Solved New Windows Live mail

phenix

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Running Windows Pro 7 with all the goodies.
Giving this puter to Wiffie. It has Gmail on it but she wants Windows Live mail.
I tried for several hours to get Windows Live Mail to work. Keeps asking me
to sign in and won't accept my sign in or password.
It also hangs in synchronizing. I have no idea what's wrong.
Sure would appreciate some help. Or point me to where I can do some
research.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
had the system built by PCsandParts
OS
windows 7 Pro 64 bit
CPU
mini tower
Motherboard
h110m-k (lga1151)
Memory
4g
Graphics Card(s)
nvidia geforce gt730 graphics card
Sound Card
high definition audio device
Monitor(s) Displays
19" dell ultra sharp
Screen Resolution
1280 x 800
Hard Drives
Kingston SSD
PSU
?
Case
?
Cooling
?
Keyboard
standard ps/2 keyboard
Mouse
ps/2 compatible optical
Internet Speed
fiber optics
Antivirus
ESET Smart Security
Browser
IE11
Other Info
no Wifi. Bose speakers, optical drive tsstcorp dvd+-RW
Uninstall any old Windows Live Essentials using Control Panel Features and Programs
Reboot
Download the latest - Windows Live 2012
Close all browsers
Execute install - select Mail (and any other apps you want)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Thank you Slartybart for helping.
I already did this but will do it again.
Hope it works
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
had the system built by PCsandParts
OS
windows 7 Pro 64 bit
CPU
mini tower
Motherboard
h110m-k (lga1151)
Memory
4g
Graphics Card(s)
nvidia geforce gt730 graphics card
Sound Card
high definition audio device
Monitor(s) Displays
19" dell ultra sharp
Screen Resolution
1280 x 800
Hard Drives
Kingston SSD
PSU
?
Case
?
Cooling
?
Keyboard
standard ps/2 keyboard
Mouse
ps/2 compatible optical
Internet Speed
fiber optics
Antivirus
ESET Smart Security
Browser
IE11
Other Info
no Wifi. Bose speakers, optical drive tsstcorp dvd+-RW
Nothing I do gets me into Windows Live Mail.
Uninstalled all windows live references several times to no avail.
Already spent hours doing something thats should take 10 minutes.
Running Windows 7 Pro
If I try to sign in I get involvded in a loop that I can't get out of.
Have tried several IDs and Passwords. Microsoft will not accept my
identity and thinks I am an imposter:(
I am trying to use only the Windows Live Mail and not all the other
stuff in Windows essentials.
Can't believe it's this difficult.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
had the system built by PCsandParts
OS
windows 7 Pro 64 bit
CPU
mini tower
Motherboard
h110m-k (lga1151)
Memory
4g
Graphics Card(s)
nvidia geforce gt730 graphics card
Sound Card
high definition audio device
Monitor(s) Displays
19" dell ultra sharp
Screen Resolution
1280 x 800
Hard Drives
Kingston SSD
PSU
?
Case
?
Cooling
?
Keyboard
standard ps/2 keyboard
Mouse
ps/2 compatible optical
Internet Speed
fiber optics
Antivirus
ESET Smart Security
Browser
IE11
Other Info
no Wifi. Bose speakers, optical drive tsstcorp dvd+-RW
@phenix: There's probably some garbage left over from the uninstalls

Uninstall WL again - make sure ALL components are selected in the uninstall!
Run cCleaner - Select only the Windows Live components in the registry scan and ALWAYS backup the ccleaner fixes.
Reboot.

Make sure that you have the 2012 version of WL, and try the install again.
If all else fails, we'll try a bigger hammer - search a destroy mission.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
Thank you Slartybart for putting up with me.
It is now working.
I asked a question a few messages below about Windows Live Mail
and Hotmail. Nobody answered that one. Are they the same?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
had the system built by PCsandParts
OS
windows 7 Pro 64 bit
CPU
mini tower
Motherboard
h110m-k (lga1151)
Memory
4g
Graphics Card(s)
nvidia geforce gt730 graphics card
Sound Card
high definition audio device
Monitor(s) Displays
19" dell ultra sharp
Screen Resolution
1280 x 800
Hard Drives
Kingston SSD
PSU
?
Case
?
Cooling
?
Keyboard
standard ps/2 keyboard
Mouse
ps/2 compatible optical
Internet Speed
fiber optics
Antivirus
ESET Smart Security
Browser
IE11
Other Info
no Wifi. Bose speakers, optical drive tsstcorp dvd+-RW
Windows Live Mail is a Windows based client that can be used with any eMail service provider (pop3 or imap connectivity - some are free, Yahoo charges $20/yr) I use many providers, including Yahoo.
Hotmail is MS's web based eMail - must be logged onto the web client.

MS tried to blur the distinction with the Live brand - it only confused things.

Just to note - Hotmail is being re-branded as outlook.com - you can try it if you want, but I think it's still in beta.

Glad I was able to help. Could you do me a favor? Scroll to the top of this thread and in thread tools - mark it solved - thanks!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP Pavilion dv6-6c10us
OS
x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
CPU
AMD A6-3420M APU with Radeon(tm) HD Graphics
Motherboard
Hewlett-Packard 1805
Memory
6.00 GB
Graphics Card(s)
AMD Radeon(TM) HD 6520G
Sound Card
(1) AMD High Definition Audio Device (2) IDT High Definiti
Monitor(s) Displays
HP W2072a 20" LCD (1600 x 900) @ 60 Hz
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
ST640LM0 00 HM641JI SATA Disk Device
Keyboard
Logitech k520 wireless KB
Mouse
Logitech m320 wireless mouse (bundled with KB)
Internet Speed
15/5 | 54 MB Wireless 'n'
Antivirus
Realtime: Defender or Avast | On-demand: Malwarebytes, ESET
Browser
IE 11 on Win8, IE 10 on win 7
Other Info
Media: [Gimp, Audacity, VLC] || Comm: [WEmail 2012, Skype] || Productivity: [OpenOffice,| Textpad] || Utils: [Sysinternals, cCleaner, Speccy, Defraggler]
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