No Minidump

[ElJefe]

Hi, I'm having a crash problem which seems worse now because I am not getting any minidump after the crash. Basically, my computer restarts randomly, regardless or what I'm doing and regardless of the workload of the job. It doesn't create minidump even thought it's activated under Startup and Recovery. All I have is an event log 41 Kernel-Power that happened within the last hour. It also says this in case it's of any help:

+ System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2010-10-20T06:08:51.050030600Z
EventRecordID 5740 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8
Channel System Computer Jefer-PC - Security [ UserID] S-1-5-18

- EventData

BugcheckCode 0

BugcheckParameter1 0x0

BugcheckParameter2 0x0

BugcheckParameter3 0x0

BugcheckParameter4 0x0

SleepInProgress false

PowerButtonTimestamp 0

 

[Tews]

This sounds like a heat issue to me... Download CPUZ and post a screenshot of your temps... Make sure that you have sufficient ventilation.. Use a can of compressed air to throughly clean any dust that may be collecting in your fans, PSU and GPU... Also what PSU are you using??

Also run SFC /scannow to check/repair your core windows files...

 

[ElJefe]

PSU: Thermaltake TR2 W0070RUC 430W ATX12V V2.2 Intel Core i7
Ventilation: good, I added a fan for my memory and another for my north bridge.
I ran SFC /scannow and it reads "started" when I go to services.msc, even though I don't see any results.
I ran CPUZ but I didn't see any section for temperature. I've checked the temp before and it's been something like 40 degrees and 38 degrees, pretty standard.

 

[ElJefe]

BTW a while ago I accidentally broke off a very tiny mobo component. Perhaps... that's the problem?

 

[Tews]

The temps sound ok... as for the mobo, it depends what you broke off... when did the problems begin?? The PSU may be a bit underpowered, but we'll address that later... we may need to enable driver verifier just to rule out a driver problem...

 

[ElJefe]

I broke off a tiny piece next to the rear audio jack, now when I plug my speakers there I can only hear one of them, which is why I have them in the front green in now. So I don't know if that could cause it.

The problems began months ago, but some weeks the computer restarts once or twice, sometimes more than once a day. It restarted again just now with the same error.

Log Name: system
Level: critical
Source: Kernel-power
Task Category: (63)
Keywords: (2)

-Verifier-

I don't know how to use it, but I just made it do the following:

Automatically select unsigned drivers: none found.
Automatically select drivers built for older versions of windows: Symantec CFC Firewall was the only one. I clicked finish and restarted and nothing happened. Maybe that's normal.

What else should I do?

 

[karlsnooks]

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[FONT=&quot]MEMORY DUMPS - REQUIREMENTS[/FONT]


PAGING FILE – ENABLED AND MANAGED BY WINDOWS 7
WIN + PAUSE/BREAK key combo |
Advanced system settings in left-hand pane |
the System Properties dialog will open with the Advanced tab selected |
in the Performance section, Settings button |
in the resulting Performance Options section, Advanced tab |
in the Virtual Memory section, Change button |
in the resulting Virtual Memory dialog, checkmark Automatically manage paging... |
OK button | OK button | OK button


STARTUP AND RECOVERY SETTINGS
WIN + PAUSE/BREAK key combo |
Advanced system settings in left-hand pane |
the System Properties dialog will open with the Advanced tab selected |
in the Startup and Recovery section, click on the Settings button |
in the System Failure section, checkmark Write an Event to the system log |
in the System Failure section, checkmark Automatically restart|
Under Write debugging information, select Small memory dump (128K) |
in the Small dump directory: box, enter %SystemRoot%\Minidump |
OK button

If you get a crazy message from Win 7 about your paging file being too small, then just ignore the message since we have already made sure that the paging file is set to be managed by Win 7.

ENABLE THE WINDOWS ERROR REPORTING SERVICE
WIN key | type SERVICES.MSC | ENTER key
Scroll down to Windows Error Reporting Service |
Double-click on Windows Error Reporting Service |
In the resulting dialog, General tab |
In the Startup type box, choose Automatic |
In Service status, Start button |
OKbutton

​

 

[ElJefe]

Actually just before your reply I received my first BSOD! So I'll post it in case its of any use. I'm going to reinstall windows right now.

 

[ElJefe]

The problem seems to have gone away after I did the following:

1) Did a clean install of the OS
2) Rearranged and air-cleaned memory slots.

Thanks for the help.

 

[karlsnooks]

Great! Glad to hear that the problem is fixed and thanks for getting back to us with the solution.