Solved No display after installing ATI 13.1 drivers

sinketh

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Hello, I've been trying to install the new ATI 13.1 drivers for my 7770's but during mid install my monitor goes black and never returns. I have waited for an hour, just to make sure its not still installing, but it still doesn't come back.
This is not my first time installing drivers, its just not working this time and I have no idea why. I have tried installing it multiple times in both crossfire and non crossfire settings. (I do not have my cards or CPU overclocked)
*Edit: I have also tried using my HDMI with the same result*

Each time after I try to install I have to hard reboot my computer and do a system restore.

Current Drivers are at 12.10

Specs are:
MB: Gigabyte 970A-UD3
GPU: 2 ATI 7770's in crossfire
CPU: AMD 6 core FX 6100
RAM: 16 GB
HDD: 1 TB
Monitor: Asus 24" VS247 using DVI in 1920x1080
 
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My Computer My Computer

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64 bit Windows 7 Home premiumAMD 6 core FX610016 GB BallistixNvidia GTX 660 Factory Superclocked EVGA
Computer Manufacturer/Model Number
CybertronPC Syclone II GM4242C Desktop
OS
64 bit Windows 7 Home premium
CPU
AMD 6 core FX6100
Motherboard
Gigabyte GA970A-UD3
Memory
16 GB Ballistix
Graphics Card(s)
Nvidia GTX 660 Factory Superclocked EVGA
Sound Card
Realtek HD
Monitor(s) Displays
Asus 24" VS247
Screen Resolution
1920x1080
Hard Drives
1TB
128GB OCZ aglity 3
PSU
In win Commander II 850w
Case
Star Cruiser
Cooling
Corsair H50 Hydro Cooler, Cooler Master 120mm 2000rpm
Keyboard
Razer Lycosa
Mouse
Razer Death adder
Internet Speed
50Mbps
you could try the 13.2 BETA:
AMD Catalyst 13.2 BETA (12.100.0 January 1) Unofficial - Guru3D.com Forums

it cured my problem with Cyberlink Blu-Ray playback
- kept giving me a very dark (almost black) screen

..oddly enough - DVD playback wasn't affected.. (?)

the 13.2 BETA seems to run OK, though it's an unofficial release at the moment,
so I guess you have to take your chances..

no problems, so far..
 

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Windows10 Pro - 64Bit vs.10547i7-965 Extreme Edition (8 Cores) at 3.3GHz (n...12G Corsair Dominator DDR3 - tripled2xAMD SapphireNITRO R9 380(4G) crossfire
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benchtec, built to personal specs
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i7-965 Extreme Edition (8 Cores) at 3.3GHz (no OC)
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2xAMD SapphireNITRO R9 380(4G) crossfire
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Sonar(SB)X-Fi onboard
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SyncMaster P2050 20"
Screen Resolution
1600x900 (widescreen)
Hard Drives
480G\OCZSolid3SSD, 64G\OCZVertex3SSD,60G\OCZVertex2SSD, 1TB\spinpointF1SATAHDD
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1200w Power Station Gold
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ANTEC 900/2 all blue lights, etc..
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Noctua SE1366 NH-U12P - a tight fit, but a monster cooler!!
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Logitech G19 (wired)
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Xbox One, Nokia735 Windows10 mobile, LG HD/DVD/Blu-Ray r/w, CyberlinkPowerDVD15, LogitechZ5500-SS(5.1), LogitechG35Phones-SS(7.1),MSOffice 2007,CorelDrawX7,Painter2016, Wacom Intuos Pro-SE
The new 13.1 did not work on my machine either. The first time I installed it, the display blanked and just got the blinking cursor in the upper left of the screen. I had to force a power down with the PC's power switch. When I powered back up the disc (actually SSD) was corrupted and a chkdsk had to be run. After the chkdsk (and a lot of files fixed) the PC booted up but the display was in the basic VGA mode and the drivers were not loaded. I tried installing again and it did not cause the blank display but still was corrupted.

I reinstalled an older version and finally got it back working OK.

I have an AMD Radeon HD7770 video card.

However, I tried the 13.1 (same download that was used on Win 7) on Win 8 and it installed OK. Its the same hardware as I dual boot (with separate SSD's) so the only difference is the OS.
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
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Computer Manufacturer/Model Number
My Own Build
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Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
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1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
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EVGA Supernova 750G2
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BeQuiet Silent Base 600
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Deepcool Captain 120EX
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Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I managed to get 13.1 installed and running. Incase anyone else has this problem I will link the post from AMD Game forums that helped me.

AMD Game Forums - How to install new drivers

It says to download and run Catalyst uninstall manager and reboot.
download and run Driver fusion, and then reboot again.
(I ran Ccleaner after as well, because Driver fusion does not delete a few things from the registry without pro.)
Finally install 13.1

(I also had to remove my second GPU because the first time I did it, it did not work. my 2nd card is probably toast, even though I never used it much...)
 

My Computer My Computer

At a glance

64 bit Windows 7 Home premiumAMD 6 core FX610016 GB BallistixNvidia GTX 660 Factory Superclocked EVGA
Computer Manufacturer/Model Number
CybertronPC Syclone II GM4242C Desktop
OS
64 bit Windows 7 Home premium
CPU
AMD 6 core FX6100
Motherboard
Gigabyte GA970A-UD3
Memory
16 GB Ballistix
Graphics Card(s)
Nvidia GTX 660 Factory Superclocked EVGA
Sound Card
Realtek HD
Monitor(s) Displays
Asus 24" VS247
Screen Resolution
1920x1080
Hard Drives
1TB
128GB OCZ aglity 3
PSU
In win Commander II 850w
Case
Star Cruiser
Cooling
Corsair H50 Hydro Cooler, Cooler Master 120mm 2000rpm
Keyboard
Razer Lycosa
Mouse
Razer Death adder
Internet Speed
50Mbps
sinketh, the AMD uninstaller then install worked.:D Thanks.
 

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Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
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Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I haven't installed 13.1 yet, but I do recall reading somewhere that 12.11 Beta is required to avoid as many problems as possible.

Just did a reformat, but I don't think I will be willing to give this a try yet, my 7770 is running fine with 12.10.
Whenever I install 12.11 the CCC crashes upon selecting any option.

Funny considering it worked perfectly before I performed a clean install.
 

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Windows 7 professional X64
CPU
AMD A10-5800K OC@ 4.4Ghz.
Motherboard
Gigabyte F2A85X-UP4
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8GB Kingston HyperX Blu 1333mhz
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XFX HD7870 2GB Core Edition
Monitor(s) Displays
Acer AL2216W
Screen Resolution
1680x1050
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Seagate Barracuda 500gb 7200rpm
Seagate Barracuda 1.5TB 7200rpm
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Cooler Master N520
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sinketh, the AMD uninstaller then install worked.:D Thanks.
Glad to hear it.
I haven't installed 13.1 yet, but I do recall reading somewhere that 12.11 Beta is required to avoid as many problems as possible.

Just did a reformat, but I don't think I will be willing to give this a try yet, my 7770 is running fine with 12.10.
Whenever I install 12.11 the CCC crashes upon selecting any option.

Funny considering it worked perfectly before I performed a clean install.
I had the same exact problems trying to install 12.11 beta drivers as I did with 13.1. It was a nightmare to get it working, but I needed them installed for a few games I play to work correctly. I'm still looking into my second card to see why its causing these problems for me, and maybe find a solution for anyone else having this issue.
 

My Computer My Computer

At a glance

64 bit Windows 7 Home premiumAMD 6 core FX610016 GB BallistixNvidia GTX 660 Factory Superclocked EVGA
Computer Manufacturer/Model Number
CybertronPC Syclone II GM4242C Desktop
OS
64 bit Windows 7 Home premium
CPU
AMD 6 core FX6100
Motherboard
Gigabyte GA970A-UD3
Memory
16 GB Ballistix
Graphics Card(s)
Nvidia GTX 660 Factory Superclocked EVGA
Sound Card
Realtek HD
Monitor(s) Displays
Asus 24" VS247
Screen Resolution
1920x1080
Hard Drives
1TB
128GB OCZ aglity 3
PSU
In win Commander II 850w
Case
Star Cruiser
Cooling
Corsair H50 Hydro Cooler, Cooler Master 120mm 2000rpm
Keyboard
Razer Lycosa
Mouse
Razer Death adder
Internet Speed
50Mbps
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