Newbie with BSOD

[lardybloater]

Newbie with Random BSOD

I have recently constructed a new system as my old custom built had decided to after 5 years of torture. So I decided to build a new system, which would encompass Windows 7 X64 - So when I do work from home I was hoping the system could handle it.

Initially I had the random restarts with the Kernel 41 error - Decided to follow the advice here and and disable the Smart Step in the Bios etc. But still getting BSOD's I dont have any program that I know of to open the DMP file. So I have attached them here, so that someone can give me an idea, if its hardware of software related.

Just upped the voltage to the ram as well from 1.5v ti 1.651v

Hope someone can help soon as this is getting annoying.

OS: Windows 7 Ultimate - X64 SP Beta 1
CPU: Intel i5 - 2.8
MOBO: MSI H55-GD65
RAM: OCZ OCZ3P1333LV6GK 3 x 2GB
GPU: ASUS EAH5750 1GB
SND: Creative Labs Audigy 2
HDD: 1 x Western Digital VelociRaptor WD1500HLFS -150GB
1 x Western Digital WD1002FBYS - 1TB
1 x Seagate Barracuda - ST3200822AS
PSU: Thermaltake Tough Power 1200w - Non Modular
CD/DVD: 1 x IDE LG HL DT ST DVD RAM
: 1 x Sony Optiarc AD5260S

Temps: CPU: 45C/113F System 38C/100F - Idle

 

[lardybloater]

BTT

 

[lardybloater]

Can anyone help with this?? Getting really frustrated with Win 7 - i thought it was supposed to be better than XP, but at this rate, will be going back to it!

 

[lardybloater]

Can anyone help??

 

[Tews]

Give me a few minutes..

 

[Tews]

Your .dmp file blames atikmdag.sys ( ATI Video driver ) as the culprit .... download the latest available driver for your card..Be sure that you completely remove the current driver with Driver Sweeper then install the new drivers (remove the Catalyst Control Center and only install the Display Driver)

If you are overclocking, return to your default settings until we get a stable system..

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800781c010, fffff8800489169c, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+1269c )

Followup: MachineOwner
---------

The following drivers are out of date and need to be upgraded..

fffff880`042a6000 fffff880`04377000   ctaud2k  ctaud2k.sys  Mon Apr 09 09:08:29 2007 (461A3ACD) ... Creative Audio Driver (WDM) ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05a00000 fffff880`05aaf000   CTAUDFX  CTAUDFX.DLL  Mon Apr 09 09:08:39 2007 (461A3AD7) ... Creative Audio Driver (WDM) ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`04243000 fffff880`0427e000   ctoss2k  ctoss2k.sys  Mon Apr 09 09:08:14 2007 (461A3ABE) ... Creative OS Services Driver ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`0427e000 fffff880`04286000   ctprxy2k ctprxy2k.sys Mon Apr 09 09:08:30 2007 (461A3ACE) ... Creative Audio Driver (WDM) ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05ef4000 fffff880`05f9f000   CTSBLFX  CTSBLFX.DLL  Mon Apr 09 09:08:42 2007 (461A3ADA) ... Creative SB FX Plug-in ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05b62000 fffff880`05bac000   ctsfm2k  ctsfm2k.sys  Mon Apr 09 09:08:11 2007 (461A3ABB) ... Creative SoundFont Management Device Driver ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05b10000 fffff880`05b62000   emupia2k emupia2k.sys Mon Apr 09 09:08:10 2007 (461A3ABA) ... Creative E-mu Plug-in Architecture Driver ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05c23000 fffff880`05ddc000   ha10kx2k ha10kx2k.sys Mon Apr 09 09:08:15 2007 (461A3ABF) ... Creative Hardware Abstract Layer Driver ... [url=http://support.creative.com/]Creative Worldwide Support[/url]
fffff880`05ace000 fffff880`05b10000   hap16v2k hap16v2k.sys Mon Apr 09 09:08:17 2007 (461A3AC1) ... Creative Audio card drivers  ... [url=http://support.creative.com/]Creative Worldwide Support[/url]

 

[lardybloater]

Thanks Tews,

I have set the BIOS back to Fail Safe settings, just to follow your instructions, nothing had been overclocked as I dont have enough cooling to overclock the system!!

I have a Creative Labs Audigy 2 - Which is well over 5 yrs old, I think those are the latest drivers, I could be wrong. I'm downloading the last package on the Creative Website to have a look anyway. Or do you think I need another trip to my retailer to purchase another Sound Card, although the MOBO does have on board sound.

 

[Tews]

Wait and see if you get anymore BSOD crashes... Also be sure to replace your video drivers...

 

[lardybloater]

A new dump file for analysis, Kernel 41 error this time! Dont know why though!!

 

[Jonathan_King]

I suspect AVG is causing the problem now, as an AVG driver was loaded 2 seconds before the crash. Please remove it with this tool: http://download.avg.com/filedir/util/avg_arv_sup_____.dir/avgremoverx64.exe

Replace it with MSE: www.microsoft.com/Security_Essentials/

Event[117]:
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2010-09-01T22:33:12.593
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Adrian-PC
  Description: 
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Event[118]:
  Log Name: System
  Source: EventLog
  Date: 2010-09-01T22:33:22.000
  Event ID: 6013
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Adrian-PC
  Description: 
The system uptime is 20 seconds.

Event[119]:
  Log Name: System
  Source: EventLog
  Date: 2010-09-01T22:33:22.000
  Event ID: 6005
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Adrian-PC
  Description: 
The Event log service was started.

Event[120]:
  Log Name: System
  Source: EventLog
  Date: 2010-09-01T22:33:22.000
  Event ID: 6009
  Task: N/A
  Level: Information
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Adrian-PC
  Description: 
Microsoft (R) Windows (R) 6.01. 7601 Service Pack 1, v.178 Multiprocessor Free.

Event[121]:
  Log Name: System
  Source: EventLog
  Date: 2010-09-01T22:33:22.000
  Event ID: 6008
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Adrian-PC
  Description: 
The previous system shutdown at 22:31:50 on ?01/?09/?2010 was unexpected.

Event[122]:
  Log Name: System
  Source: Microsoft-Windows-FilterManager
  Date: 2010-09-01T22:33:10.471
  Event ID: 6
  Task: N/A
  Level: Information
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Adrian-PC
  Description: 
File System Filter 'AvgMfx64' (6.0, ?2010?-?04?-?26T00:06:15.000000000Z) has successfully loaded and registered with Filter Manager.

 

[lardybloater]

Thanks for the advice, removed AVG and installed MSE - Was going well until watching some movie trailers on the itunes website. Had it lock up and reboot. Attached is the log zip, no mini dump created in the Windows directory

 

[richc46]

No dump report is included. Follow step 2 of the instructions, run as administrator.

 

[Jonathan_King]

Richard- no dumps are being generated. These are not 'Bluescreens', but other errors.

lardybloater- Try uninstalling your Realtek networking drivers, and installing a fresh copy downloaded from here: Realtek

Also, run an malware scan. I recommend Malwarebytes for now.

 

[lardybloater]

Random Shutdowns without BSOD's or dump files

Thanks again Jonathan,

I am attaching the latest set of logs, as I am getting just random shutdowns now. There just seems to be no pattern at all to them so just wondering if anyone can shed some light

 

[Jonathan_King]

Do you have another power supply you can test with?

Also, test RAM: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

 

[lardybloater]

Jonathan, I only have an old P4 power supply, i think it was running around 500w, it has three 12v supplies though, would this be able to handle an i5 board? Will run memtest tomorrow evening as the machine will not be needed tomorrow

 

[Jonathan_King]

I'm not sure about power supplies, honestly. Give it a try, it can't hurt.

 

[lardybloater]

I'm back again, seems as though, when I was trying a few things, Furtest, Speed Fan and Mobo control software, whilst running a test on the GPU, i managed to gain a BSOD which is attached. This also happened when the GPU was up around 75c and CPU around 65c.

I still get crashes when watching Streaming Video from the net. But lately its been random shutdowns with no warnings & no dumps, so will try furtest again soon.

 

[Jonathan_King]

Where did you get your Windows 7 ISO? Could it be corrupted?

Good news! A dump was created!

...Summary of the Dumps:

[font=lucida console]
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Debug session time: Tue Sep 14 14:19:13.533 2010 (UTC - 4:00)
System Uptime: 0 days 0:32:53.000
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
BugCheck 34, {50830, fffff880031934d8, fffff88003192d30, fffff80002c795c9}
Probably caused by : ntoskrnl.exe ( nt+6b5c9 )
BUGCHECK_STR:  0x34
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
[/font]

 

[lardybloater]

I wouldnt of thought so, its a genuine oem version, but has the beta SP1 on from Microsoft, even though I have tried uninstalling BSP1, it doesnt want to remove itself from my install, so have just left it.