No audio output device is installed

June28

New member
Local time
8:32 AM
Messages
4
I have no sound out of a sudden. I checked my Device Manager but can't find anything related to sound. Please help!:cry:
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV6000
OS
Windows 7 Ultimate x32
The first suggestion is to use System Restore and restore the PC back to a date when it did work.

System Restore can be accessed from Start/Programs/Accessories/System Tools. Select an available restore date that is PRIOR to whatever happened.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I did restore it to a date prior but it still doesnt work :(.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV6000
OS
Windows 7 Ultimate x32

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I didnt uninstall it. I was watching a video on youtube and went to lower the volume and it stopped working completely. I didnt reinstall any drivers from hp because I couldnt find one for windows 7. I just tried to install the one you mentioned above and I got an error saying Driver Installation Failed: Could not find the MEDIA device for this driver.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV6000
OS
Windows 7 Ultimate x32
The Vista drivers are applicable to Windows 7. Windows 7 is just "Vista improved" and uses the same drivers.

Could not find the MEDIA device for this driver suggests either it was inadvertently disabled in the BIOS or possibly the chipset drivers need to first be reinstalled.

First, try installing the NVIDIA Nforce chipset driver and then the sound driver.
NVIDIA nForce Chipset Driver - HP Pavilion dv6000 CTO Notebook PC | HP® Support=

Can you post a screen shot of your Device Manager?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Hi, I believe both downloads were successful as I did not get an error message but I still dont have sound and have an X over the sound icon on the taskbar. Attached is a screenshot of my device manager.
 

Attachments

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    Screenshot device manager.png
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My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP DV6000
OS
Windows 7 Ultimate x32
Can you access the BIOS? Not sure what it is on an HP. At power up, may be F2, F10, F12, DEL, etc. Reset the BIOS (there should be an option to reset it to factory default). Then boot up and see if helps. If not, it may be a hardware problem, since you did install the chipset drivers.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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