New Windows update causing launch failure

Jimmy6592

New member
Local time
3:50 AM
Messages
7
Hey guys. I really need help with this. When I install these new Windows 7 updates, and shut down the computer, Windows won't launch. So I always have to do the startup repair option, which is getting annoying. I've attached a screenshot of the updates, and I wanted to know which one(s) were causing the issues, and how can I fix this? Thanks!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'm sorry. I'm really new at this, and I'm not sure what exactly to do on that link
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
Just follow the instructions as best you can - if you have a particular problem/question, come back and refer to the step number you're having a problem with, and I'll try and talk you through it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
That'll do nicely - the file was way too big for the forum (max allowed filesize is 8MB - your file is 20MB+)
It'll take me a while to digest it - back when I can read something into it.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks much! I'll be awaiting your reply!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
The CheckSUR report shows that it found and fixed three problems.

The CBS log is clear of errors, and SFC was clear.
There are no significant errors in the CBSPersist logs.

Looks like we'll have to look elsewhere for the problem.

Please upload the C:\Windows\windowsupdate.log file - I'll take a look tomorrow.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I asked for the C:\Windows\windowsupdate.log file - the others are useful, but not what I need.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Is this the right thing?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
According to the windowsupdate log, the updates installed properly at around 3 am this morning... but there's no data from after the reboot that should have happened.
Please run a new Check for updates, and attempt to install only the oldest found update.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Just tried to shutdown. It forced me to install the updates, and the same exact thing happened as I first mentioned...The "Starting Windows" screen came up, then it just went black. I powered off then powered on, and it said that Windows failed to launch, and I had to do a startup repair thing again...
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP G72 laptop
OS
Windows 7 Home 64-bit
Antivirus
Eset NOD32
Browser
Google Chrome
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