No Driver for Network Adapter?

[Exemer]

There's the screen shot of the unknown device. I should have mentioned that earlier.

Should I be installing both of those or just the one from the edit?

 

[pebbly]

Hi exemer, have you tried the Atheros drivers , you should have a wireless mini lan card in your lappy download and install the atheros driver in compatibility mode for Vista , will load up my lappy now and give you the exact driver in about 10 mins

 

[chev65]

If this is an upgrade install you will sometimes need to reset Winsock to get the network up and running.

1. Click start, type cmd in the Start Search box, right-click cmd.exe, click Run as administrator, and then press Continue.



2. Type netsh winsock reset at the command prompt, and then press ENTER.

Note If the command is typed incorrectly, you will receive an error message. Type the command again. When the command is completed successfully, a confirmation appears, followed by a new command prompt. Then, go to step 3.


3. Type exit, and then press ENTER. You should be prompted to reboot, if not you should reboot and test.

If the problem persists then sometimes a clean installation from the upgrade CD works better.

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

 

[pebbly]

exemer,this should be the driver you require Drivers and Downloads this is 64bit software for vista

 

[stormy13]

pebbly, it's a desktop. The fun part is determining what it has for its onboard NIC. One possibility assuming Alienware didn't have the NIC changed from what is on the reference Foxconn board is that it may have come with the Killer NIC in it (Killer had to sell those things somehow).

Exemer quick question; is the ethernet cable plugged into the general area of #1 or #2,



If it is #1 then it is the onboard NIC. If it is #2 (or even if #1 and there is an ethernet port anywhere near #2), then it also has a separate NIC card. If it is #2 and that is what you are using, then the easiest way to find out what it is is to pull the card and make note of the make and model number of it, then search for the drivers.

As far as that screen shot you posted with the hardware ID showing as PNP0510, from what I can find that is for an IrDA port,

Infrared Data Association - Wikipedia, the free encyclopedia

This is one of those things that if you're not using it, and assuming they didn't hide the option in the bios you can disable. Unfortunately this is one of those things that you know is actually being used, short of disabling it and seeing what doesn't work, the only way I can think of to see if it is connected to anything is to open the computer and see if there is something connected to the IrDA port on the motherboard. If you want to check inside and see it should be located here based on the reference Foxconn board green circle),



If there is nothing attached to it then you should be able to disable it in the bios here,



Highlight the option and hit Enter, then set it to disabled (you can also do the same with the serial and parallel ports if you're not using them).

 

[Exemer]

Thanks for at last trying to help pebbly.

Chev65, I tried resetting Winsock like you said and it doesn't seem to have done anything.

It is located in the #1 area, Stormy13. There are two ports if that means anything.

 

[Exemer]

And that one doesn't shown it either. It does at least show that it has the Realtek ALC882 of which you can find the latest driver for here,

http://www.sevenforums.com/sound-audio/3756-latest-realtek-hd-audio-driver-version.html

Edit: Just had a better look at that log and it lists the motherboard as the Foxconn N570SM2AA. Now Foxconn does have a retail version of that board,

Foxconn - Products: Motherboard

Should I have tried to install either of these?

 

[pebbly]

And that one doesn't shown it either. It does at least show that it has the Realtek ALC882 of which you can find the latest driver for here,

http://www.sevenforums.com/sound-audio/3756-latest-realtek-hd-audio-driver-version.html

Edit: Just had a better look at that log and it lists the motherboard as the Foxconn N570SM2AA. Now Foxconn does have a retail version of that board,

Foxconn - Products: Motherboard

Should I have tried to install either of these?

exemer, you have nothing to lose by trying them, the drivers are for Vista
so you may have to install them in compatibility mode, also have you got the foxxcon live update installed?

 

[chev65]

Thanks for at last trying to help pebbly.

Chev65, I tried resetting Winsock like you said and it doesn't seem to have done anything.

It is located in the #1 area, Stormy13. There are two ports if that means anything.

Have you tried using the "other" eithernet port on the back of the machine? Have you attempted to clear the cmos yet?

 

[pebbly]

exemer, listed here are 5 nic cards Alienware : The Ultimate Gaming Machine= 1of these cards must be what you have installed on your desktop , if by any chance you are using a seperate nic have you disabled the onboard nic ?

 

[Exemer]

Thanks for at last trying to help pebbly.

Chev65, I tried resetting Winsock like you said and it doesn't seem to have done anything.

It is located in the #1 area, Stormy13. There are two ports if that means anything.

Have you tried using the "other" eithernet port on the back of the machine? Have you attempted to clear the cmos yet?

Yeah, that was the problem before I upgraded to 7. For some reason the internet would only work one of the two ports. I did try both and neither of them are working. Also, I'm not sure what cmos is.

 

[Exemer]

I will try those driver when I get off of work tomorrow afternoon if I can.
And I don't think I can update Foxxcon via my laptop can I? Since the whole issue is no internet on my desktop.

 

[Exemer]

Well i got the audio working. The reason it showed that I didn't have any drivers at the time was because I didn't have any Audio Devices plugged in at the time. I'm using a cheap headset and never got around to plugging it in before I realized I couldn't get my internet to work.

Now I just need a Network Adapter Driver and I'll be all set.

 

[stormy13]

Can we get a confirmation on the model number of your computer please, as about the only thing of any relevance to what you have listed is this,

Alienware Aurora 3500 (Athlon 64 Review (3800) - Desktops - CNET Reviews

and the specs listed on page 2 there don't match up to what Siw and others are showing. Also nothing shows up when searching Alienware's support site using 3500.

Might even be worth signing up here (if you haven't already),

http://support.alienware.com/Profil...l=/Support_Pages/Restricted_Pages/myhive.aspx

and see if they can tell you exactly what is inside the computer.

 

[Exemer]

The only other set of numbers I can find on the back of the computer is:

Account#AW: PC-435633A

***Edit***

I have upgraded it some more since i bought it from them so they wont know what I put inside it.

 

[pebbly]

The only other set of numbers I can find on the back of the computer is:

Account#AW: PC-435633A

***Edit***

I have upgraded it some more since i bought it from them so they wont know what I put inside it.

exemer, did you upgrade the network card when you upgraded ? Drivers & Downloads
this is the original hardware drivers supplied when the PC was new , as you can see there were 6 variations of network adaptor available at that time , could you please help us and download a little proggy called speccy
Speccy - System Information - Free Download and post us a screen shot so we can actually see what hardware you have in the pc

 

[HammerHead]

Alien Ware is Alien

Here is what I found at Alien ware.

This drivers and downloads site is intended for customers who purchased an Alienware system prior to September 2009 and do not have a service tag included on the system.
For systems that were purchased after September of 2009, please visit www.support.dell.com for the latest drivers and updates. In addition, if your system has a service tag on the bottom of the system (Notebooks) or in the front of the system (Desktops) then you will also need to visit www.support.dell.com for the latest drivers and updates.

 

[pebbly]

Here is what I found at Alien ware.

This drivers and downloads site is intended for customers who purchased an Alienware system prior to September 2009 and do not have a service tag included on the system.
For systems that were purchased after September of 2009, please visit www.support.dell.com for the latest drivers and updates. In addition, if your system has a service tag on the bottom of the system (Notebooks) or in the front of the system (Desktops) then you will also need to visit www.support.dell.com for the latest drivers and updates.

thank you for the added info HammerHead , It is from the Dell site that we are supplying the drivers for the OP

 

[Exemer]

Here's the screen shots.

I don't think that I upgraded the Network Card when I upgraded it. Mainly the Video Card and Power Supply. I will try those drivers and see if any of them work.

 

[Exemer]

exemer, did you upgrade the network card when you upgraded ? Drivers & Downloads
this is the original hardware drivers supplied when the PC was new , as you can see there were 6 variations of network adaptor available at that time

I tried a few of those drivers. One froze when it started installing the drivers. The other managed to fully install but it says there's still no driver.