i will leave them, but for now thank you so much for ur help!

=]

temp is:
temp 1 :27
temp2: 34
temp 3: -128
HD: 25
core: 13
what temp should they be

 

[SnEAky]

Just got a bluscreen after ages bccode 3b well gutted, dno what to do really, mesh arnt helping they were ment to call and havnt im confused.

running the programes again so u can check to see if it was my game that crashed it.

 

[SnEAky]

well started to do it halfway throguh

bluescreen - bccode FC

HELP!? please

i checked event viewer and it says something about Kernal-power in system log>?

going to run memtest 86 overnight =]

woop got one pass so far better sleep now. i read on meshownersclub forum that we can break seal and wont void warranty but im a bit hesitant since its like year old..

 

[Jonathan_King]

Those temps seem fine to me.

I hope the Memtest results are conclusive; a Prime95 failure can be caused by CPU, motherboard, or RAM. In addition, the extra power load may increase the chance that PSU and heat problems will show up.

Try running the Small FFTs Prime95 test, if that's not the one you already ran. In addition, run the Blend test. Be sure to watch Speedfan as you do.

 

[SnEAky]

morning just woke to see memtest passed 8 times no failures, whats the best thing to try next? cpu thin for a few hours?

im confused on where or what to do next.

also could it be crashing because i have my old windows installed bcause itried a fresh install, but in c:// windows.old is missing the drivers you asked me to get.

 

[SnEAky]

Prime95 is running, using 100% cpu?

hope thats correct

the temps arnt really rising just the first one temp 1: 50C

shall i leave it run and whats next to try?

UPDATE;

the first has risen to 52C
and the core is at 41C

still no bsod yet.#

UPDATE:

still same temps so i dno wht the problem is, im so confused! jonathon where are you =[