No Network Adapters Recognized

[jerry0]

I bought the Toshiba Satellite S955-xxxx that came with win8.
I put in a new Hdd and loaded win7 ultimate. now it can't find any network ADAPTERS. I tried to load a driver from win8 but,since there is no adapter, it didn't work.
I'm convinced the problem lies in Win7 as Win8 finds them just fine.

Thanks, G

I FOUND THE STUPIDITY!(me AND Toshiba) I loaded drivers and, like magic, it started working!!

 

[LookinAround]

List any Problem devices

• Make sure devices are connected and powered on
• Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
• Click Problem Devices. Anything appear?
• If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
• On the other hand, if no devices are listed, tell me so

Generate and attach a DirectX report

• Click Start->Run, enter dxdiag and click OK
  ===> If you’re running 32 bit Windows, dxdiag will launch on its own
  ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag along bottom of dxdiag. Click it to launch the 64-bit version of dxdiag
• Notice progress in lower left window corner
• When done, click Save Information button and save as a text file to your Desktop
• Click the paper clip icon to upload and attach the file to your next post

 

[Ztruker]

What does Windows 8 say the network devices are? Use that info to search for a Windows 7 or Vista driver.

 

[Night Hawk]

Hello gerald0 Welcome to the Seven Forums!

One of the first things to do with any new pc laptop or desktop even tablet that comes with 8 preinstalled is to check the support site to see if 7 drivers are available showing 7 is supported for a particular model before replacing 8 with 7. Fortunately a fast check at the Toshiba support site reveals the drivers and utilities are available for both the 32bit and 64bit 7.

For the Wi-Fi driver your laptop needs to use you would download the "Intel Wireless LAN Driver Posted Date: 2013-10-01 | Version: 16.1.0.14.0.s64_wCAT | Size: 18.83M" found on the support page after clicking on the Windows 7 64bit filter to arrive at Drivers & Software Support | Toshiba

You'll notice as you scroll down you may have to hit the "more" button at the bottom of the list of updates a few times to see the entire list. Note some are older versions of the same with each showing a release date. Once at the Toshiba stie you can type in the model number or serial number from the sticker on the laptop itself and then click on the "Drivers and Software" option in the bold red block found on the upper right corner of each page to arrive at the list for that model series. The column on the left side is used to filter things including the OS.

 

[gregrocker]

Plug in by ethernet cable, enable Automatically deliver drivers via Windows Update (Step 3), look in System Tray to see if it loads the Ethernet LAN driver which the installer provides about 70% of the time. If so continue to install all rounds of Important and Optional Windows Updates to get more drivers and important patches.

If not go to the Toshiba Support Downloads webpage for your model PC to import the LAN drivers for Win7, install and connect to Network.

If none enter Device Manager to see if it's identified the hardware under Network Drivers. If so and it gives the make/model of device you can import it from maker's Support Downloads webpage, or google for a Win7 drivers.

Finally if nothing else works you can trace it using Device Manager - Finding Unknown Devices - Windows 7 Help Forums or Hardware Identification.

I've never seen a network driver not be found for Win7 or Win8 which also works on either of those OS's.

 

[Night Hawk]

I went directly to the Toshiba site to look the model number the OP posted in order to find out if it saw 7 drivers to begin with since gerald0 already replaced the preinstalled 8 with the 64bit 7 install. That's where to look for Wi-Fi drivers going by the specifications.

I service enough Toshiba laptops lately including someone now wanting to see 7 put back on an Al-In-One Toshiba desktop that came with 7 until the owner bought an 8 upgrade disk and now wants 7 back on. Another laptop that came with 8 also offers 7 support as learned by looking it up.

Since the OP replaced 8 with 7 the need for 7 drivers is the one answer to get it back online again. In most cases 7 drivers have been found to work on 8 but not vice versa is what greg is trying to point out there. That would like trying to run 7 drivers on XP. Newer usually doesn't work on the older.

 

[Night Hawk]

The thing is greg if he is unable to get online with the laptop since the 7 install he will need to look up the correct adapter driver and download to transfer from another pc by flash drive over to it in order to get it on. Another thing mentioned was a new hub or modem. That may require a usb setup key of some type.

When adding a newer model N type router recently an app called "connect" was found to be required even by the main case let alone the remote desktop(usb Wi-Fi adapter there) and a few laptops. That is due to a built in firewall and software managed network setup. That's with a Cisco E2500 model however not knowing the type of set up gerald0 is working with there.

 

[jerry0]

Thanks for all the advice, I,ll try them and see what, if any works.
Thanks, G

 

[jerry0]

For Night Hawk
I've lived in Las Vegas(in the middle of the desert and land IS NOT CHEAP THERE! LOL

 

[Night Hawk]

The way they have the support site is a bit different then it was several months when I had to clean up another Toshiba model. When you use the filter options in the left column the two items to click would be Windows 64bit for the OS you are running and then just above where the versions are listed the Wi-Fi item. That will narrow the entire list down to the following 7 items I can list here for you.

Intel Wireless LAN DriverPosted Date: 2013-10-15 | Version: 16.1.4.4.1.s64_wCAT | Size: 19.54M --
Intel ProsetPosted Date: 2013-10-15 | Version: 16.1.4.0.1.s64_wCAT | Size: 90.91M --
Intel ProsetPosted Date: 2013-10-01 | Version: 16.1.0.0.0.s64_wCAT | Size: 90.37M --
Intel Wireless LAN Driver Posted Date: 2013-10-01 | Version: 16.1.0.14.0.s64_wCAT | Size: 18.83M --
Intel Wireless LAN DriverPosted Date: 2013-09-17 | Version: 16.1.1.3.2.s64_wCAT | Size: 19.53M --
Atheros Wireless Lan DriverPosted Date: 2013-09-17 | Version: 10.0.0.247.0.s3264_wCAT | Size: 34.38M --
Intel Proset Posted Date: 2013-09-17 | Version: 16.1.1.0.2.s64_wCAT | Size: 90.9M

You'll notice right off that the Intel Wireless LAN driver is listed 3 times according to when that one driver set was updated noting the difference in release dates. The Intel Proset is also listed 3 times with the Atheros Wireless Lan Driver only seen once. To avoid any confusion the two at the top should be what will work for you there.

Now to get those on you will need to download them to another laptop, desktop and then copy them to a flash drive to manually transfer them over since you are unable to connect with the Toshiba itself. Hopefully the new hub supports the 64bit OS as it should. Years back dsl as well as cable modems lacked any 64bit drivers! You would then only need to select the home network that appears once the drivers are on to connect online again. You'll have to check what you find in the Network & Sharing Center if you don't see an immediate prompt for choosing Home, Work, or Public appear to choose the type of network.

I can imagine being out in the middle of desert would see a much higher cost for anything you want to get there!

 

[jerry0]

I appreciate your help, but I CANNOT LOAD DRIVERS when there is no device showing. I ran BelArc and it doesn't see the devices either...

 

[gregrocker]

Is the wireless LAN switch turned on where it exists on your laptop? It is often by the power button or on the side with an LED light showing if it is on.

What devices are listed in Device Manager under Network Adapters? Can you post a screenshot?

Also, are there any Unknown or other devices showing in error with a yellow ! mark in Device Manager? If the adapter has Win7 driver on the PC's Support Downloads webpage then it should definitely show up somewhere in the Device Manager.

Device Manager - Finding Unknown Devices - Windows 7 Help Forums

 

[Night Hawk]

Greg has another good observation there. On many laptops you will find a WLan-Wi-FiLan button along the top area of the keyboard section that will usually be green or amber. If that was pressed even by accident it may be set for hard wired Lan not Wi-Fi. That will disable the Wi-Fi capability.

A good look at the Device Manager>Network adapters won't hurt any. You may have ended up with multiple adapters or find someone yellow marked under "other devices" as greg refers to. If you can reply back with a image captured with the snipping tool found under Start>Accessories that will be a help.

 

[jerry0]

Microsoft Kernel Debug Network Adapter
Qualcomm Atheros AR8162/8166 PCI-E Fast Ethernet Controller (NDIS 6.30)
Realtek RTL8188CE Wireless LN 802.11n PCI-E NIC

This info from Win8
They DO NOT SHOW IN WIN7!

 

[gregrocker]

Have you googled each of those for a Windows 7 driver?

Are any posted on the PC model's Support Downloads webpage?

Check the device manufacturer's Support Downloads webpage.

As a last resort I sometimes use the old XP-era DriverMax program for it's two free drivers a day downloads as it is mostly accurate with its scan for finding drivers which elude me.

 

[Night Hawk]

When Bing-ing that particular driver information I ended up right at the Czech company's own driver update page for that model. Drivers for Atheros AR8152 and Windows 7

That seems to be a general purpose driver set since it covers a variety of adapters. Speaking of DriverIdentifiers one site indicates it has the correct 8166/8162 driver set for Toshiba Satelite models found at Drivers for TOSHIBA - Satellite L855 (Dakar 10F/FG/PSKFUU-014003- SKUSKFUU) - Scan Result ANONYMOUS -

 

[verloren8787]

i have an HP desktop 64 bit computer and have some network adapters with caution signs and idk how to fix them and they wont update i dont even know how they came to be on computer
Microsoft ISATAP adapter 1,2,3,4
Microsoft teredo tunneling adapter
my computer is also freezing up on my game World of warcraft and when i am on google chrome. it goes grey and says stops responding then asks to kill page or wait. if im on hulu or netflix my silverlight keeps crashing and on hulu the flash keeps crashing. i am not a computer geek so if you respond please make it simple for me to understand and i dont mean to offend anyone with the term computer geek/nerd

 

[gregrocker]

Work through the http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html. Report back results as you go. Start with a clean boot, disinfect, then updating drivers.