No Internet

[smithical100]

I installed windows 7, but I have no internet. I am using an ethernet cable, the internet worked when I was using vista on the computer. My cable is fine it works with other computers, I have called my internet service provider and they say they can see my computer on their end. In the network and sharing window it says I am connected to the internet. I can not do anything internet wise but it says my internet is working properly, which it clearly isn't. Someone give me some ideas please because the "geek squad" at best buy didn't fix anything.

 

[Ztruker]

Need some information.

Click on Start then Run and paste the following into the Run box, exactly as shown, including double quotes:

cmd /c "ipconfig /all > postme.txt & ping yahoo.com >> postme.txt & notepad postme.txt & del postme.txt"

and press ENTER.

A file will open in Notepad. Please copy and paste the contents here. Close the Notepad window and the file will be deleted and the Command Prompt window will also close.

If you don't have a Run selection off the Start menu, see here: Enable Run Command on Windows 7 or Vista Start Menu

 

[smithical100]

Windows IP Configuration

Host Name . . . . . . . . . . . . : MaximumOverdriv
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC
Physical Address. . . . . . . . . : 00-20-81-39-EB-90
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::789c:c236:8290:de7d%15(Preferred)
IPv4 Address. . . . . . . . . . . : 172.16.1.73(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : December-11-11 10:11:22 PM
Lease Expires . . . . . . . . . . : December-12-11 10:11:21 PM
Default Gateway . . . . . . . . . : 172.16.1.254
DHCP Server . . . . . . . . . . . : 172.16.1.254
DHCPv6 IAID . . . . . . . . . . . : 335552641
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-2A-96-DC-00-19-D1-36-EC-53
DNS Servers . . . . . . . . . . . : 172.16.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-19-D1-36-EC-53
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{AF8928BE-8D31-416E-9852-9F7126277A3A}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1812:2509:715a:5544(Preferred)
Link-local IPv6 Address . . . . . : fe80::1812:2509:715a:5544%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.gateway.2wire.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Pinging yahoo.com [98.139.180.149] with 32 bytes of data:
Reply from 98.139.180.149: bytes=32 time=100ms TTL=50
Reply from 98.139.180.149: bytes=32 time=100ms TTL=50
Reply from 98.139.180.149: bytes=32 time=101ms TTL=50
Reply from 98.139.180.149: bytes=32 time=238ms TTL=50

Ping statistics for 98.139.180.149:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 100ms, Maximum = 238ms, Average = 134ms

 

[Ztruker]

You have a good, working internet connection as show by the response to the ping yahoo.com.

Reset IE:

Reset Internet Explorer 8 settings
Reset Internet Explorer settings in Internet Explorer 9

If that doesn't help, install Mozilla Firefox and see if it works.

If still not working, try resetting the TCP/IP stack (Winsock).

Did you do an upgrade from Vista or a clean install (formatting the drive during the install process)?

Also, please fill out your system specs from User CP / Edit System Specs.