No access for administrator

[Km21118]

I am the only administrator for my computer. What happen was I loan my computer to my 10 year old cousin and now I can't open any files or programs that require administrator permission. Whenever I try to open a file/program that's only for an administrator, I get this message "Windows cannot access the specified device path of file. You may not have the appropiate permission to access the item" Also, I also cannot access to the internet eventhough I'm connected to the internet. Whenever I try to connect to the internet, I get a message that says unexpected error. What is goin on, please help.

 

[mckillwashere]

Click the windows orb(start)>>The picture above your user name>>Manage User Accounts

What group does it say your in?

 

[Km21118]

I tried but nothing happens, it does not show me what group I'm in. Any other suggestion? And remember, anything that has to do with permission from the administrator would not work; it will give me that message that I told you about earlier.

 

[Kelen]

open a command prompt and type
>net user

This displays all user accounts.

>net user username

that should list your group membership at the end. If you are not the administrator found out wich account is( obviously administrator is one of them but is typically disabled anyway ).

 

[MacGyvr]

Use System Restore to go back before you loaned the computer out.

 

[Km21118]

I did that and it showed that I'm the only user and administrator. I also tried restoring it but I was only able to do it in safe mode. At normal start-up, I cannot do anything that involves administrator permission otherwise I get access denied. I think I'll just have to take it to a computer store.

 

[MacGyvr]

Safe mode is fine. In fact, that's usually the best way to run System Restore. Just go back to a point in time before you loaned the computer.

 

[Km21118]

No administrator access

It worked well in safe mode, I was able to restore it back to an earlier period like almost a week before the problem happened. In safe mode, it recognizes me as the administrator which means that I have full permission (Hooray ). However, instead of using safe mode, I tried normal start-up to see if system restore did have an effect on it but it did not unfortunately ; I was still getting access denied to many things like regedit, "right click" run as administrator, my system optimizer etc. eventhough the system has been successfully restored. Any other suggestions before I spend money to get it fix?

Let me reiterate the problem once more. I'm the administrator on my my computer and I'm also the only user of my computer, however, after I loan it out to my cousin I was not able to access many functions (like the internet even though my signal is strong). Whenever I try to check my registry, I would get "Windows cannot access the specified device path of file. You may not have the appropiate permission to access the item." The problem is that my computer does not give me full permission even though I'm the administrator. Please Help!!

 

[James Colbert]

I've not had this issue, but this may help:

reset permissions in windows 7 - Google Search

Another thought...have you tried to create a new admin account for yourself (if you are able)? If you're not able to create it that way, you can enable the hidden admin account and create a new admin account. Not sure if this will correct your issue (i.e., reset permissions), but you could give it a try.

Edit: This should help with creating a new User Account if you're not familiar with the process:

http://www.sevenforums.com/tutorials/2974-user-accounts.html


James

 

[MacGyvr]

It worked well in safe mode, I was able to restore it back to an earlier period like almost a week before the problem happened. In safe mode, it recognizes me as the administrator which means that I have full permission (Hooray ). However, instead of using safe mode, I tried normal start-up to see if system restore did have an effect on it but it did not unfortunately ; I was still getting access denied to many things like regedit, "right click" run as administrator, my system optimizer etc. eventhough the system has been successfully restored. Any other suggestions before I spend money to get it fix?

Let me reiterate the problem once more. I'm the administrator on my my computer and I'm also the only user of my computer, however, after I loan it out to my cousin I was not able to access many functions (like the internet even though my signal is strong). Whenever I try to check my registry, I would get "Windows cannot access the specified device path of file. You may not have the appropiate permission to access the item." The problem is that my computer does not give me full permission even though I'm the administrator. Please Help!!

1) If the problem happened when you loaned it out, and if you restored to a point before that, then the problem should be gone.

2) If your permissions are different in safe mode than in normal mode, I suspect something deeper is wrong, such as a virus or malware infection.

3) Permissions don't come because you are "an administrator"...they come because you are a member of the administrators group. Have you verified that you are still a member of that group?

 

[James Colbert]

1) If the problem happened when you loaned it out, and if you restored to a point before that, then the problem should be gone.

How do I restore security settings to a known working state?

2. Restore using System Restore:(For Windows client operating systems only)

The built-in System Restore feature automatically creates restore points at regular intervals and when applications are added via supported installer methods. Each restore point contains the necessary information needed to restore the system to the chosen system state. This method can be used to recover the system back to a specific state. As mentioned earlier in the previous method, this may not be helpful to restore security settings on application data and a Complete System backup may be needed for the same.

James

 

[Km21118]

Your're right, my permissions are different in safe mode than in normal mode. In safe mode, I have full permissions but in normal mode I don't, I always get that same old message that I mentioned earlier. Well, thanks for your help, I'll just have to take it to a computer store to get it checked out.

 

[James Colbert]

Your're right, my permissions are different in safe mode than in normal mode. In safe mode, I have full permissions but in normal mode I don't, I always get that same old message that I mentioned earlier. Well, thanks for your help, I'll just have to take it to a computer store to get it checked out.

Did you try creating a new user (Admin) account?

James

 

[Km21118]

I tried everything but I still don't have permission. I also created a new administrator account and this allowed me have access to everything accept that I'm having problems with the Internet even though I'm connected to the Internet and my signal is strong. Anyway, thanks for all of your help, I'll just have to take it to the computer store.

 

[mckillwashere]

have you run an up to date virus scan?

 

[Km21118]

Yeah, I found this: roguesecurityprogram.thinkpoint. I deleted it but when I did another scan I found it again, how do I get rid of it forever?

 

[MacGyvr]

Do a Google search for TDSSKiller. It's from Kaspersky and should remove that for you.

 

[Km21118]

The spyware is stopping me from accessing the Internet. I think it was found in my registry, is there any other way I can get rid of it?

 

[Km21118]

I have a spyware called "roguesecurityprogram.thinkpoint" and it is preventing me from accessing the Internet. I did a scan and deleted it but apparently it did not delete because i don't have administrator permissions. Is there another way I can delete this spyware?

 

[heltes]

There's an uninstall guide, it needs Malwarebytes Anti-Malware.