Maybe the $199.00 was claimed to be an "install and setup" fee since the scammers put in a lot of labor to install that free tool. :sarc:
Hi there
If he paid with a Credit Card (NOT a DEBIT CARD) he might be able to get the money back from the Bank - Credit cards usually have some sort of money back guarantee if you either don't get the product you paid for or if the goods / services you ordered are not deemed "fit for purpose".
In this case it might be marginal but you have absolutely NOTHING TO LOSE by trying.
The Credit Card guarantee I think applies to the EU and EEA countries but I'm sure other places like 'OZ, NZ, and USA will have similar arrangements.
Unfortunately Scamming is on the rise -- and this sort of stuff can't be protected against by any sort of Software (AV) protection.
My view is ALWAYS refuse ANY EXTENDED WARRANTY and NEVER accept any Cold calls via the phone.
Also when buying on the Internet ALWAYS use a CREDIT CARD rather than a DEBIT CARD if you have one -- so even if you do get "swindled" you have a fair chance of getting your money back.
Cheers
jimbo
My Computer
At a glance
Linux CENTOS 7 / various Windows OS'es and se...Intel i7 Intel i58GB, 16GBOn Motherboard
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Custom built, several laptops HP/ASUS
- OS
- Linux CENTOS 7 / various Windows OS'es and servers
- CPU
- Intel i7 Intel i5
- Memory
- 8GB, 16GB
- Graphics Card(s)
- On Motherboard
- Sound Card
- Realtek HD audio
- Monitor(s) Displays
- Apple Cinema display, Samsung LCD
- Screen Resolution
- 1920 X 1080
- Hard Drives
- 4 X 1TB SATA
- Mouse
- Toshiba wireless laser
- Internet Speed
- > 20MB up