No browsers will load pages, even with strong DSL connection!:(

[Jakermorgan]

I have look around this forum some, but I am extremely tired from staying up all night trying to figure out what is wrong! I have a Dell Inspiron 1440 laptop running windows 7 home premium 64bit. This all started when I click on my google chrome and seen the home page was dosearches.com, so I tried to look up how to remove the search engine and get back my google one, then, the next thing I know everything I tried to search would just repeat in an endless loop.. I cannot download anything from a browser, I have tried MANY DIFFERENT suggestions that I've read, but none work. Idk what to do and I just really need some help.. I don't want to have to buy a new computer. Thanks in advance for anyone attempting to help me.. Any help is appreciated. Btw I am typing this from my mobile phone so replays may be delayed a bit.

 

[Jakermorgan]

By the way I did a clean install of window 7 home premium earlier today.. Leads me to believe its a connection problem with browsers.. Internet says connected but it's still not loading them and I assume any other problem would of been wiped away just like my harddrive

 

[ShamrockRig]

Sounds like some sort of virus that was/is changing your homepage on chrome mate, im not 100% certain my knowledge is correct so il leave it to the experts good luck

 

[Jakermorgan]

Sounds like some sort of virus that was/is changing your homepage on chrome mate, im not 100% certain my knowledge is correct so il leave it to the experts good luck

Thank you for at least showing someone is trying to help I appreciate it. And yes I am sure it was a virus, but I believe it changes your settings on certain things to keep you off browsers to prevent it's removal. I think it changed my network settings before I wiped the hard drive and after I reinstalled windows, since my network isn't affected by that, it stayed the way dosearches left it. I just need to know what and how to change it back.

 

[ShamrockRig]

Please download AdwCleaner:
http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner
Save to the desktop.

Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator

Click on Search and confirm the prompt.
After the program finishes, a text file report opens.
Please post the content of the C:\AdwCleaner[Rx].txt in your reply.

Post the log before doing the delete part below.

To delete:



Run AdwCleaner once again.
This time click on: Delete
When done, please post the content of the C:\AdwCleaner[Sx].txt in your reply
This is a few posts i pulled from a thread i created when having a few virus problems, if the following instructions dont help them im afraid someone more experienced will need to shed more light

 

[ShamrockRig]

Here's a couple more cleaners you can run. Again, post the log results.

Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in [COLOR=blue !important][COLOR=blue !important]Notepad[/COLOR][/COLOR].
* Post the log back here.


Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

 

[ShamrockRig]

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:

• Internet Services
• Windows Firewall
• System Restore
• Security Center/Action Center
• Windows Update
• Windows Defender
• Other Services

• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

 

[Jakermorgan]

Thank you to everyone that posted, but the problem is I cannot get online to download anything, I am doin this post from my iPhone right now.. Only way I could do something you guys suggested if I download it from another computer and saved it to a flash drive.. Sadly, I only have this one computer that is unable to load browsers/: perhaps I can go to my local library and do it there but I doubt it will be anytime soon

 

[ShamrockRig]

can you download the files i specified onto your iphone and then transfer them to the computer?

 

[Jakermorgan]

For some unknown reason,when I tried to show my fiancé what my web pages were doing, they were working.. Seems like my luck, but at least they're working. Thank you all for trying to help me and if the problem surfaces again, this will be the first thread I look into to. I appreciate you all.

 

[ShamrockRig]

I'd still recommend using the programs specified to be sure mate, wont take long at all