No access

[davehc]

I am receiving this when I attempt to access a particular forum site. Other users, I understand, are using the site normally, although there have been a few similar complaints.
The Administrator appears to be unable to rectify the problem.
Any ideas?




I should add that this happens with three different browsers.

 

[WindowsStar]

I am receiving this when I attempt to access a particular forum site. Other users, I understand, are using the site normally, although there have been a few similar complaints.
The Administrator appears to be unable to rectify the problem.
Any ideas?


View attachment 65850

I should add that this happens with three different browsers.

Typically this is a DNS problem if the web site is really on line.

 

[not so gray matter]

That means that there's an issue somewhere between you and the website.

Try running a ping and tracert to the website in question, that should tell you where you're losing the connection.

Start > Search "cmd" > Open cmd.exe

ping http://www.website.com

OR

tracert http://www.website.com

 

[WindowsStar]

pathping is another good one.

pathping www.website.com

 

[davehc]

Ah. I should have amplified that I have tried the known command prompt methods.
It only indicates, that the site exists and is at the end of the path.
Pinging and tracert, produce the same positive result.

 

[z3r010]

I just knew it would be that site.

 

[davehc]

Ah well. We are two family members stuck with it. Guess we will just have to abandon the site. Very weird.
I did notice, after further experiments, that if I typed the IP address in the address bar, it came up with the message that the site did not exist. It certainly does and is in constant use.

 

[z3r010]

Interesting, when I typed the IP address I get a plesk holding page.

 

[z3r010]

Dave does this happen on more than one PC?

If not try from an administrator cmd prompt:- netsh winsock reset

 

[davehc]

Yes. On all household PCs through the same router. (I have done nothing to the router config.)
Just going for a reboot afetr resetting the winsock.
Later:: No change. By the way, I also get the "Plesk" site, I am now wondering if there is not a problem with this.

 

[z3r010]

Your IP's are pretty static (you've only used 3 here since joining here) I'm just wondering if they are blocking your IP?

 

[davehc]

Ok. You can close the thread.
One of the Admins went into my profile and saved it again. Everything back to normal now.