no Bluetooth device was detected. please make sure that your...

[moh3en]

hello, what's this error? i try install bluetooth device HP probook 4530s.

i installed driver hp and successfully install driver.

HP ProBook 4530s Notebook PC -  Download drivers and software - HP Business Support Center

But still in device manager not installed and when try for Bluetooth software. it show this message:

no bluetooth device was detected. please make sure that your bluetooth device is plugged

 

[seven2]

bluetooth

May I ask question about bluetooth? I know nothng about it except it allows me to connect to my phone and transfer pix and data.
I just read that during the upgrade from Win 7 to Win 8 bluetooth was one of the features Win 8 would not accept.
What do you do when you buy a Dell laptop with bluetooth and Win 8 will not allow it to be included in the ugrade?
Thank you