New Portable Hard Drive

[FatTrace]

Just got myself a new portable hard drive made by Zynet.
Every time I try to Initialize it, a box pops up saying The device is not ready?
I have tried changing the USb sockets it is plugged into, to no avail?
The HD is on, the pc recognises it, as it is showing up in the disk management screen.

But the strange thing is my laptop also running Windows 7 recognised straight away?

 

[Adrian]

Just got myself a new portable hard drive made by Zynet.
Every time I try to Initialize it, a box pops up saying The device is not ready?
I have tried changing the USb sockets it is plugged into, to no avail?
The HD is on, the pc recognises it, as it is showing up in the disk management screen.

But the strange thing is my laptop also running Windows 7 recognised straight away?

Does DM assign it a drive letter?

 

[FatTrace]

No, it describes it Disk 5, Unknown, Not Initialized, then when I right click on to initialize it, a box pops up saying 'The device is not ready'? Even though the power light is on, on the hard drive?

 

[Adrian]

USB

I suggest you update the USB drivers.

 

[FatTrace]

Ok updated my system. it's still say the device is not ready?