No Audio Output Device Installed

[sirojammuniro]

I have a Benq joybook s52 and I recently installed Windows 7 Ultimate on my laptop computer. Everything is working great, but I have no sound. In the bottom right corner, I have the audio icon with a red circle and a white x. It also says 'No Audio Output Device Installed'. When I look in the device manager, I have a yellow icon next to 'High Definition Audio Device' under Sound, video and game controllers, and I also have an Unknown Device under the Universal Serial Bus controllers. I've tried reinstalling the Realtek drivers and i also have reinstalling the device (digital_media_joybook_drivers_jbs52_audio_jbs52_audio_6.14.10.515), but nothing seems to be working. Can anybody help?

 

[bobkn]

It doesn't seem like it ought to be necessary, but you could try installing the Intel chipset update for the 915GM chipset in your S52.

 INF Update Utility - Primarily for Intel® 5, 4, 3, 900 Series Chipsets

You said nothing about graphics, but here is what Intel has to say about drivers for "legacy" chipsets (including the 915GM):

 Older Intel® Graphics Controllers and Microsoft Windows 7*

Good luck.

 

[sirojammuniro]

It doesn't seem like it ought to be necessary, but you could try installing the Intel chipset update for the 915GM chipset in your S52.

 INF Update Utility - Primarily for Intel® 5, 4, 3, 900 Series Chipsets

You said nothing about graphics, but here is what Intel has to say about drivers for "legacy" chipsets (including the 915GM):

 Older Intel® Graphics Controllers and Microsoft Windows 7*

Good luck.

I am still confused with your explanation, if I may ask for more detail, sorry for my forwardness, I'm very confused

thanks . .